ERP Application Support Analyst II

Job description

Job Title: ERP Application Support Analyst II
Location: Atlanta, Georgia
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 223033
Job Summary

Serve as a key member of financial system upgrade or implementation teams including feature evaluation, implementation, communication of changes and post implementation end user support. Act as liaison between functional business owners, subject matter experts and technical staff as it related to system implementations, upgrades, and development. Provide guidance and education regarding system access, issues, and training. This position will interact on a consistent basis with: Leadership and management in Administration and Finance units, technical team members, and campus users. This position typically will advise and counsel: Same as above.This position will supervise: N/A


Job Duty 1 -

Serve as a member of a cross-functional support team for enterprise financial systems. Pro-actively seek ways to enhance financial system performance through information, system processes and business processes.

Job Duty 2 -
Develop and maintain specifications associated with system or application business processes, development, implementation or modification. Analyze and document module pages, interfaces, reports, financial business processes and conduct business requirements analysis. Prepare functional specifications, business process mappings and flows and other documentation for financial system functions. Maintain application modification and change documentation. Create and execute test plans and test scripts.

Job Duty 3 -
Monitor the accuracy and timeliness of financial transactions to ensure data integrity. Manage month-end and year-end closeout processes for the department or Institute. Design and support processes to extract data to external regulatory agencies.

Job Duty 4 -
Participate on financial system upgrades and implementations, including feature evaluation, implementation, communication of changes and post implementation end user support. Identify and review new and modified technologies and coordinate associated implementation in order to meet evolving business needs.

Job Duty 5 -
Provide ongoing user support and resolution for system, application and data issues. Prepare solutions, recommendations, or alternatives that address existing and potential trouble areas within the financial system. Review and analyze the effectiveness and efficiency of existing systems and help to develop strategies for improving or further leveraging the application.

Job Duty 6 -
Serve as the implementation coordinator for central office initiatives including creating and delivering financial system training and documenting functional business processes.

Job Duty 7 -
Perform other duties as assigned

Required Qualifications

Educational Requirements
Bachelor's Degree in Accounting, Business Management, Finance, Computer Science, Information Technology or equivalent combination of education and experience

Other Required Qualifications
Overnight travel requupported for project delivery; flexibility in on-site daily service delivery hours degree in Accounting, Business Management, Finance, Computer Information Technology, Information Technology, or related (due three client shift schedules, project requupportements).

Required Experience
Two to three years of job related experience

Preferred Qualifications

Additional Preferred Qualifications
Related experience in Higher Education; Experience with enterprise financial systems security, records, and table structures

Preferred Educational Qualifications
Master's Degree in Accounting, Business Management, Finance, Computer Information Technology, Information Technology or related field

Knowledge, Skills, & Abilities

Experience with enterprise financial systems such as PeopleSoft, Banner, Oracle, Workday, etc. and experience with associated query or reporting tools. Experience with User Acceptance Testing. Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint and Access). Requires excellent communication skills. Requires strong attention to detail and excellent customer services skills. Must have the ability to prioritize and manage multiple tasks effectively, meet deadlines, and work well in high-pressure, deadline driven situations.

Background Check

**Successful candidate must be able to pass a background check which will include a credit check. Please visit to obtain GT's background and credit policy.

Other Information

This is not a supervisory position.

This position does have financial responsibilities.No, this position will not be required to drive.This role is considered a position of trust.This position does not require a purchasing card (P-Card).This position will not travel.
This position does not require security clearance.

This position will configure custom validations, configure account posting rules, troubleshoot issues, design and edit business processes, maintain and update chart of accounts, and clear ledger posting anomalies.

This position will provide support for system integrations, participate in period close activities, and participate in data validation and testing.




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Job No:
Posted: 1/7/2021
Application Due: 3/8/2021
Work Type: Full Time