Human Resources Specialist II

Job description

Posting Number:


Working Title:

Human Resources Specialist II


Central HR Human Resources AVP

About the University of Georgia:

The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state’s oldest, most comprehensive, and most diversified institution of higher education ( UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,600 full-time staff. The University’s enrollment exceeds 36,000 students including over 27,500 undergraduates and over 8,500 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

College/Unit/Department website:

Posting Type:


Retirement Plan:


Employment Type:


Benefits Eligibility:

Benefits Eligible

Full/Part time:

Full Time

Additional Schedule Information:

Monday-Friday, 8:00 a.m.-5:00 p.m.

Advertised Salary:


Posting Date:


Open until filled:


Proposed Starting Date:


Special Instructions to Applicants:

When applying, you will be required to attach the following electronic documents: 1) A resume/CV; 2) A cover letter indicating how your qualifications and experience have prepared you for this position

Location of Vacancy:

Athens Area

EEO Policy Statement:

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([email protected]).

Classification Title:

HR/EEO/OD Paraprofessional/Professional

Job Family:

Human Resources



Minimum Qualifications:

Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Position Summary:

The purpose of this position is to respond to questions, to provide information and to assist employees and retirees with benefits and retirement plan issues as well as to research issues, determine solutions and coordinate/ implement solutions to benefits and retirement plan issues as appropriate.

Knowledge, Skills, Abilities and/or Competencies:

•Organized, detail oriented and able to complete benefits processes.
•Ability to communicate well with employees at all levels and co-workers as well as vendors, third party administrators and other USG employees.
•Ability to do routine math computations.
•Ability to coordinate and complete administrative projects
•Ability to research and solve problems with benefits.
•Ability to compose memos and letters to explain benefits processes and solutions to problems.
•Experience with an HRIS system such as PeopleSoft , ADP, bswift
•Experience with Excel, Word, Powerpoint
•Work experience in Human Resources of benefits, preferred.

Physical Demands:

•Position may involve local travel.
•Lift and carry files and materials.
•Move from one office to another office on campus.
•Interact with people in person, on the phone, and in writing.
•Job takes place in normal environmental conditions.

Is driving a responsibility of this position?:


Is this a Position of Trust?:


Does this position have operation, access, or control of financial resources?:


Does this position require a P-Card? :


Is having a P-Card an essential function of this position? :


Does this position have direct interaction or care of children under the age of 18 or direct patient care?:


Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):


Credit and P-Card policy:

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.


Does research in Alight systems, vendor portals and OneUSG Connect HCM on benefits issues and problems, reconciliation issues and transfers. Determines appropriate solutions. Coordinates solutions with Alight, SSC, AON, employee benefits vendors, HR and payroll colleagues etc. Requests additional information from employees/retirees, provides additional direction and informs employees/retirees of status as needed.

Percentage of time:



Responds to questions and assists employees/retirees with benefits problems. Determines solutions and documents issues/problems so that they can be escalated to AON, OneUSG Connect, Shared Services Center. Submits tickets to OneUSG Connect Benefits or the Shared Services Center. Tracks calls in Team Dynamix. Schedules benefits and retirement counseling appointments and financial planning office space.

Percentage of time:



Downloads reports, runs queries, and works benefits reports. Determines and coordinates or implements solutions to errors as appropriate. Enters/updates information in OneUSG HCM

Percentage of time:



Completes administrative duties required to communicate, prevent or resolve benefits issues or to provide benefits education. Updates the benefits website.

Percentage of time:





Diversity Profile: University



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Job No:
Posted: 1/7/2021
Application Due: 3/8/2021
Work Type: Full Time