Job description

Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.

U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.

Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.

In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.

Seeking a positive and effective leader with exceptional leadership, as well technological expertise to continually improve the infrastructure of the MRI department. This candidate should have business skills and a strong understanding of finance to ensure success of the service line. The successful candidate must demonstrate excellent communication, critical thinking skills, and problem solving, while promoting the highest quality patient care. This person should be one who strives for excellence and leads by example of the Duke Health Values.

The Imaging Manager for MRI must be a strong advocate for patients and the team they lead. They need to be technologically savvy, able to troubleshoot and solve the most of difficult challenges, promote a supportive and positive work culture and foster continuous process improvement efforts.

This is a leadership position, rotating 8-hours per day, 40 hours per week; to include possibility of call, weekends, holidays, and inclement weather. This role is includes management of the Intraoperative (IMRI) program.

MR Registered by the American Registry of Radiologic Technologists, ARRT (MR) Required; and knowledge of Intraoperative (IMRI ) and ABMRS MRSO (MSRC) TM Preferred.

General Description of the Job Class

Manage all clinical operations of a Radiology department including, but not limited to, equipment, personnel, scheduling, financial and customer service functions.

Duties and Responsibilities of this Level


  • Develop, implement and maintain programs and procedures, such as operating, safety and quality; ensure and maintain standards; determine cause of variances or inabilities to meet established targets; create operational adjustments to ensure that targets are met.
  • Develop, maintain and evaluate customer-scheduling procedures; ensure that all personnel are properly trained on equipment and competent in its use.
  • Evaluate and recommend supplies, equipment and technologies; provide justification and prioritization of such needs; order procedural and operational supplies.
  • Ensure documentation and compliance for local, state and federal regulations including JCAHO and HIPAA.
  • Maintain liaison with physicians, research personnel, and staff to resolve problems and to advise concerning technical procedures, techniques, and equipment.
  • Work inter- and intra-departmentally to resolve customer concerns or complaints.
  • Represent the department on various committees, at meetings and conferences.


  • Develop and implement policies and procedures related to personnel management. Advise and oversee supervisor's administration of Duke University Health System and department policies; ensure that department and hospital guidelines, work rules and personnel policies are understood and applied to staff.
  • Oversee all personnel functions including, but not limited to, hiring, evaluations, promotions, disciplinary actions, and scheduling; manage and review work schedules and assignments.
  • Ensure that all employees are properly oriented, trained, and up to date with annual competencies, certifications, and licensure and education requirements.
  • Plan, develop and provide continuing education and training for technical staff.


  • Responsible for personnel budget including, but not limited to, overtime and flex time expenses; assist in budget preparation through recommendations and projections for staffing and equipment needs.
  • Evaluate new equipment and provide recommendations for necessity of capital equipment purchases.
  • Oversee and ensure that exams and supplies are coded correctly and charged to maximize reimbursement.
  • Perform other related duties incidental to the work therein.

Required Qualifications at this Level


Graduate of a 24-month AMA approved School of Radiology Technology.


3 years of team leader/supervisory experience in MR


2 years of experience in MR Services along with 3 years of team leader/supervisory experience in a non-Radiology/ Cardiac Sonography area.

Degrees, Licensure, and/or Certification:

ARRT certification in MR

Knowledge, Skills, and Abilities:

BLS certification

Personnel Management

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.




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Job No:
Posted: 1/6/2021
Application Due: 3/7/2021
Work Type: Full Time