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Professional Services Specialist 4-AS, Office of Undergraduate Admissions

Employer
Rowan University
Location
Glassboro, New Jersey

View more

Administrative Jobs
Institutional & Business Affairs, Admissions & Enrollment
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Job no: 494900
Work type: Regular full time
Location: Glassboro, New Jersey
Categories: Professional

Description:

  • Under the supervision of the Assistant Director of Admissions Operations, the position is a vital technical support position in application processing for Undergraduate Admissions. The areas of focus include, but are not limited to: providing technical assistance to all phases of admissions application and recruitment data processing and management; supplying technical support to customer service activities; offering technical assistance to prospective students; and assisting in special projects or other tasks as needed.

Primary Responsibilities:

  • Perform daily Admissions activities, including electronic file importing, data merging, and applicant and prospect communications;
  • Work with confidential and sensitive information on a daily basis;
  • Support document management system activities;
  • Process college transcripts (paper and electronic) within Admissions workflows ;
  • Contribute to the ongoing Slate CRM integration to ensure project goals are being met and system is running efficiently;
  • Identify and incorporate the use of best practice web-based technology in recruitment and enrollment efforts;
  • Work with the various units within Strategic Enrollment Management to ensure the university attracts high caliber undergraduate students and retains them through graduation;
  • Provides customer service to prospects, applicants, parents, counselors, and internal staff;
  • Assist with special projects and initiatives as directed.
  • Some evening and weekend work may be required.

Required Experience/Education:

  • Graduation from an accredited college or university with a bachelor’s degree.
  • One (1) year of professional experience in different aspects of administration and business practices.

Preferred Qualifications:

  • Ability to think critically, strategically, and creatively regarding the enrollment management process
  • Ability to work both collaboratively and independently
  • Strong computer literacy and familiarity and comfort with spreadsheets and databases
  • Strong interpersonal and communication skills
  • Experience in a college Admissions Office
  • Experience working with Slate CRM and Student Information Systems
  • Strong proficiency with current software and technological venues in higher education
  • Experience with system implementation from a functional level
  • Experience with COGNOS

Salary:

  • Range P18 (Step 1 = $47,810)

Notes:

  • Only completed online applications submitted on or before the deadline will be considered.
  • Some evening and weekend work may be required.

Advertised: Jan 6 2021 Eastern Standard Time
Applications close: Jan 21 2021 11:55 PM Eastern Standard Time

Organization

Working at Rowan University 

Rowan University, located a half-hour outside of Philadelphia with its main campus in suburban Glassboro, N.J., is an institution on the move.

This summer, the University opened Cooper Medical School of Rowan University (CMSRU) in partnership with Cooper University Health Care, in Camden. The first new four-year, M.D.-granting medical school in New Jersey in more than 35 years, CMSRU welcomed its first class in August 2012.

Rowan continues to work with the Borough of Glassboro and private developers on Rowan Boulevard, a $300 million redevelopment project that links the University’s main campus to the historic downtown. This fall alone, the partners broke ground for a new academic building/parking garage and a Marriott Courtyard Hotel. Rowan Boulevard already includes a Barnes & Noble Collegiate Superstore, housing for approximately 1,300 students and retail space.

The University also recently created a School of Biomedical Sciences, which joins nine colleges. In addition to CMSRU they are: the Rohrer College of Business, Communication & Creative Arts, Education, Engineering, Graduate & Continuing Education, Humanities & Social Sciences, Performing Arts, and Science & Mathematics.

Earlier in 2012, New Jersey Gov. Chris Christie awarded Rowan state research institution status (not Carnegie classification) as part of the New Jersey Medical and Health Science Education Restructuring Act, making Rowan only the second comprehensive public research institution in the State. That Act also opened the door to Rowan partnering with Rutgers-Camden to create a College of Health Sciences in Camden near CMSRU. The vision for that College calls for schools of medicine, nursing, pharmacy, public health, food science and 16 allied health programs. The University of Medicine and Dentistry of New Jersey’s School of Osteopathic Medicine in nearby Stratford, N.J., is to become part of Rowan in the near future. When that occurs, Rowan will be only the second school in the nation with M.D. and D.O. medical programs.

A selective, medium‑sized public university, Rowan is recognized for its nationally ranked academic and athletic programs, talented professors and high‑tech facilities. The University, which has a branch campus in Camden, N.J., and the South Jersey Technology Park at Rowan University in Mantua, N.J., prides itself on being able to provide its more than 12,000 students with an outstanding education at an exceptional value.

 The University offers 57 undergraduate majors, including four undergraduate degree-completion programs; three dual bachelor’s/master’s degrees; more than 40 master’s level programs (including specializations); approximately 25 graduate-level certificate programs; 12 post-baccalaureate programs or endorsements; and two doctoral/specialist programs, including the M.D. degree from its medical school. Students can pursue their degrees at the main campus, the Camden campus, online or at several community colleges, as well as at CMSRU.

Rowan has been recognized by national organizations that evaluate colleges and universities. U.S. News & World Report ranked Rowan 19th among Best Regional Universities—North, third among the public institutions in the category. The Princeton Review named Rowan among 222 institutions in its Best in the Northeast section of its website feature 2013 Best Colleges: Region by Region and included the Rohrer College of Business in its edition of the Best 296 Business Schools. The Princeton Review also listed Rowan, which in the past has been recognized by the U.S. EPA as a Top Green Power Purchaser in its athletic conference, in its Guide to 322 Green Colleges: 2012 Edition.

Employees:

Currently, Rowan University employs 1,090 faculty members: full-time tenure-track professors, full-time temporary professors, part-time professors and adjuncts. The University also employs 940 staff members.

Recognizing that employees, students and the community are valuable resources, Rowan’s Human Resources Department supports the University’s vision and mission; encourages the personal and professional enrichment of employees; provides services appropriate to employees’ needs; and promotes awareness, learning and collaboration.

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