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Systems Engineer, Digital Solutions & Integration

Employer
University of Virginia
Location
Charlottesville, VA

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Administrative Jobs
Technology, Analysts & Programming
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Job location: Charlottesville, VA


Employment Type: Full-time
Posted data: 2020-12-09
Req: R0020310

The University of Virginia Darden School of Business, one of the world's leading business schools, seeks a Systems Engineer for software design and support. Reporting to the Director, DSI (Digital Solutions & Integration), the Systems Engineer manages and performs work associated with the architecture, design, build, test, deployment and support of the enterprise software solutions, using different programming languages, tools and software as a service apps (such as but not limited to Salesforce, GradLeaders, Slate etc.). This position provides solutions to a variety of complex technical problems of diverse nature requiring analysis and evaluation of multiple factors.

The tasks and projects assigned to this position are typically longer-term with varying work activities, with latitude to apply skills to solve routine problems without review, and latitude to devise the approach and method to performing assignments. This position performs routine, daily activities without supervision, seeking assistance when guidelines are inadequate, significant deviations are proposed, or when unanticipated problems arise. For longer-term assignments, the Systems Engineer works under supervision. Interactions are typically with team members and assigned student, faculty, and/or staff clients. This position may work with external vendors or service providers.

Specific duties and responsibilities:

Application Development and Maintenance

  • Work with functional counterparts to design and develop configurations, complex workflows, and system integration procedures. Document deployed systems and their integration points. Create test plans and perform regression testing and white box testing as modules are integrated into the end systems, taking advantage of cloud-based systems.

  • Participate in the initial configuration and ongoing enhancements to applications.

  • Plan and execute delivery of in-scope project tasks with supervision.

  • Handle escalated tickets that come in through the Helpdesk system.

  • Design, code, test, debug, and document programs. Participate in the development of test strategies, devices and systems. Design and develop software to automate, monitor, test, deploy, and support systems. Perform regular tests of the high availability, disaster recovery, security, and backup processes.

  • Cross train with other team members to ensure redundancy of IT operations.

  • Provide ongoing technical assistance to customers regarding applications and participate in upgrades and system enhancement projects.

  • Implement disaster recovery procedures and ensure that systems meet high availability standards.

  • Work with upper management to identify technology gaps and architect solutions focusing on cloud-based solutions.

  • Utilize cloud-based systems such as Azure, SharePoint, and Salesforce.

System Documentation and Management Reporting

  • Document deployed systems and their integration points.

  • Develop test plans, test cases, procedures, and documents given business requirements and design documents.

  • Develop and maintain IT support documentation.

  • Track, review and communicate status of projects related to systems. Regularly communicate progress, issues and results of projects related to systems to Director DSI (Digital Solutions & Integration) and business stakeholders.

  • Establish and track all requests for system enhancements through Jira.

  • Create high-level design artifacts such as UML models, technical design documents and design abstracts showing application integration and communication points etc.

Professional experience:

  • Bachelor's degree in Computer Science, MIS, Computer Engineering or related discipline required with at least three years of professional work experience. Relevant experience may be considered in lieu of a degree.

  • Knowledge and experience working with Restful API frameworks and other API technologies.

  • Knowledge and experience working with Javascript, HTML and CSS.

  • Knowledge and experience with SQL and data analysis.

  • Highly self-motivated to deliver both independently and with strong team collaboration.

  • Strong written and oral communications along with presentation and interpersonal skills.

  • Strong skills in working with Microsoft Office (Word, PowerPoint, Excel etc.)

  • Excellent verbal and written communication skills to convey technical guidance and information to users and to provide excellent customer service.

Preferred skills and experience:

  • Experience in higher education, supporting faculty, staff and students strongly preferred.

  • Familiarity with a Microsoft coding language such as C#, VB.net or PowerShell.

  • Familiarity with low-code applications (Azure Logic Apps, Microsoft Power Apps, Office 365 etc.)

  • Familiarity with Atlassian Confluence and Jira.

  • Experience with Agile delivery methodology.

Competitive salary based on experience.

This position will remain open until filled. This is an Exempt level, benefited position. The University will perform background checks on all new hires prior to employment. For questions about the position or the application process, please contact Ashley Cochran, Senior Recruiter at alc6dk@virginia.edu.


How to Apply:
Applications that do not contain all of the required documents will not receive full consideration, please note that multiple documents can be uploaded in the box.
Process for External Applicants: Please apply through Workday, and search for R0020310. Complete an application online and attach a cover letter, CV/resume, and contact information for three references (name, email address, telephone number, and address).
Process for Internal UVA Applicants: Please apply through your Workday Home page, search “Find Jobs,” and search for R0020310.Complete an application online and attach a cover letter, CV/resume, and contact information for three references (name, email address, telephone number, and address).

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

Organization

In 1819, the University of Virginia established a new model for intellectual exchange and cross-disciplinary collaboration in higher education. Two hundred years later, as a major research institution, we continue to challenge conventions, lead with ingenuity and advance knowledge for the common good.

What began as an innovative idea has become one of the nation’s leading public research universities, with over 21,000 undergraduate, graduate and professional students. UVA also has over 3,000 full-time faculty offering more than 400 degrees.

Each of the University’s eleven schools has its own distinctive mission, working together to garner consistently high rankings—including #2 Best Value Public College (Princeton Review, 2016), #3 Public University in the Nation (U.S. News & World Report, 2016), and #3 Best Value Among Public Colleges (Kiplinger’s, 2016).  

As we invest in and strengthen our research capabilities, UVA seeks new faculty ready to uncover new insights, rewrite old rules and collaborate on intellectual discoveries.

RESEARCH COLLABORATIONS THAT CROSS DISCIPLINES

As an R1 institution, the University’s research centers, consortia and laboratories are on the leading edge of discovery and technology, offering collaborative spaces for students and faculty to solve global problems.

Our professors are recognized members of major national scholarly and professional organizations, including the National Academy of Sciences and the American Academy of Arts and Sciences. Our faculty’s engagement in interdisciplinary research is being facilitated by new research institutes specializing in everything from big data to brain functioning, and by cluster hires across schools.

NATIONALLY RANKED HEALTH SYSTEM

UVA is also home to a nationally renowned academic medical center and the UVA Health System, which serves a three-part mission to treat patients, conduct translational research and train medical practitioners in a wide variety of disciplines.

Established as the nation’s 10th medical school in 1825, the institution has since grown to include a 612-bed hospital and a Level I trauma center, nationally recognized cancer and heart centers, a Children’s Hospital, and primary and specialty clinics throughout Central Virginia.

The UVA Medical Center is consistently ranked among the nation’s best hospitals by the U.S. News & World Report magazine and has been named among the top 25 percent in seven specialties.

INSPIRING STUDENTS, INSPIRED TEACHING

The vast majority of UVA students come from the top 10% of their high school class, as well as from all 50 states, over 142 countries and a variety of socioeconomic backgrounds. Despite their diversity, all UVA students share a love of learning and a drive to achieve.

One of the reasons students choose Virginia is our unique residential culture. At UVA, the community of students, faculty and staff personifies the Jeffersonian idea that living and learning are connected. The Academical Village was constructed to support a unique residential experience, with faculty living in the Pavilions, students occupying Lawn rooms and the world-famous Rotunda at its heart. The University’s residential culture continues to support this experience today—strengthened by students, faculty and staff rich in backgrounds, ideas and perspectives. Our unique culture is also paying dividends in innovation:  UVA’s faculty have generated more than 130 patents since 2010.

Perhaps most importantly, faculty come to UVA knowing that instruction is as important as research, and they pride themselves on their many teaching awards.  Our best professors look for ways to encourage, mentor and develop tomorrow’s leaders inside and outside the classroom.

LIFE IN CHARLOTTESVILLE

Living in Charlottesville you’ll find sophisticated restaurants, world-renowned wineries and breweries, cosmopolitan arts and music, friendly urban and suburban neighborhoods and a Piedmont landscape that has lured adventurous souls for centuries.  No wonder the U.S. National Bureau of Economic Research named Charlottesville the “happiest city in America” in 2014.

In addition to UVA and its health system, several major employers have facilities in Charlottesville, including State Farm, Northrop Grumman, the U.S. Department of Defense, GE and others.  Charlottesville is also becoming a center for innovative start-up businesses.  The University also actively helps spouses and partners of faculty members build their networks and pursue employment opportunities with a wide variety of area employers. 

The University of Virginia is an equal opportunity and affirmative action employer. Women, minorities, veterans, and persons with disabilities are encouraged to apply. In accordance with the Americans with Disabilities Act Amendments Act of 2008 (ADAAA) and the Rehabilitation Act of 1973, qualified individuals with disabilities are protected from discrimination and may be entitled to reasonable accommodations to assist in their pursuit of employment at the University. This includes assistance in completing the online job application as well as reasonable accommodations during the interview process. Please contact the UHR Service Center: 434.982.0123 orAskHR@virginia.edu to request assistance.

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