003493Position Classification Title:
Building & Environmental TechFunctional Title:
Project TechnicianPosition Type:
UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter, and Instagram.Primary Purpose of the Organizational Unit:
The Facility Services Department is a service organization comprised of skilled professionals dedicated to the continuous maintenance, operation, and improvement of the University Facilities and Grounds in order to provide a safe, clean, and well functioning environment for all members of the University community.Position Summary:
This position is mainly responsible for completing various projects on campus, including, but not limited to: floor care, furniture moves, inclement weather coverage, absentee coverage, upholstery cleaning, and deep cleaning of restrooms/locker rooms. This position completes general and detail cleaning in academic, administrative, and performance buildings on campus. This position provides good customer service and completes special projects. The supervisor may assign other job-related duties not specifically listed under essential tasks.
This position is a mandatory position as defined in the Adverse Weather and Emergency Event Policy.Minimum Qualifications:
Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; an equivalent combination of training and experience. Special certification may be required for some of these positions. Special note: this is a generalized representation of positions in this class and is not intended to identify essential functions per ADA. Examples of competencies are typical of the majority of positions, but may not be applicable to all functions.Additional Required Certifications, Licensures, and Certificates:
Valid driver’s license is requiredPreferred Qualifications:
High School Diploma or GED
One to two years’ experience in the use and care of floor care maintenance equipment
Valid driver’s license is required
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.Special Instructions to Applicants:
Applicants are required to upload a list of at least three (3) professional references that includes:
- Company Name,
- Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor.
- Email Address
- Contact Phone Number
Facility Services Housekeeping - 56408Work Hours of Position:
4:00 P.M. - 12:30 A.M., M-FNumber of Months per Year:
Institutional ServicesCareer Banded Title:
Building & Environmental TechOpen Date:
Non-ExemptSalary Grade Equivalency:
Special Projects/Floor Care/Additional DutiesEssential Tasks:
a)Campus Special Projects: Performs periodic deep cleaning of campus restrooms, public areas, classrooms, and all other academic and administrative areas owned and/or operated by the University of North Carolina Greensboro. Utilizing various equipment such as (but not limited to): TFC-2000, Kaivac Cleaning Machines, Turboforce Restroom Cleaners, etc.
b)Exterior Building Projects: Responsible for outside areas (including porches) up to 25 feet from any building entrance. This includes outdoor waste receptacles, cigarette urns, pressure washing, leaf blowing/sweeping and aids in the evaluation of snow removal needs.
c)Moves: Coordinates with customer and communicates with supervision to ensure customer satisfaction. Utilizes departmental labor-saving equipment to ensure safe and effective transportation of university property. Adheres to the Departmental Moving SOP, especially in regards to evaluating the weight, time, number of items to be moved and availability of an elevator within the facility. 2)Floor Care
a) Carpeted Floor Areas: Performs daily floor care tasks as assigned such as vacuuming and stain prevention. Performs periodic floor care tasks to include, but not limited extraction, bonneting and other processes deemed necessary or assigned by supervision.
b)Hard Surface Floor Areas: Dust mops daily and mops as scheduled to remove excess dirt and to preserve finish. Cleans baseboards regularly or as scheduled by supervisor. Use of labor saving equipment (scrubbers) is required if the equipment is available.
c)Periodic floor maintenance: stripping, top scrubbing, refinishing, and other related tasks as assigned by supervision.
Cleaning ResponsibilitiesEssential Tasks:
1)General Cleaning: Expected to perform general and detail cleaning in private and public areas, to include (but not limited to) hallways, stairwells, elevators, restrooms/locker rooms, entrance areas, lobbies, gymnasiums, classrooms, lounges, auditoriums, dressing rooms, offices, suites, housekeeping areas and other areas per the assigned cleaning routine or as assigned by supervision.
2)Safety: Understands, notifies, and reports safety hazards and corrective actions that must be taken regarding the accident, as required by OSHA.
3)Training: Completes professional development instruction each fiscal year as directed.
4)Sustainability: Correctly utilizes recycling receptacles as instructed by OWRR to assist in UNCG’s commitment to sustainability as a core value of institutional operations.
Equipment Maintenance and CareEssential Tasks:
a)Moving equipment: Ability to safely move equipment across campus based upon business need for individual building, or department.
b)Broken/Damaged Equipment: File log in/out information to departmental maintenance technician and transport equipment to departmental maintenance shop for repairs. Upon completion of repair transport equipment back into building.
c)Equipment Diagnosis: Ability to identify equipment deficiencies and resolve some equipment issues (i.e., clogged vacuum, broken vacuum belt, frayed cord and other small equipment breakdowns).
Customer ServiceEssential Tasks:
Strives to improve the level of customer satisfaction and provides a service that meets both internal and external customer’s expectations on a routine basis. Handles routine inquiries and advises supervisor of complaints from customers. Whenever possible, assists supervisor with resolution of problems. Demonstrates professional and positive interactions with customers daily.Competency:
Knowledge - TechnicalCompetency Description:
Performs advanced operations of equipment such as using restorers, buffers, auto scrubbers, burnishers, ready space machines for maintaining floors, removing and reapplying finish, spot cleaning, extracting carpet, etc. Removes and properly disposes of recyclables including: office paper; cans; bottles; co-mingled and cardboard according to color coding chart. Cleans and sanitizes on a daily basis all fixtures, showers, floors, exterior of dispensers’ door push and kick plates, restroom receptacles, partitioners and rails. Monitors stairwells, entrance areas and common areas for cleanliness. Dust mop and damp mop as needed. Vacuums carpets in common areas and entrance mats as needed. Regularly checks for and cleans wall spots. Performs high and low dusting. Cleans hallway trash and recyclables receptacles.Competency Level:
Customer ServiceCompetency Description:
Recognizes potential problems in service; addresses and resolved in a timely manner. Builds trust by forging strong relationships and being instrumental in meeting customers’ service needs. Recognizes customer’s unique service needs and understands expectations. Demonstrates ability to recognize need for schedule changes.Competency Level:
Listens to co-workers/customers questions in order to accomplish tasks and offer resolution. Selects appropriate person or written source to get answers. Provides background information of problem; identifies causes of the problem; offers resolution. Consistently demonstrates the ability to effectively express thoughts, ideas and information (verbal and non-verbal) concerning non-routine work issues.Competency Level:
Safety and Health ComplianceCompetency Description:
Takes action to correct hazards. Uses and identifies personal protective and safety equipment when appropriate and/or required. Identifies and corrects conditions that affect employee safety; upholding safety standards. Reads MSDS and original labels before applying or mixing chemicals. Ensures chemicals are labeled and environmentally safe receiving minimal supervision. Takes an active role in promoting and talking about health and safety issues. Properly operates/uses equipment in a safe manner with minimal supervision. Actively notifies supervisor and lead person of safety concerns; assists co workers in safety and health issues, and makes recommendations for resolution.Competency Level:
Interpersonal SkillsCompetency Description:
Develops and maintains effective working relationships with others in order to encourage and support communication and teamwork. Communicates with management to obtain an understanding of the organization mission and objectives. Demonstrates personal accountability for completion of required tasks assuring quality results. Demonstrates an understanding of one’s role within the organization and displays a positive and professional behavior.Competency Level:
Hand Movement-Repetitive Motions - F, Hand Movement-Grasping - F, Holding - F, Reading - C, Writing - F, Eye-hand coordination - F, Vision-Visual inspection - F, Hearing - C, Talking - C, Standing - F, Walking - F, Lifting-0-30 lbs. - F, Lifting-30-60 lbs. - O, Pushing/Pulling - F, Climbing-Stairs - O, Bending - F, Squatting - O, Reaching - OWork Environment:
Driving - Car/Truck - F, Night/Dark - F, Inside - F, Outside - F, Ventilation ConditionsDust - F, Chemical Spills - F, Infectious Bacteria - O, Overtime - R