Coordinator of Housing, Office of Residence Life & Housing

Job description

Job location: Winston Salem, NC

Employment Type: Full-time
Posted data: 2021-01-06
Req: R0002949
Please note:
  • Additional documentation must be added at the bottom of the third screen under the "My Experience."
  • Internal candidates must apply via the internal career portal. Do not proceed with your application from this website.
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** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary

The Coordinator of Housing is a full-time, twelve-month position, with the potential to live-on, reporting directly to the Associate Director of Housing. The Coordinator of Housing works closely with other professionals in the administration and management of a comprehensive residence life and housing program that serves 4000+ on-campus students. Has responsibility for general administration and facility related operations in the department.

Job Description

Essential Functions:

  • Implements, executes, and manages the leased lounge and housing block inspection process, including training student leadership on management of lounge and block spaces.

  • Serves as the primary liaison to student organizations with leased lounges, the Office of Student Engagement, and Facilities and Campus Services regarding lounge project improvements and lounge and block inspections.

  • Manages departmental vehicles including all maintenance services, cleaning and reservations.

  • Management of residential facilities keys.

  • Oversight and management of the inventory and condition of residential furniture both in storage and in use. This includes but is not limited to room furniture and appliances, common area furniture, and office furniture.

  • Coordinates electronic key audits/transitions in conjunction with other departmental staff, in partnership with the Deacon OneCard Office.

  • Provides assistance to students, families and other residential guests through the management of day-to-day facilities/housing issues, including but not limited to, work orders and deficiency lists, and addressing concerns brought to the housing unit.

  • Assists with the weekly inspections of residential facilities including common areas and grounds.

  • Coordinates daily with contracted Pest Control services for residential facilities.

  • Management of all Residence Life and Housing Off-Campus Properties including contract management and bi-monthly inspections of properties.

  • Attends all Central Office meetings.

  • Attends regular meetings with campus partners.

  • Serves on a variety of committees, projects, and programs within the RLH office and University community.

  • Performs other related duties as assigned.

  • Participates in an on-call rotation.

Minimum Qualifications:

Bachelor’s degree required, Master’s degree preferred, plus two to three years full-time experience in Residence Life and Housing, Facilities Management, or related field, or an equivalent combination of education and experience. Candidate must be organized with strong attention to detail. Must be able to walk stairs and maneuver through the campus residential areas and buildings. Must have a valid driver’s license to operate university vehicles. Must be able to occasionally lift and carry 25+ pounds.

Knowledge, Skills, Abilities:

  • Ability to communicate with a variety of constituents, both verbally and in writing.

  • Ability to organize workflow and coordinate projects within office and with other departments on campus.

  • Ability to interpret policy and procedures established within the Office of Residence Life and Housing.

  • Ability to work weekends and evenings as assigned.

  • Microsoft Works

  • Google Suite

Supervisory Responsibility:

Supervision of Graduate Assistant(s)

Additional Job Description

Time Type Requirement

Full timeNote to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.




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Job No:
Posted: 1/7/2021
Application Due: 4/7/2021
Work Type: Full Time