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ITO CSR Technical Consultant

Employer: Brigham Young University Hawaii
Location: BYU–Hawaii

Employment Type: Full Time
Institution Type: Four-Year Institution

Job Details
Organization

Job Details

Job location: BYU–Hawaii

Employment Type: Part-time
Posted data: 2021-01-04
Req: R0013848
If you currently have a job on campus, please use the internal job board.

NOTE: You can only have 5 open student applications at a time.

Provide campus users technical support and maintenance of computer both hardware, software and first level networking
issues on campus.
Performs hands-on fixes, including software/hardware install and upgrade, implementing file backups, and configuring
systems and applications. Writes detailed description of user needs, program functions and steps required to modify
computer system.
Discusses with personnel of organizational units involved to analyze current operational procedures, identify problems, and
learn specific input and output requirements such as forms of data input, how data is to be summarized, and formats for
reports
Access and install appropriate upgrades, patches, drivers, etc and correct system errors to maintain system after and during
implementation.
Creates computer images and test them to make sure there is no system errors before deployment.
Assist in evaluating computer system capabilities, effectiveness and limitations to determine if requested program
application or program change is possible and needed within the system
Documents technical problems/assignments of requests from campus users for knowledge base purposes and assist users
resolving their computer related issues for their business operation purposes
Ability to install, configure and place Windows and Apple-based platforms and associated hardware devices including but
not limited to printers, copiers and scanners.
Perform inventory, general and preventive maintenance of computers as well as campus software to ensure license
compliance and proper documentation.
Assist in software installation, upgrade and configurations.
Identify and learn appropriate software and hardware used and supported by the organization and other departments to help
support and train users.
Assist with moving/transferring all computer or electronic related equipment for the purpose of transferring to a different
department, surplus or disposal.
Performs other computer support or IT Operational tasks as directed by Manager.

Work Location

In person

Organization

Working at Brigham Young University Hawaii

BRIGHAM YOUNG UNIVERSITY–HAWAII is the preeminent international center of learning in the Pacific. Its small campus is a unique laboratory of intercultural leadership development, where a diverse population of 2,500 students representing over 70 countries live, study, and work together. Small classes taught by expert faculty empower students to master challenging and relevant curriculum, while affordable tuition, financial aid, and online study options make this valuable education more accessible than ever.

Operated by The Church of Jesus Christ of Latter-day Saints, a total BYU–Hawaii education involves not only intellectual learning and career preparation, but also moral, ethical, and spiritual enrichment. All the while, students enjoy living and learning in one of the most beautiful places on earth. Graduates go forth to serve, prepared to promote peace and prosperity as leaders worldwide.

The spirit of Aloha is what BYU–Hawaii employees wear when performing their duties. "Aloha" means mutual regard and affection and extends warmth in caring with no obligation in return. "Aloha" is the essence of relationships in which each person is important.

BYU–Hawaii employees find fulfillment as they take part in the mission of Brigham Young University Hawaii: "to assist individuals in their quest for perfection and eternal life and in their efforts to influence the establishment of peace internationally."

Company info

Website: https://hr.byuh.edu/Employment%20Opportunities
Telephone: (808) 675-3446
Location: 55-220 Kulanui Street
BYUH #1947
Laie
HI
96762
US

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