Residence Life Coordinator

Job description

Residence Life Coordinator

Date Posted: 01/06/2021
Req ID: 2240
Faculty/Division: VP - University Operations
Department: 89 Chestnut Residence
Campus: St. George (Downtown Toronto)


About us:

Opened in 2003, the Chestnut Residence is a large, multi-faculty residence, offering high quality facilities and services, and a vibrant student culture, to a diverse group of undergraduate, second entry and graduate students.

Chestnut Residence at the University of Toronto is home to nearly 1134 students from all University of Toronto faculties and colleges. The residence offers spacious rooms, high quality meals, and a vibrant residence life program. Amenities include large common areas and study spaces, a fitness facility, housekeeping services, high speed internet, local telephone, cable TV and a residence dining program designed by an award-winning chef.

Your opportunity:

Reporting to the Dean of Residence & Director of Student Life, the Residence Life Coordinator (RLC) is one of 2 live-in positions that coordinates and monitors student life in Chestnut Residence in accordance with the mission and policies of the residence and the University of Toronto. The RLCs are responsible for assisting the Dean of Residence & Director of Student Life in developing and sustaining a supportive, inclusive and accepting living community for all students in the Chestnut Residence. The RLCs work closely together and with the Dean of Residence & Director of Student Life and the Assistant to the Dean, Residence Life (ADRL) to select, train and supervise the Residence Dons throughout the academic and summer terms.Each RLC is directly responsible for approximately 11 Dons, including 1 Lead Don.

The RLCs promotes community development and the academic success and personal growth of individual residents through program implementation, policy development, residential governance and the advising and daily involvement with students. As well, the RLCs will liaise with the Residence Office to facilitate the operational and maintenance systems necessary to implement these programs.

Your responsibilities will include:

  • Implementing plans and process improvements for program and service activities
  • Advising students on the interpretation of rules and regulations regarding the use of space and organizing events on campus
  • DeterminingĂ‚ logistical details and activities for events and/or programming
  • Advising students on personal and academic issues by probing and providing a range of options and possible consequences
  • Developing contentfor marketing and/or promotional materials
  • Coordinating staff recruitment activities with contacts
  • Directing the activities of casual staff
  • Coaching residence student staff on handling personal and non-personal complaints

Essential Qualifications:

  • Bachelor's Degree or acceptable combination of equivalent experience. Master’s Degree is an asset.
  • Minimum two years experience living and working in a university residence setting, either in a similar position or as a Senior Residence Don/Lead Don. Experience in counselling, programming and discipline in an undergraduate residence community.
  • Word-processing and experience within a PC environment.
  • Excellent oral and written communication, interpersonal and organizational skills.
  • Proven leadership, supervisory and problem-solving skills.
  • Demonstrated conflict resolution skills.
  • Comfortable working in an unpredictable environment both independently and as part of a team of diverse individuals.
  • Must have an interest in students who come from a diverse range of backgrounds.
  • Ability to exercise creativity in developing and improving programs, policies and staff development.

Assets (Nonessential):

  • Knowledge of the StarRez and/or other residence management systems is an asset.

To be successful in this role you will be:

  • Communicator
  • Problem solver
  • Responsible
  • Team player


Please note this is a one-year term position.

Closing Date: 01/13/2021, 11:59PM EDT
Employee Group: USW
Appointment Type: Ancillary Operations
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 09 -- $58,242 with an annual step progression to a maximum of $74,482. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Facilities/Ancilliary Services

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All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement
The University of Toronto is strongly committed to diversity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ persons, and others who may contribute to the further diversification of ideas.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see

Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [email protected].
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

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Job No:
Posted: 1/7/2021
Application Due: 1/15/2021
Work Type: Full Time