Coordinator of Student Philanthopy and Communications
Job location: Commerce TAMUC
Employment Type: Full-time
Posted data: 2021-01-07
Job TitleCoordinator of Student Philanthopy and CommunicationsAgencyTexas A&M University - CommerceDepartmentVice President Of Institutional AdvancementProposed Minimum SalaryCommensurateJob LocationCommerce, TexasJob TypeStaffJob Description
INSTRUCTIONS TO APPLICANT:
During the application process you have one opportunity to upload documents as a combined PDF. The page “My Experience” has an area provided under Resume/CV to drop or upload the file.
This one combined PDF must include:
- Cover Letter
- Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered).
- Transcripts – If required for the position (Unofficial will be accepted with application. Official transcripts are required at time of verbal offer).
If transcripts are from an international institution, it is the responsibility of the prospective faculty member to have the transcripts translated and evaluated by an approved credential evaluator.
All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration.
The Coordinator of Student Philanthropy and Communications is primarily responsible for planning, organizing, and coordinating student fundraising efforts for annual and leadership giving, including recruiting, hiring, training, development, and management of student fundraisers. Performs daily, weekly, and long-term statistical analysis and serves as liaison to vendor(s) as needed. Oversees management and development of an on-campus student digital philanthropy center.
DUTIES & RESPONSIBILITIES:
- Administer the university’s Mane Messengers, a student staffed, digital and phone philanthropy program for restricted and unrestricted gifts under $5,000.
- Develop Mane Messengers into a multi-channel, digital fundraising center. This includes, but is not limited to, development and execution of crowdfunding style fundraising campaigns; e-mail solicitation and stewardship; text messaging strategy; and regular maintenance and updating of various giving forms and webpages.
- Interviews, hires, trains, and manages all student fundraisers. Ensures proper attendance and success of student employees by monitoring stats, providing monthly evaluations, coaching towards improvement, and implementing an incentive.
- Oversees the general operations of the entire Mane Messengers program, including developing scripts in collaboration with development and donor relations staff, establishing schedules, managing computer database files, developing strategy, setting goals, and setting best practices.
- Provides daily summaries of Mane Messengers to the Director of Annual Giving & Special Projects. Provides regular updates to entire division of Institutional Advancement on a regular and as needed basis. Uses statistical data to analyze telephone and digital outreach and recommend strategies for continual improvement of the program.
- Responsible for implementation, coordination of strategies, information, and documenting and translating procedures necessary for student fundraisers to perform their jobs efficiently.
- Sets expectations for student fundraisers by providing proactive coaching and counseling, communicating performance metric expectations, and administering disciplinary action when necessary.
- Conveys a professional and positive image internally and externally.
- Communicates effectively in person and via phone and through e-mail.
- Performs statistical analysis on the success of student fundraisers, campaigns, and trends. Quarterly, summary stats and results should be communicated to full Institutional Advancement division.
- Collaborates with other areas of campus to see how student fundraisers could support their efforts or if other areas could utilize resources.
- Provides strategic planning on individual campaigns.
- Works with the Director of Annual Giving & Special Projects to establish goals for Mane Messengers, young alumni giving initiatives, student philanthropy campaigns, stewardship, and online communications.
- Develop and work as advisor for on-campus student philanthropy program, Lion Student Foundation. Work in collaboration with Director of Annual Giving & Special Projects to implement strategic on-campus student fundraising, awareness, and donor stewardship campaigns annually.
- Serves as point of contact for all student philanthropy initiatives to ensure strategic and collaborative approach.
- Keeps abreast of university happenings to identify opportunities for leveraging student philanthropy representation or providing calling support.
- Education: Bachelor’s degree in Communications, Marketing or related field or equivalent combination of education and experience.
- Experience: Two (2) years of related experience.
- Knowledge / Skills: Strong supervisory, organizational, and communications skills. Innovative and self-motivated. Ability to analyze data and offer insight into statistical trending of programs / projects. Detail-oriented and well organized. Knowledge of word processing, spreadsheets, and database applications. Strong verbal and written communication skills. High level of energy, enthusiasm, and excitement for educational fundraising. Strong planning and prioritization skills. Willingness to learn and implement industry best practices and processes. Comfort with public speaking and making presentations to small and large groups.
- Ability to: Multitask and work cooperatively with others. Present information clearly and concisely. Relate to and work well with college students. Ability to work effectively in a high-energy, fast-paced work environment. Ability to inspire, support, and lead team members in a high energy environment. Ability to work with sensitive and confidential information appropriately and with discretion. Work collaboratively and be a team player.
- Licensing/Professional Certifications: None.
- Physical Requirements: None.
- Other Requirements: Work outside of normal office hours and/or work on weekends.
PREFERRED EDUCATION / SKILLS / EXPERIENCE:
Experience in a development office and firsthand knowledge of annual giving programs and/or phonathon/telefund programs. Previous leadership experience. Previous experience with recruitment, training, management, and recognition of student workers, or management of volunteers. Experience with digital giving platforms or telemarketing platforms. Social Media management experience.
SUPERVISION OF OTHERS:
15-20 Student workers including supervisors and those working on special projects.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.