Administrative Support Associate

Job description

Position Title::

Administrative Support Associate

Position Number::


Full-time or Part-time::

Full Time


University Testing

Posting Number::




Job Category::

Clerical and Secretarial

Hiring Range::


Minimum salary::


Maximum salary::


Overall Position Competency::


Description of primary duties and responsibilities::

Primary Purpose of the Organizational Unit:

The primary purpose of University Testing Services is to provide assessment, evaluation, and university-wide testing services for Fayetteville State University (FSU), prospective students, and the local community through the collection and processing of test data, creation of assessment instruments, and the sharing of measurement and testing expertise to constituencies throughout the FSU campus.
University Testing Services administers exams for the purpose of admissions, class placement, graduation competency, licensure, credentialing, and professional certification. Services provided to incoming and registered students include the Scholastic Achievement Test (SAT), Miller’s Analogy Test (MAT), ACCUPLACER, Collegiate Learning Assessment (CLA) and a variety of departmental exit and placement exams.

In addition to the services offered to FSU students, University Testing Services assists students in advancing their education by administering entrance exams required by professional schools such as Law School Admissions Test (LSAT), GMAT, and the General Record Exam (GRE), as well as offering certification examinations for teachers such as the PRAXIS and the Foundations of Excellence, and various other certification programs including Board Pharmacy Specialties (BPS) and American Council on Exercise. (ACE).

Description of Work Continued::

Primary Purpose of the Position:

The purpose of the position is to administer computer-based and paper-based testing at Fayetteville State University. Work requires scheduling arrangements for computer based test administrations, including receipt, storage, and return of materials and equipment; scheduling of testing sessions; transmission of data to Educational Testing Services, Thomson Prometric, Drake Kryterion, and Psychological Corporation; distribution of CBT information and materials; and dedicated monitoring of test takers in the CBT Center.

Minimum Education and Experience Requirements::

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Knowledge skills and abilities::

It is essential that the employee be knowledgeable of the University’s mission as well as the mission, goals and objectives of University Testing Services. Additionally, the employee must be able to work effectively and interact positively with a diverse, multicultural community of participants. An intermediate level knowledge of database management, word processing, and spreadsheet applications is required. Other essential skills and abilities include:

-Strong written and verbal communication and organizational skills
-Proven computer skills, such as word processing, database and statistical analysis
-Ability to interact with others in a high-pressure environment
-Familiarity with the university
-Strong interpersonal skills

Preferred Qualifications::

Bachelor’s degree and three years of relevant experience (e.g., testing, social science research) or any equivalent combination of experienc and/or education from which comparable knowledge, skills, and abilities have been achieved.

Closing Date::


Open Until Filled::


Other Information:

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

EEO Statement::

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran's Statement:

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.




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Job No:
Posted: 1/6/2021
Application Due: 4/6/2021
Work Type: Full Time