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Administrative Specialist II, Bursar's Office

Employer
The University of Tennessee, Knoxville
Location
Knoxville, TN

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Administrative Jobs
Institutional & Business Affairs, Business & Financial Management, Clerical & Administrative Support
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

DescriptionRegular Full-time, Pay Grade 36

To provide technical, graphical, and administrative support for the Bursar and other office personnel. This position exists to increase the efficiency of the Bursar's Office by utilizing computer and graphical technology. This position's primary responsibilities include developing graphic designs for artwork and publications to promote and improve communication from the Bursar's Office. This also includes maintaining the web site for the office.  This position maintains meetings and calendars for the Bursar & Bursar's Office Conference room. This position is also responsible for setting up the maintenance and production of the imaged documents for student fees. This position performs all Payroll functions, HR, invoices, supply inventory, purchasing, procurement card, deposits,  etc., in IRIS. This position is responsible for processing returned checks for the Knoxville Campus. The position of Administrative Specialist participates in meetings in an administrative capacity.

 

This position acts as a liaison for support during staff absences or peak periods. This position must be flexible and knowledgeable of most positions within the office. The position supports the Student Fees area by preparing ZK documents, running payment jobs, and other duties as needed. The position will also assist the fee area on an as-needed basis. According to state, federal, and institutional regulations, this position is responsible for collecting and posting student fees and disbursing excess financial aid. To process and answer inquiries regarding fee waivers, transcripts, parking violations, housing, proficiency exams, duplicate diploma fees, scholarships, services fees, graduation fees, and disbursement of State and Federal funds, following strict state and federal regulations guidelines. Assist Financial Specialist I by preparing Athletic stipend checks and SAOF awards.

 



QualificationsRequired Qualifications:

High school Diploma; Three to five years experience in a financial or human resource setting.

  • Knowledge of basic accounting principles.
  • Knowledge of customer service skills, communication skills (both oral and written), Microsoft Office Suite, Banner, TouchNet, Argos and web design.
  • Must have the ability to work independently with little or no supervision and the ability to prioritize work to insure deadlines are met.
  • Requires investigative and decision making skills.
    • Must have the ability to review appeals and respond to student/authorized user in a clear and concise method to explain University policies and procedures.
Preferred Qualifications:

Associate’s Degree in Business Administration or related field of study.

Experience in higher education is preferred.

Experience in Student Financial Services is preferred.



Job: Administrative Support
Primary Location: US-Tennessee-Knoxville
Organization: Bursar's Office
Schedule: Full-time
Job Posting: Jan 4, 2021, 4:23:34 PM

Organization

Working at The University of Tennessee, Knoxville

Founded in 1794, the University of Tennessee is one of the nation’s oldest and most storied public universities. Based in Knoxville, Tennessee’s flagship land-grant institution includes the statewide Institute of Agriculture and the Space Institute in Tullahoma. The university embodies excellence in teaching, discovery, scholarship, research, creative activity, outreach, and engagement. Known as the Volunteers, we lead with a spirit of selflessness, empathy, and courage, and strive to be champions for diversity, equity, and inclusion

UT Knoxville is a Research 1 university with 11 academic colleges and more than 900 programs of study. With an enrollment of more than 30,000 students, our academic programs are repeatedly ranked top in their class. The university co-manages Oak Ridge National Laboratory, the country’s most prominent national lab, driving innovation in advanced manufacturing and materials, national security, and more. We are closely connected with our communities through outreach and extension efforts across Tennessee and through partnerships with non-profits, corporations, and industries—regionally, nationally, and around the globe.

The city of Knoxville is nestled in the foothills of the Great Smoky Mountains. The modern, thriving community is surrounded by gorgeous lakes and hundreds of miles of walking, hiking, and biking trails. Situated along the banks of the Tennessee River, our beautiful features an eclectic music scene, internationally recognized festivals, unique restaurants, and a robust offering of diverse cultural activities. Knoxville is located within a day’s drive of Atlanta, Nashville, Asheville, Charlotte, Louisville, Cincinnati, Memphis, Chicago, and Washington D.C.

Knoxville and the surrounding counties have a population of more than 850,000 people. The region houses many leading corporations and organizations, including Oak Ridge National Laboratory, Pilot/Flying J, the Tennessee Valley Authority, and Regal Cinemas, along with HGTV, Food Network, and other networks owned by Discovery Inc.

As a member of the UT family, you will be surrounded by top-notch faculty, staff, and students from around the world. You will be part of a diverse campus community that is passionate about changing the world and cheering for the Vols on game day.

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