Research Manager - ARPE

Job description

Job no: 506904
Work type: Staff Full Time
Location: UMass Amherst
Department: UMDI - Research & Evaluation
Union: Non-Unit Exempt
Categories: Administrative/Office Support, Research

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

The University of Massachusetts Donahue Institute (UMDI) Applied Research and Program Evaluation (ARPE) business unit conducts social science research projects in direct response to specific client needs. ARPE studies typically focus on questions related to public health, human/social services, and education across the age spectrum (from early childhood through post-secondary and adult education).

ARPE Research Managers work with the unit Director and Senior Research Managers to conceive of and create new projects and develop project scopes, budgets, and project work plans. Research Managers are responsible for the day-to-day management of assigned projects, including conceptualizing and developing sound research plans and timelines, implementing plans within stated timelines, conducting appropriate quantitative and/or qualitative analyses of data, implementing quality control processes, and synthesizing data to surface findings, and developing high quality project deliverables with clearly stated conclusions and recommendations. Research Managers are expected to possess a solid foundation in research methods, strong verbal and written communication skills, analytical skills, and the ability to independently manage projects or components of complex projects. Research Managers must be comfortable with mixed-methods research approaches, including both qualitative and quantitative research designs. Depending on the size and scope of projects, Research Managers may be responsible for supervising and mentoring staff on their project team, and are expected to foster a collaborative team approach to project implementation. Although not solely responsible for developing new business, Research Managers are expected to identify funding opportunities and participate in development activities.

Essential Functions

  • Conceptualize and develop sound research plans to meet client needs.
  • Conduct background research required to enable project planning and implementation.
  • Develop task-based project timelines and monitor project implementation.
  • Develop and/or acquire data collection instruments.
  • Develop sound data collection protocols and train staff and clients, as appropriate, in their use.
  • Conduct and/or oversee primary data collection in accordance with protocols, including collaborating with clients to ensure timely and accurate data collection.
  • Develop and maintain project databases.
  • Oversee data entry and quality assurance protocols.
  • Manage and analyze data utilizing appropriate qualitative and/or quantitative methods.
  • Synthesize data to surface findings.
  • Develop clear visual data summaries such as tables, graphs, and charts.
  • Develop clear and concise narrative summaries of data.
  • Prepare and present high quality project deliverables, including written analytical reports with clearly stated conclusions and recommendations.
  • Disseminate findings to a wider audience via publications, presentations, etc.
  • Supervise and mentor project team members.
  • Develop strong collaborative working relationships with clients.
  • Respond to client requests in a positive and proactive manner.
  • Surface and address client relations issues in consultation with senior research managers and the unit director.
  • Provide ongoing project status report and interim findings as required.
  • Other Functions

  • Assist in the development of project proposals, scopes of work, budgets, and project renewals.
  • Contribute to business development efforts including working with clients to frame new research projects, writing proposals, scopes of work, and budgets.
  • Proactively communicate the capabilities of UMDI and the business unit to potential and existing clients.
  • Represent UMDI by attending and presenting at conferences and other convening events.
  • Participate in business unit and UMDI initiatives to improve work efficiency, office operations, professional development, etc.
  • Participate in hiring new staff as requested by the unit director.
  • Share expertise with colleagues in the business unit and UMDI.
  • Collaborate with and provide technical support to other business units within UMDI.
  • Other duties and initiatives as assigned to support effective operation of the business unit and UMDI.
  • Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

    Bachelor’s degree in Education, Sociology, Public Health, Public Policy, Psychology or related disciplines, and five years of professional research experience.

    OR

    Master’s degree in Education, Sociology, Public Health, Public Policy, Psychology or related disciplines, and three years of professional research experience;

    • Solid foundation in research methods;
    • Advanced proficiency with professional office software, such as Microsoft Word, Excel, PowerPoint;
    • Substantive experience using quantitative (SPSS, Stata, R, or SAS) or qualitative data analysis software (NVivo or ATLAS.ti);
    • Strong verbal and written communication skills;
    • Demonstrated ability to:
    • Conceptualize and develop strong research plans and project timelines
    • Specify and conduct appropriate quantitative and/or qualitative analyses of data.
    • Synthesize data to identify deeper meaning and essential findings.
    • Develop high quality deliverables with clearly stated conclusions and recommendations.
    • Present research findings to clients and key stakeholders.
    • Manage projects or components of complex projects.
    • Work independently and engage in collaborative research in a team setting.
    • Effectively organize/prioritize work tasks and manage time to maximize productivity.
  • Evidence of a developing professional network of colleagues, clients, and collaborators.
  • This position requires strong attention to detail, high levels of accuracy and organization, and the necessity to meet deadlines.
  • Must have the flexibility to travel on an as-needed basis within Massachusetts and occasionally outside of the Commonwealth to attend meetings and collect data.
  • Ability to transport supplies up to 20 pounds.
  • Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

    • Proficiency with advanced quantitative analysis methods such as multi-level modeling, time series analysis, item response theory analysis, propensity score matching/weighting;
    • Proficiency with research tools such as Qualtrics, Tableau, ArcGIS, or custom database applications;
    • Spanish language proficiency including the ability to effectively conduct business and facilitate data collection activities in Spanish.
    • In addition to the minimum qualifications, the ideal candidate will have interest and/or prior focus conducting applied research related to one or more of the following areas:
      • Diversity, equity and inclusion
      • Secondary and/or post-secondary academics
      • Early childhood education and care

    Physical Demands/Working Conditions

    • Multiple hours in stationary position, using office equipment and computers, attending meetings, working closely and collaboratively with others.
    • Environment is a busy, open office area with multiple interruptions and requests for assistance.
    • The physical/mental demands and work environment factors described are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Additional Details

    This position can be located in Hadley, MA or Shrewsbury, MA.

    Work Schedule

    40 hours per week.

    Salary Information

    Level 28

    Exempt Salary Ranges

    Special Instructions to Applicants

    Along with your application, please submit a resume, cover letter, and contact information for three professional references. The position will remain open until filled.

    Please also provide 1-3 work products that demonstrate your skills/abilities in relation to the following:
    • Synthesize data to surface findings.
    • Develop clear visual data summaries such as tables, graphs, and charts.
    • Develop clear and concise narrative summaries of data.
    • Prepare and present high quality project deliverables, including written analytical reports with clearly stated conclusions and recommendations.
    • Disseminate findings to a wider audience via publications, presentations, etc.

    UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

    Advertised: Jan 4 2021 Eastern Standard Time
    Applications close:

     

     

     

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    Job No:
    Posted: 1/6/2021
    Application Due: 4/6/2021
    Work Type: Full Time
    Salary: