Student Accounts Manager

Job description

Position Type:

Non Classified

Job Title:

Student Accounts Manager

Classification Title:

Business Manager

Campus Location:

ASU Beebe

Job Description:

The Student Accounts Manager is responsible for all operational functions of the cashier\’s office and student accounts at all campus locations. This position is responsible for the following duties: supervising the student accounts specialists and student accounts coordinator, handling of student account complaints/issues, tracking student billing and past due balances, overseeing the collections and debt set-off processes, and communicating deadlines and important dates to the campuses. All responsibilities are to be performed in a timely and professional manner and shall be governed by state and federal laws and ASU Beebe policies.
1. Oversee the processing, billing, collecting, reconciling, and reporting of all student and third party accounts receivable.
2. Coordinate with other offices on campus for student charges and credits.
3. Coordinate large processes such as the drop for non-payment, collections and debt set-off processes.
4. Provide consistent, high quality customer service to students, families, faculty, staff, etc.
5. Provide leadership, supervision, training and evaluation.
6. Evaluate processes and suggest areas for continuous improvement.
7. Keep current on developments within the student accounts field.
8. Assist Cashiers as needed during peak times.
Perform any other related duties as required or assigned.

Required Qualifications:

Four-year college degree, or equivalent experience resulting in broad knowledge of a field related to the job, such as accounting or business administration.

Minimum Salary or Salary Range:








Use hand to finger, handle, or feel:


Reach with hands and arms:


Climb or balance:


Stoop, kneel, crouch or crawl:


Talk or Hear:


Up to 10 pounds:


Up to 25 pounds:


Does this position have any special vision requirements? Check all that apply.:

Close vision, Distance vision

Background Check Statement:

This position will be subject to a pre-employment criminal, sex-offender registry background check. In cases where pre-determined, an additional financial/credit history/ background check may be required as well. Convictions that have been sealed or legally eradicated and misdemeanor convictions for which probation was completed and the case was dismissed, will be excluded. Disclosure does not constitute an automatic bar to employment. Factors such as dates of the offense, seriousness and nature of the violation, rehabilitation and position applied for will be taken into account.

Background Check Requirements:


ASU Beebe EEO Statement :

Arkansas State University-Beebe shall provide equal opportunity for employment to all persons regardless of race, color, religion, sex, national origin, disability, age, or veteran status, and shall strive to achieve full and equal employment opportunity throughout our campuses for faculty and staff. Our goal is to foster a workplace community where individuals are valued for their diverse backgrounds and differences.

Posting Number:


Open Date:


Close Date:


Open Until Filled:


Special Instructions to Applicants:

NOTE: If you are a veteran, disabled veteran, or spouse of a deceased veteran and would like Veteran’s Preference, we will need to see proof of status in order to grant that. Please see Veteran’s Preference section of the application for specific proof.




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Job No:
Posted: 1/5/2021
Application Due: 1/18/2021
Work Type: Full Time