Job description

Occupational Summary

Proactively identify and negotiate contract opportunities to leverage the buying power of the University and Duke University Health System to lower the cost of procurement of goods and services for Duke’s Pharmacy Departments. Ensure contracts meet all federal regulations and customer needs.

Work Performed

Source pharmaceutical supplies for Duke customers, negotiate contracts with pharmaceutical and/or pharmaceutical-related suppliers; evaluate bids and proposals and make award decisions; review and interpret vendor contracts for accuracy and completeness; draft contracts based on Duke Procurement’s standard terms and conditions.

Manage a portfolio of contracts with suppliers, primarily for Duke’s Pharmacy Departments and/or Duke’s Transfusion Services, to ensure supplier compliance; analyze supplier contract language change requests to existing contracts and approve changes or revisions that are consistent with Duke’s acceptable language. Interpret and analyze pharmaceutical contract requirements such as: drug formulary status, market share and/or performance requirements. Interface with multiple departments across Duke (i.e. legal, compliance, ISO, etc.) and/or Duke Procurement to facilitate successful contract negotiations i.e. service agreements impacting Pharmacy operations.

Maintain oversight of contracted product/price database (essentially Preferred Item and Source of Truth lists) to ensure price accuracy and contract compliance. Work collaboratively with Duke’s Pharmacy Departments to disseminate new contracted product/price information when appropriate.

Manage annual flu vaccine program for Duke University and Duke University Health System. Act as Procurement Department liaison to interface with, and provide guidance for, multiple departments and disciplines across University and Health System when choosing flu vaccine.

Participate on procurement sourcing teams for the research, bid and contract management of pharmaceutical supplies and/or services used within Duke’s Pharmacy Departments. Participate in strategic planning to target future cost savings with consideration to pharmaceuticals.

Track markets to anticipate customer needs, changes to those needs, and the impact to existing contracts or development of future contracts; monitor inflation and its impact on forecasting. Maintain and document tracked savings and other key performance indicators.

Evaluate supplier performance through review of reports, rebate audits, and customer feedback; resolve issues and implement solutions to address negative supplier performance. Perform regular audits of pharmaceutical wholesaler’s account database to ensure compliance with 340B Drug Pricing Program regulations.

Act as liaison between University and suppliers or subcontractors to implement fulfillment of contracts when appropriate.

Facilitate the resolution of disputes with supplier or wholesaler(s) to ensure optimal customer satisfaction.

Evaluate new suppliers per established Pharmacy criteria and coordinate the integration of new suppliers into the current procurement database (SAP) and contract management system(s).

Create and review reports showing status of contract activity.

Ensure compliance with federal, state and local laws and pharmacy regulatory agencies where needed.

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Required Qualifications at this Level


Work requires the completion of a Bachelor's degree in Business Administration, Accounting or business related field.


Requires five years of progressively responsible contract administration/procurement-related experience.



Accounting or business principles and practices knowledge generally obtained through completion of a bachelor's degree program in an accounting, business, healthcare policy/administration, clinical discipline, or related field

Three years of purchasing/procurement or related experience or equivalent combination of relevant education and/or experience

Comprehensive knowledge of Excel, PC Word processing, spreadsheet and database management and analysis software

Pharmaceutical procurement or sales experience is preferred, but not essential

CPhT with experience in acute care pharmacy procurement activities and knowledge of pharmacy practices and regulatory bodies preferred, but not essential

Strong commitment to customer service

Knowledge of Procurement processes and Duke’s financial system

Excellent verbal communication with customers, subordinates, peers, and supervisor

Ability to listen and develop strategy for problem resolution

Flexible to handle various tasks with good attention to detail and follow through

Ability to approach daily tasks with a positive spirit and ‘can do’ attitude

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 1/6/2021
Application Due: 1/22/2021
Work Type: Full Time