Administrative Catering Supervisor

Job description

UNT System Overview:

Welcome to the University of North Texas System, or UNT World as we like to call ourselves. UNT World includes the University of North Texas in Denton, the University of North Texas at Dallas and the University of North Texas Health Science Center in Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region and we are committed to transforming lives and creating economic opportunity through education. Over the past decade, combined UNTS enrollment has grown by more than 25 percent to nearly 44,000 students.

Posting Title:

Administrative Catering Supervisor



Job Location:


Full Time/Part Time:


Department Summary:

It’s About the Food. As the largest self-supported food service department in North Texas, UNT Dining Services offers 5 Dining Halls, 20+ retail venues, an upscale dining restaurant, hydroponic garden, central scratch bakery and catering service—all led by professionally-trained chefs and hospitality experts. UNT is recognized as a national leader in university dining due to the department’s innovative, trendsetting approach to food service and award-winning culinary talent. UNT operates Mean Greens Café, the nation’s first 100% vegan collegiate Dining Hall, and also Kitchen West, Texas’ first and only university Dining Hall Certified Free From™ the Big 8 Food Allergens and Gluten by Kitchens with Confidence. In early 2021, UNT will open its first standalone Dining Hall, Eagle Landing, inspired by urban food halls and home to seven unique restaurant concepts, all available for a single Meal Plan swipe. UNT was named No. 2 in the nation as a college with the best food by, and is also the recipient of the prestigious Loyal E. Horton Award and Vegan Recipe Award from the National Association of College and University Food Services. As a founding member of the Menus of Change University Research Collaborative, UNT contributes to groundbreaking research on plant-forward diets, food waste reduction and consumer food choices while accelerating the implementation of the Menus of Change Principles of Healthy, Sustainable Menus.

Position Overview:

This position includes the following responsibilities:

•Reviewing student employment applications via Handshake, recruiting students in On-Campus Job fairs
•Scheduling and conducting interviews, completing hiring paperwork and onboarding
•Keeping track of students are in the hiring process
•Scheduling and conducting new student employee orientations
•Keeping paper & digital copies of employee records with the most updated information along with student class schedules and updating information in WhenToWork for each term and semester transitions
•Managing weekly schedules through WhenToWork platform and sending out information
•Daily supervision of WhenToWork messaging, time off requests, shift trade boards
•Managing and sending out daily Event orders updates for the next day
•Acquiring Verde Catering Menu and Food To Go knowledge
•Assisting with Catertrax, order placing, and BEO updates
•Answering phone calls and assisting with questions, orders, and messages
•Completing opening duties consisting of sending out reminder emails and surveys through Catertrax
•Assisting with catering events on the floor as needed in the capacity of Catering Supervisor

Minimum Qualifications:

High school diploma/GED equivalent and two years of experience in institutional or commercial food preparation, including one year of supervisory experience; or any equivalent combination of experience, education, or training.

Knowledge, Skills and Abilities:

• Ability to follow detailed oral and written instructions; ability to direct and manage the work of others.
• Ability to work from written menus, standard recipes and oral instructions.
• Ability to maintain records and complete forms accurately.
• Ability to apply mathematical concepts to complete tasks (example: checking orders for quantity).
• Considerable knowledge of the materials, methods, and equipment used in preparing food on a large scale.
• Considerable knowledge of health hazards in food preparation and service, and knowledge of necessary precautionary measures.
• Knowledge of food values and menu planning.
• Ability to train personnel in the care and use of equipment and in standard practices and methods used in large-scale food service.
• Knowledge of safety and security precautions appropriate to work performed.

Preferred Qualifications:

The preferred candidate will possess the following additional qualifications: * Great work ethics. * Outgoing personality. * Some food & beverage knowledge preferred. * Willing to train the right candidate * Mastery of the Microsoft Office Suite

Work Schedule:

Hours vary.

Driving University Vehicle:


Security Sensitive:

This is a security sensitive position

EEO Statement:

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.

Classification Title:

Food Service Supervisor

Physical Requirements:

Carrying, Cleaning, Climbing, Crawling, Driving, Kneeling, Lifting up to 10 pounds, Lifting up to 25 pounds, Pulling , Pushing, Reaching, Sitting, Squatting, Stooping, Bending, Standing, Twisting, Walking, Writing, Grasp, Talk or Hear


Create weekly schedules with the help and supervision of DOC. Enter shifts into W2W according to the needs of the event. Report location to be communicated with schedules . Utilize W2W to ensure class schedules are followed


Assign shifts to the staff according to experience and ability. Maintain profeciency level charts with input from Catering Managers.


Update schedules to reflect changes and updates from clients and guest daily. Trade board and time off requests to be updated daily.


Coordinate, facilitate and conduct interviews for the department with the supervision of DOC. Maintain 20-20-40 guidelines.


Follow up and track applicant flow through the entire hiring process and ensure all steps are followed.


Maintain records for time aand attendance for staff. Follow standards as indicated. Facilitate adherence to the time, attendance, uniform and follow ups if violation occurs.


Conduct department orientation for all new hire. Emphasize department policies, procedures and standards.


Gather all pertnent details for each event by understanding different types of events. Ex. Breakfast, lunch, breaks, cook outs etc.


Be able to ask relevant questions through understanding of event types.These questions are to include but not limited to guests budgetary restraints, program needs and desired results from the guests perspective.


Have knowledge of the product availibility and where to source from and related question. Ask DOC’s assistance as needed.


Be able to understand the menu and actively recommend food and beverage with the help of peers and in accordance with the department’s policies and guidelines.


Know other elements needed to execute events. This includes but not limited to tables required, linens, centerpieces, rooms availibility, program agenda and other venue specific information.


Know the fine prints in Catretrax of policies in order to make correct recommendations to the guests and clients.


Be able to generate accurate BEO’s based on information gathered.


Attend BEO’s meeting, organize and update information provided in the BEO’s, maintain BEO’s folder. Send out daily BEO updates and SOS packet.


Solicit feedback as to the success of each event serviced.


Answer phone call s with professional salutaion and demeanor


Complete assigned tasks in a timely manner.

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Job No:
Posted: 1/8/2021
Application Due: 1/29/2021
Work Type: Full Time