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ASSISTANT BOX OFFICE MANAGER

Employer
University of California-Irvine
Location
Irvine

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Job Details



University of California Irvine

ASSISTANT BOX OFFICE MANAGER



Updated: Jan 6, 2021
Location: UC Irvine Campus
Job Type:
Department: ARTS DO MARKETING

Job Opening ID: 14289

Reports To: EVENTS SPEC 3

Working Title: ASSISTANT BOX OFFICE MANAGER

Department: ARTS DO MARKETING

Bargaining Unit: 99

FLSA: Non-Exempt

Payroll Job Code: 006291

Job Location: UCI Campus- Irvine

Percent of Time: 50%

Work Schedule: TBD

Employee Class: Career

Position Summary:

The Assistant Box Office Manager (ABM) is responsible for box office administration and supervision, including the online ticketing system and customer service for the Claire Trevor School of the Arts (CTSA) Box Office. The ABM is primarily focused on customer service via the phone and sales window and supports the Box Office Manager and all box office functions, including but not limited to season ticket sales, cash handling, sales report, and customer service issues both on-site and over the phone. The ABM acts as the lead seller and assists in running reports (daily sales, end of show reconciliation, event guest lists) so the manager can create credit and cash/check journals in the financial system. The ABM will be required to follow internal operational policies and procedures.

Assists in planning, organizing, and implementing events and functions, which may include symposiums, conferences, program events, banquets, and VIP briefings. May independently manage small, non-complex events.

Compensation Range:

$21.98-$33.57

Department Website:

http://arts.uci.edu

Required:

Ability to work with ticket sales and knowledge of a computerized ticketing system, such as Ticketmaster, Tessitura, Paciolan, etc. Attention to detail needed to ensure financial security of all facility revenue. organization to its publics. In-depth understanding of information technology to assess unit needs for on-line personnel, payroll processing, and data management. Demonstrated ability to perform a variety of ticket system functions. Experience in using a personal computer, utilizing spreadsheets, databases, networks and software packages. Ability to work with a variety of complex financial reports. Interpersonal skills to establish and maintain cooperative working relationships internal and external constituents. Supervisory skills to recruit, train, schedule and provide direction to student staff. Proficiency in word processing, spreadsheet, database and electronic mail software. Knowledge of standard practices and procedures employed in ticket management operation. Customer service skills and experience, including ability to independently analyze situations involving patron concerns and take prompt and effective action. Cash handling and credit card processing experience.

Special Conditions Required:

Employee may have an irregular work schedule to accommodate box office hours for show times. Employee is not expected to work more than 40 hours, so a flexible schedule will be implemented.

Final candidate subject to background check. As a federal contractor, UC Irvine is required to use E-Verify to confirm the work status of individuals assigned to perform substantial work under certain federal contracts/subcontracts.

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500.



To apply, visit https://careersucirvine.ttcportals.com/jobs/6109742-assistant-box-office-manager





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Organization

Founded in 1965, UC Irvine combines the strengths of a major research university with the bounty of an incomparable Southern California location. Over five remarkable decades, UCI has become internationally recognized for efforts that are improving lives through research and discovery, fostering excellence in scholarship and teaching, and engaging and enriching the community.UC student center

With more than 33,000 students, 1,200 faculty members and 10,000 staff, UCI is among the fastest-growing campuses in the University of California system. Increasingly a first-choice campus for students, UCI ranks among the top U.S. universities in the number of undergraduate applications and continues to admit freshmen with highly competitive academic profiles. Orange County’s second-largest employer, UCI generates an annual economic impact on the county of $5 billion.

UCI is a center for quality education that honors classic instruction while incorporating the best new scholarship. U.S. News & World Report consistently ranks UCI among the nation’s best universities. Achievements in the sciences, social sciences, social ecology, arts, humanities, medicine and business also have garnered numerous national rankings for UCI’s schools, departments and programs. Three UCI researchers have won Nobel Prizes – most recently Irwin Rose, in chemistry, in 2004.

Interdisciplinary research, a UCI hallmark, is evident in the California Institute for Telecommunications and Information Technology, or Calit2, Newkirk Center for Science and Society, Center for the Study of Democracy, Institute of Transportation Studies, Institute for Genomics and Bioinformatics, and innovative instructional programs in biomedical engineering, international studies, global cultures, arts and technology, and other collaborations.

The university is dedicated to excellence through diversity and to the goal of reflecting equity and inclusion in our faculty, staff and student populations. Faculty and staff diversity affinity groups foster cross-departmental social interaction, professional networking, cultural competencies, recruiting and mentoring.

Committed to the Community

UCI reaches beyond the classroom and laboratory to help solve societal issues and support human development. In the health sciences, UCI is noted for its research on cancer, the neurosciences and the genetic underpinnings of disease. UCI Medical Center, Orange County’s only university hospital and Level I trauma center, has been ranked among the nation’s best hospitals by U.S. News & World Report for 16 consecutive years.

UC Irvine parkA major intellectual and cultural center, UCI engages the community through public activities and events. Speakers on campus, for example, have included Nobel Peace Prize winners His Holiness the XIV Dalai Lama, former Soviet leader Mikhail Gorbachev and Iranian human rights activist Shirin Ebadi, all of whom also received the UCI Citizen Peacebuilding Award for their efforts toward world peace.

The university is also addressing the needs of the community and growing world population in an environmentally sustainable way. From the development of new and reliable processes for electricity and alternative fuels to critical water and waste management solutions, UCI consistently tops the list in Sierra magazine’s “Coolest Schools” report, its annual sustainability ranking of U.S. colleges and universities.  

A hub for innovation and entrepreneurship, the university collaborates with the community on many strategic partnerships such as UCI Applied Innovation , a center which brings campus-based discoveries together with Orange County’s vibrant business sector to support job creation and economic growth. Development also continues on the 185-acre University Research Park adjacent to campus, where R&D companies enjoy collaborative opportunities in medical research, biotechnology, engineering, computer science and business.

UCI is benefiting the community and the world in countless ways through its scholarly, scientific, creative and economic contributions. On its way to becoming a flagship UC campus and one of the nation’s very best universities, UCI has embarked on a strategic plan that will ensure the campus continues to inspire excellence as it fulfills its research, teaching and public service missions in the decades ahead.

Company info
Website
Telephone
949-824-5011
Location
University of California, Irvine
Irvine
CA
92697
US

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