Sr. Manager, Human Resources

Job description

Job location: Miami, FL

Employment Type: Full-time
Posted data: 2020-12-28
Req: R100043615
Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.

Transforming Lives

The University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida.

With more than 16,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.


The Sr. Manager, Human Resources supports the human resources needs of University clients. The incumbent will provide leadership, guidance, and counsel to University of Miami administrators on human resources matters. The incumbent of this role is responsible for planning, developing, implementing, directing, and administering a range of HR services, with a specific focus on talent acquisition and management. This position works closely with managers and employees to establish, maintain, and improve effective work relationships, build morale, attract, develop and retain talent, in order to support the University of Miami’s mission.


  • Counsels and guides employees and managers on internal employee relations practices, procedures and overall organizational policies.
  • Works closely with management and employees to improve work relationships, build morale and increase productivity and retention.
  • Conducts, manages, and resolves complex employee relations issues to include thorough and objective investigations and summarizes investigation findings and recommendations.
  • Conducts routine meetings with respective business units, to include the general employee population, in order to assist clients in meeting/exceeding their strategic objectives.
  • Recommends new approaches to affect continuous improvement.
  • Ensures all requested personnel actions are compliant University policy and procedures, as well as adhere to established employment laws and guidelines.
  • Provides the appropriate guidance to leadership staff.
  • Assists with departmental restructuring, succession planning, job description development and revisions, as well as review and negotiation of salary offers, promotions, etc., for assigned clients.
  • Establishes and maintains open lines of communication, both verbal and written, with all client groups in order to effectively represent department services and provide HR services that meet client needs and facilitate change.
  • Organizes, inputs and ensures the maintenance of HR information into the enterprise resource planning (ERP) system.
  • Generates and analyzes a variety of reports to develop and recommend solutions, programs and or policies to the client base.
  • Facilitates the processing and distribution of reports as needed.
  • Completes special projects or assignments, which may include administering employee recognition programs, participation on committees, and coordination of special events.
  • Identifies training needs and facilitates training, to include orientation, for business units and/or specific individuals.
  • Participates in the evaluation, monitoring, and measurement of the success for training programs.
  • Follows-up to ensure training objectives are met.
  • Assists the division with recruitment for professional staff, with a specific focus on building a talent pipeline for future openings.
  • Attendance at professional conferences and job fairs may be required.
  • Partners with division and central recruitment office on recruitment processes.
  • Provides individual career management, mapping and counseling for the staff, identifying necessary skills development for current position and promotional opportunities.
  • Partners with training team to develop and deliver solutions for continuous skills building.
  • Responds to the University’s employee engagement survey and exit interview reports as they relate to workforce environment and plans and executes appropriate actions to improve teamwork and employee satisfaction.
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
  • Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
  • Ensures employees are trained on the controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.



Bachelor's Degree in Human Resources Management, Business Administration or related field

Certification and Licensing:

PHR/SPHR certification strongly preferred


Requires a minimum of 7 years of human resources management experience with proven track record in the development and implementation of sound HR practices. Prior talent management experience required.

Knowledge, Skills and Attitudes:

  • Ability to apply professional knowledge and sound judgment to a variety of technical talent management and managerial problems and issues.
  • Requires advanced knowledge of principles and practices of human resources management, administration and organization.
  • Knowledge of laws affecting human resources administration.
  • Knowledge of coaching and conflict resolution techniques and principles.
  • Ability to implement and manage strategies for recruiting talent.
  • Ability to understand, interpret, and apply policies and procedures and provide guidance on all HR issues.
  • Ability to collect and analyze information.
  • Ability to project consequences and financial costs of proposed actions and make and support recommendations.
  • Ability to develop a course of action and exercise independent judgment.
  • Excellent organizational and managerial skills.
  • Excellent communication, presentation and persuasion skills.
  • Ability to effectively handle and communicate confidential information.
  • Ability to present HR’s position to leadership and management.

The above statements are intended to describe the general nature and primary responsibilities of this job classification. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. This a job profile description and not all duties may be assigned to a specific position in each individual department.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:


Pay Grade:





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Job No:
Posted: 12/29/2020
Application Due: 3/29/2021
Work Type: Full Time