Job Title: Admissions and Registration Specialist
Location: Wolfson Campus
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 1000891
Job Details

Job Family

STAFF - Support Non-Exempt (SNE)

Grade

11

Salary

$17.28 - $21.60

Department

Admissions and Registration Services

Reports To

Director of Admissions and Registration Services

Closing Date

Open Until Filled

FLSA Status

Non-Exempt

First Review Date

December 25, 2020

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The position performs clerical duties for an administrative department and provides guidance to clerical staff. The admissions and registration specialist also provides advanced support to the administration in the delivery of admissions, registration, and records functions with the student information system.

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Provides guidance and trains full and part-time personnel, as well as student assistants, in the delivery of Admissions & Registration ServicesAssists students and public in the interpretation and explanation of college policy, procedures, state rules, and statutesHandles all transactions related to academic records management including quality control, problem solving, research, and auditMeets with students, customers, or co-workers referred from subordinate or other areas that are experiencing problems or need to express complaints; works towards problem solving and customer satisfaction/understanding in a professional, friendly mannerTroubleshoots and assists students with problems or questions about online admission, web registration, MyMDC Account management, Internet resources for student information, and printing of their schedulesProcesses and has oversight responsibilities for the dual enrollment processProcesses and has oversight responsibilities for the transient student admissions process Reviews the authenticity of documentation and equivalency into credit programs. This includes immigration documents, foreign and domestic credentials, and documents to support residency-for-tuition-purposesOversees and certifies student eligibility for Florida Residency classification based on Florida State laws
• Performs other duties as assigned

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Associates of Arts degree in related field from a two-year College or technical school and three to four (3-4) years of experience in related clerical work; or equivalent combination of experience and education
• Required to work overtime during peak registration period, which will include evenings and/or weekends.
• All degrees must be from a regionally accredited institution
Knowledge of the principles of office management, practices, procedures, equipment, and operational requirements of the departmentKnowledge of college procedures including student admissions and registrationKnowledge of word processing and computer software including: Excel, Microsoft Word, and WindowsKnowledge of business English, spelling, accounting, record keeping and organizational responsibilities.Excellent computer skillsExcellent communication and customer service skillsAbility to speak effectively before groups of customers or employees of the organization
• Ability to plan, assign, and supervise the work of subordinates
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manualsAbility to write routine reports and correspondenceAbility to work with mathematical concepts such as probability and statistical inference, and apply concepts such as fractions, percentages, ratios, and proportions to practical situationsAbility to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form Ability to deal with problems involving several concrete variables in standardized situationsAbility to work with user communities of diverse backgrounds and skill levels
• Ability to work in a multi-ethnic and multi-cultural environment with students, faculty and staff

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