Associate Director of Human Resources
Job Title: Associate Director of Human Resources
Location: Georgia Gwinnett College
Full/Part Time: Full-Time
Job ID: 222893
The Associate Director of Human Resources is responsible for employee programming that fosters a positive campus work environment and student focused culture at Georgia Gwinnett College (GGC). This position leads the creation and expansion of employee programs in service to our mission, vision and culture that help attract, develop, inspire and retain our staff and faculty. Specifically, the Associate Director is responsible for the full range of engagement programs and practices spanning the employee lifecycle from onboarding, recognition, performance management, employee relations, wellness, talent development and career planning. The core of this position requires a positive, highly motivated, and proactive person who embraces the opportunity to help support an innovative culture where scholarship, leadership, service and creativity meet.Responsibilities
• Lead the development of programs to promote employee engagement, inclusion and retention.
• Coach, mentor and advise employees and managers on employee relations, offering feedback and advice on issues in a proactive, supportive and compassionate manner.
• Consults on and administers employee relations actions in areas to include corrective actions such as counseling, warnings, performance improvement plans, suspensions and terminations; Review managers request regarding corrective actions to ensure compliance with policy.
• Advise and train managers on employee relations practices and strategies including corrective action steps. Develop further training as needed.
• Guides department managers and employees throughout the performance management and goal setting process to support attainment of operational goals.
• Manage and resolve complex employee relations issues; where applicable, conducts through and objective investigations.
• Ensure compliance with federal, state, and local legal requirements and college policy; including review of new legislation and advising management on needed actions.
• Provide guidance to managers and assist with assessment of skill needs, employee experience, team performance, leadership impacts and develop strategies to close gaps.
• Embed diversity, equity and inclusion into the development and administration of people programs, processes and practices.
• Coordinate discussion with AVP of HR and General Counsel on disciplinary cases at various stages as appropriate.
• Supervise two staff members to include hiring, training and development and coaching each to achieve optimal performance and in support of career aspirations.
• Serve as a member of the HR management team by collaborating with HR leadership and key stakeholders to develop and implement measurable HR initiatives and solutions in support of GGC's strategic priorities.
• Oversee development and implementation of training strategies to meet employee needs, including supervisory training, new employee onboarding and skill development.
• Consult with campus leaders to ensure learning and development initiatives are consistent with business strategy, objectives and needs.
• Conducts follow up studies of completed training in order to evaluate and measure results including effectiveness; Provides regular updates to AVP of HR.
• Conduct exit interviews and review data trends to identify retention strategies.
• Serve as campus liaison and committee chairperson for campus wellness initiatives; Includes the development and implementation of programs designed to enhance and support overall employee wellness.
• Conduct employee focus group sessions, employee check ins, employees surveys, and interviews to obtain employee feedback. Identify employee concerns and monitor overall employee satisfaction; partner with leadership to develop and implement action plans.
• Oversee performance management system, guiding all managers through the PM process and providing recommendations for turning feedback into growth steps.
• Identify and analyze employee data trends; Develop proactive solutions in concert with the Office of Diversity and Equity Compliance to foster and support high employee engagement, diversity, inclusion and retention.
• Leverage data to derive actionable insights on our talent, influence key stakeholders and action meaningful change for continuous growth and improvement.
• Other duties as assigned.
• Bachelor's degree in Human Resource Management; Organizational Psychology; Business or general related discipline
• 7+ years previous HR experience with heavy emphasis in employee relations and engagement with at least 3 in a leadership role
• Demonstrated creative problem solver with a passion for Employee Relations
• Strong understanding of applicable State and Federal employment laws and general business practices required
• Excellent leadership, project management, and presentation skills required
• Demonstrated previous experience co-creating people strategies, leveraging influence tactics to implement change imperatives, leading staff directly and indirectly and applying data analysis in critical thinking to employee relations
• Excellent written and verbal communication skills, ability to influence and negotiate with others on important matters.
• Previous experience in higher education strongly preferred
• Data driven with the ability to master complex business problems
• Excellent communication skills and a master ability to coach, influence, and partner with various levels of employees and Senior leaders with high integrity
• Superb judgment, strong organizational skills and a sense of urgency
• Unquestioned integrity and the experience, confidence, and stature to effectively address sensitive HR and business issues
• Strong service orientation with commitment to providing an excellent employee experienceKnowledge, Skills, & Abilities
• Strong interpersonal, organizational, and critical thinking skills
• Ability to interface effectively with all levels of employees, managers and executives
• Strong persuasion and conflict resolution skills including the ability to remain tactful and calm during confrontational situations
• Must be detail-oriented and organized, with excellent follow-through and analytical skills
• Must have ability to execute both strategic and tactical priorities
• Must be able to work independently with the ability to juggle priorities and manage time to effectively meet deadlines
• Experience with Excel, Microsoft Office Suite, PeopleSoft preferred
• Sense of humor appreciated, quick thinking and approachable nature needed
• Ability to work in a diverse, and fast paced environmentOther Information
Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Any resulting employment offers are contingent upon successful completion of a background investigation, as determined by Georgia Gwinnett College in its sole discretion. Georgia Gwinnett College, a unit of the University System of Georgia, is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, national origin, age, disability, sexual orientation or religion. Georgia is an open records state.
Position requires local travel. Ability to lift and carry files and materials. Ability to move from one office to another office on campus. Adequate vision, hearing and manual dexterity to interact with people in person, on the phone and in writing. Job takes place in normal environmental conditions. Must be able to perform the essential functions of the job, with or without reasonable accommodations.