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Immigration Services Manager

Employer
University of North Carolina at Greensboro
Location
Greensboro, NC

View more

Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Position Number:

013488

Functional Title:

Immigration Services Manager

Position Type:

Research

Position Eclass:

EP - EHRA 12 mo leave earning

University Information:

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter, and Instagram.

Primary Purpose of the Organizational Unit:

CNNC advances the capacity of immigrants and refugees by building bridges between immigrant populations and existing communities throughout NC via community-based outreach and advocacy, educational programming, research and evaluation, immigrant and refugee leadership development, cultural brokering, and educational opportunities for faculty and students.

Position Summary:

The Immigration Services Manager supports the mission and purpose of the Immigration Services program at the Center for New North Carolinians, as a U.S. Department of Justice (DOJ) recognized agency, in providing low cost immigration services to immigrants and refugees. The position manages the operations of the Immigration Services program serving immigrants and their families in the Triad region. Supervises and trains DOJ-accredited staff. Provides guidance and assistance on cases and ensures compliance with all legal and ethical standards. Assists immigrants and refugees seeking counsel or legal representation on cases for federal immigration benefits through legal representation, community information sessions, and related immigration activities. Identifies and pursues funding opportunities to support the work of Immigration Services.

Minimum Qualifications:

  • Masters from an accredited university with at least three years experience in the Immigration Services field.
  • 3-5 years experience in developing and managing an immigration based program.
  • Proven success record in developing, applying for and obtaining external grants.
  • Personnel management experience.
  • Office of Legal Access Programming (OLAP) certification

Preferred Qualifications:

  • Demonstrated self-starter and ability to work independently, collaboratively within a team, and with professionals from other fields to assist clients.
  • Excellent communication (verbal and written), problem solving, listening, and interpersonal skills, with the ability to form and maintain positive work relationships.
  • Detailed and strong administrative, organizational, and management skills, with ability to prioritize multiple important tasks, meet deadlines, and work under pressure.
  • Proficiency with Microsoft Office, and comfort working within a case management and tracking system.

Special Instructions to Applicants:

Applicants are required to upload the following documents with their electronic application:

  • Resume
  • Cover Letter
  • List of References

Applicants are required to upload a list of references of at least three (3) professional references that includes:

  • Name
  • Company Name
  • Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.
  • Email Address
  • Contact Phone Number

Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.

Recruitment Range:

Commensurate with Experience

Org #-Department:

Ctr for New North Carolinians - 12409

Job Open Date:

01/07/2021

Job Close Date:

01/18/2021

Open Until Filled:

No

FTE:

1.000

Type of Appointment:

Permanent

Number of Months per Year:

12

FLSA:

Exempt

Percentage Of Time:

25%

Key Responsibility:

Program Development and Strategic Planning

Essential Tasks:

Develop and implement strategic plans for Immigration Service including long and short term goals and objectives, as well as measurable program outcomes. Develop and implement operating plans in support of the program’s strategic plan.

Develop and update department policies as necessary to comply with regulations and accredited standards.

Develop and implement marketing plans to promote Immigration Services at the UNCG Center for New North Carolinians.

Percentage Of Time:

45%

Key Responsibility:

Program Management

Essential Tasks:

Establish and manage procedural processes that facilitate the effective functioning of Immigration Services, establishing overall service delivery standards and operations that comply with ethical guidelines and all applicable regulations.

Provide individualized case management services appropriate to each client’s needs.

Provide direct legal services by meeting with clients, preparing applications, drafting client declarations, and submitting cases to U. S. Citizenship and Immigration Services (USCIS). Gather necessary documentation to support successful immigration casework. Assist clients with the preparation, review, and submission of petitions to USCIS.

Oversee and monitor recognition (licensing) of agency and accreditation of individual staff through the DOJ.

Report to the Director of UNCG Center for New North Carolinians on the status of Immigration Services programs and matters affecting policy.

Participate in workshops for the public and collaborative partners on basic pathways to citizenship, benefits eligibility, understanding individual rights, and other topics.

Collaborate with other local immigration service providers through regular communication and attendance at community meetings.

Develop and maintain knowledge of family/citizenship immigration law through ongoing training via conferences, webinars, and research.

Provide for the maintenance of appropriate records, files, database entries, and reports. Comply with all documentation and work products required to comply with DOJ requirements and grant funders.

Percentage Of Time:

10%

Key Responsibility:

Grant Writing

Essential Tasks:

Expand fund development, grant writing efforts, and reporting abilities for Immigration Services in conjunction with University departments.

Percentage Of Time:

20%

Key Responsibility:

Supervision and Other Duties

Essential Tasks:

Provide supervision for Immigration Services staff, as well as supervision of all legal immigration work on behalf of clients on an on-going basis to ensure the highest quality of work and full compliance with governing policy and law. Develop training standards for staff.

Coordinate human resource issues including recruitment, selection, and training of Immigration Services staff.

Other duties as assigned.

Physical Effort:

Reading, Writing, Hearing, Talking, Lifting-0-30 lbs.

Organization

UNCG at a Glance

Founded in 1891, The University of North Carolina at Greensboro is the largest and most diverse state university in the Piedmont Triad. Standing apart from other universities, the UNCG community is joined together by a shared value: We define excellence not only by the people we attract, but by the meaningful contributions they make. 

With more than 19,400 students and 2,500 faculty and staff, UNCG is the largest state university in the Piedmont Triad and has an annual economic impact of more than $1 billion. The campus has grown to include 30 residence halls and 30 academic buildings on 210 acres.

UNCG takes pride in being a learner-centered public research university. The College of Arts & Sciences and seven professional schools offer 79 undergraduate majors, 65 master's programs and 30 doctoral programs.

The university holds two classifications from the Carnegie Foundation for the Advancement of Teaching, as a “research university with high research activity” and for “community engagement” in curriculum, outreach and partnerships. More than $35 million in grants and contracts for research and creative activity are awarded to faculty members annually. Among the most prominent of UNCG's research initiatives are the Gateway University Research Park and the Joint School of Nanoscience and Nanoengineering. Both are partnerships with North Carolina Agricultural and Technical State University.

Globalization of the curriculum has expanded opportunities for international education, through new programs such as the UNC Exchange Program and the Lloyd International Honors College. In addition, innovative signature programs such as Building Entrepreneurial Learning for Life (BELL), Communication Across the Curriculum, Undergraduate Research and Freshman Seminars enhance the student experience.

As a cultural leader, UNCG offers concerts, lectures, dance and theater performances, exhibitions at the internationally known Weatherspoon Art Museum and readings by nationally known authors. In athletics, Spartan teams compete in nine women's and nine men's sports in Division I of the National Collegiate Athletic Association. With ethnic minority students making up 26 percent of the student body, UNCG is the most diverse of the UNC system's historically white campuses.

Although much has changed, some things remain the same. The university motto — “Service” — continues to be a guiding principle put into practice through all aspects of university life.

UNCG Schools and College of Arts & Sciences

The University's Academic Affairs Division consists of seven academic schools, the College of Arts & Sciences, the Graduate School and the Lloyd International Honors College. The names below are the ones currently in use. In some cases, the names have changed since the academic units were founded. The schools and their dates of establishment are: Graduate School 1921-22;College of Arts & Sciences 1969, Lloyd International Honors College 2005, Joint School of Nanoscience & Nanoengineering 2007, Joseph M. Bryan School of Business & Economics 1969, School of Education 1921, School of Health and Human Sciences 2011, School of Music, Theatre and Dance 2010, and School of Nursing 1966.

Achievements & Accolades

UNCG is garnering national attention and awards for its challenging academic programs, supportive environment and engaged community. Take a look at some of our latest accomplishments and meaningful contributions on campus, in the community and around the globe. Curious about more accolades, achievements, our student body, faculty and staff excellence and other signs of our success? Find out more at UNCG Now: http://newsandfeatures.uncg.edu/

Challenging Academic Programs

U.S. News & World Report ranked three UNCG online programs among the best in the nation in the 2015 list of Best Online Programs.

UNCG’s slate of online programs has earned a top 10 ranking for affordability from BestColleges.com.

The graduate program in the Department of Human Development and Family Studies has earned a Top 10 ranking by the The HDFS Report.

Supportive Environment

UNCG is a Military Friendly School for the fourth straight year, putting it in the top 15 percent of colleges and universities nationwide that are doing the most to support veterans and ensure their success.

UNCG is ranked among the best colleges for your money nationwide by College Factual, a new site that guides students through the college selection process.

The Education Trust singles out UNCG among the nation’s universities for its success at closing the gap in graduation rates between black and white students.

Engaged Community

For the fifth year in a row, UNCG has earned the “Tree Campus USA” designation for promoting healthy trees and encouraging the spirit of conservation. 

UNCG’s innovative dynamic mailbox system has been honored as one of University Business Magazine’s Models of Efficiency.

For the eighth consecutive year, UNCG is highlighted on Washington Monthly’s list of American universities that contribute most to the public good.

Careers at UNCG

UNCG is committed to the creation of an inclusive, collaborative and responsive university by attracting, retaining and developing a diverse community of talented individuals in support of the university's mission.

Company info
Website
Telephone
336-334-5009
Location
723 Kenilworth Street
Greensboro
NC
27402
US

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