Associate Director, Program Scheduling & Data Analytics - Academic Affairs

Job description

Associate Director, Program Scheduling & Data Analytics - Academic Affairs

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title
Associate Director, Program Scheduling & Data Analytics - Academic Affairs

Job Profile Title
Associate Director B

Job Description Summary
At Penn Dental Medicine, our students are among the nation's best, and they are matched in quality by the high level of instruction and research among our faculty. Our research encompasses all the basic and clinical sciences, and Penn's emphasis on interdisciplinary scholarship and translational research encourages collaborations across disciplines. Our clinical care brings the latest techniques and technologies to patients within our teaching clinics and faculty practice. As stewards of the neighborhood in which we reside, Penn Dental Medicine participates in a diversity of community outreach programs, serving area residents while teaching our students to practice with compassion, responsibility and integrity.

Penn Dental Medicine's Office of Academic Affairs oversees and supports curriculum initiatives, student learning and experiences, program initiatives and implements policies and procedures as determined by standards of accreditation. The team is actively recruiting for an ASSOCIATE DIRECTOR, PROGRAM SCHEDULING & DATA ANALYTICS.

Reporting to the Director of Academic Affairs, the position utilizes advanced learning and administrative management systems to further advance the School's innovation efforts. The successful candidate will be primarily responsible for the planning and scheduling of all course lectures, clinical rotations and seminars. This individual will also play an integral role in tracking overall student performances and aggregating student portfolios and providing feedback with supporting data to ensure students' academic progress and that all required benchmarks are being met.

Job Description


  • STRONG ORAL & WRITTEN COMMUNICATION AND INTERPERSONAL SKILLS, displaying the ability to connect and build relationships with team members/peers, faculty, senior educational leaders, external departments and students
  • DETAIL-ORIENTED AND TIME MANAGEMENT in effectively managing multiple projects with competing deadlines and producing high quality work
  • POSITIVE ENERGY AND ENTHUSIASM, with a strong commitment to exceeding expectations and a high-level of initiative
  • TEAM PLAYER a strong desire to be an active, long-term participant in the growth and success of the department as well as the flexibility and confidence to work independently
  • COMMITMENT TO LEARNING, interest and enthusiasm in continuous professional development
  • ABILITY TO ADAPT AND LEARN/PERFORM QUICKLY, make an immediate, sustainable impact, and provide value-added service to students and team
  • PROBLEM-SOLVING, agility in identifying, comprehending and mitigating/resolving issues/concerns; talent in providing results driven solutions both short- and long-term
  • INTEGRITY AND DISCRETION in working with confidential and sensitive information

  • 40% - Plan and schedule all course lectures, clinic and laboratory sessions, clinic rotations, and seminars in Excel, the PDM Scheduling Manager and/or axiUm, and manage room reservation system.
  • 30% - Manage all quantitative and qualitative assessment efforts, data collection and reporting from across all PDM departments, for student performance metrics and portfolio generation, and for accreditation. Serve as departmental expert on fields and records in the students' database and the tools used to generate reports, lists, data extracts, etc. Develop and maintain training materials and/or quick reference guides for team members, including documentation of policies and workflow protocols.
  • 10% - Administer Selective education program, PDM's elective education program and the course/clinic and faculty evaluation system.
  • 10% - Provide training and support for educational technology platforms including Scheduling Manager, axiUm, Selectives Database, ExamSoft, Canvas and Panopto.
  • 5% - Provide secondary support for the Penn Dental Medicine Registrar and serve as a OAA liaison with the Office of the University Registrar.
  • 5% - Perform additional duties as assigned.


Bachelor's degree and 2-3 years of experience required. Previous experience with generating customized, user-friendly reports from large datasets preferred. Previous experience in academic setting working with students and faculty preferred. Previous experience working with ExamSoft or similar software such as Canvas and Qualtrics, and ability to navigate and create online resources preferred. Knowledge of University policies and procedures preferred.

Proficiency with Microsoft Office (particularly with Microsoft Excel macros) and Adobe Suite is required.

Experience working with data entry, analysis and management is required.

Candidates with demonstrated experience in more than one educational technology and administrative platform, including Smartsheets, ExamSoft, axiUm, Canvas, Qualtrics, Panopto, BlueJeans and/or Ellucian/Banner preferred.

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
School of Dental Medicine

Pay Range
$42,953.00 - $77,315.00

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

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Job No:
Posted: 12/22/2020
Application Due: 2/20/2021
Work Type: Full Time