Learning Specialist Lead (Student Support Coordinator IV) (UPDATED)

Tucson, AZ
Dec 11, 2020
Employment Type
Full Time
Institution Type
Four-Year Institution
Posting Number:



COM Student Affairs

Department Website Link:



UAHS - Tucson


University of Arizona Health Sciences, Tucson, AZ 85724 USA

Position Highlights:

Please Note: The details in the Position Summary and Preferred Qualifications have been edited to reflect the ideal candidate. The University of Arizona College of Medicine Tucson delivers cutting-edge programs in medical education, highly innovative and collaborative research opportunities, as well as advanced patient care in an environment where inclusive excellence and diversity create a foundation for community responsive action. Founded on the campus of the University of Arizona in 1967 as the state’s first MD degree granting college and a resource for the people of Arizona, today the UArizona College of Medicine ranks among the top medical schools in the nation for research, teaching and primary care. This position is responsible for overseeing a team of learning specialists who assess, teach and remediate study/learning skills to students pursuing a medical degree.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work‐life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities:

Froman initial class of just 32 students, the UArizona College of Medicine todayhas graduated more than 4,000 physicians. College of Medicine students,faculty, staff, and alumni today continue more than 50 years of service inadvancing medical care, biomedical research and knowledge in Arizona — andaround the world.

This role requires a strong understanding of learning and studying skills, including learning theory, assessment remediation and statistical analysis of student results. Given changes to the national standardized exams (e.g. moving to Pass/Fail), this individual will need to learn new approaches and translate these to the team, house deans, faculty and Curricular Affairs.

This position also oversees the Prometric Testing Center, including the operations, team of staff, processes, test bookings, and security.

  • Ensure preparation, development and implementation of strategies, systems, processes, learning experiences and networks that support achievement of the academic and career outcomes for the overall student experience of MD year 1 & 2 students for Step 1 exam. This includes maintaining a working knowledge of the learning sciences literature, including remediation strategies both generally in higher education and specific to medical education, and liaises with other learning specialist leads nationally to ensure the best practice are implemented locally.
  • Direct a professional community of Learning Specialists, who are dedicated to student success in the MD program and with national standardized exams. This includes providing and leading learning specialists in evidence-based, individualized support for students with coursework assistance, exams, course remediation, and USMLE Steps 1 & 2.
  • Provide instruction that will occur in student appointments, in seminars, and workshops. Assess, innovate and implement strategies to improve student support services across the medical curriculum and monitor the academic progress of approximately 480 medical students in collaboration with other Learning Specialists.
  • Connect with all students, making themselves available for meetings with staff, students, house deans and faculty, and having the ability to build and maintain positive working relationships, within individual work groups and across departments.
  • Liaise with preclerkship block directors to support student success and assure Step 1 has integrated spaced learning in the core blocks and threads. Interact with individuals across the COM-T campus, including medical student mentors, faculty, and Assistant Dean as part of a system of support.
  • Liaise with 3rd party vendors as to select and purchase appropriate study/learning materials, and exams for Step 1.
  • Oversee the Prometric Testing Center, including ensuring it meets Prometric requirements for booking and operation, and is kept secure. This includes managing student data, preparation of operational reports and analyses to identify process, adverse trends, and recommendation for learning approaches.
  • Manage academic intervention and advising for a case load of professional students, including tracking academic progress; initiating student contact; interpreting assessment instruments, including but not limited to The Learning and Study Strategies Inventory (LASSI), Myers Briggs Type Indicator (MBTI) personality inventory, Error Analysis; and advising students on how to enhance learning and performance.
  • Assist students in successfully integrating into the institution's environment; thriving personally and academically. Empower students to achieve academic success and social adjustment through a variety of activities including academic coaching, student learning centers, academic preparation and success coursework, tutoring, life skills support, and other services.

Minimum Qualifications:

  • Bachelor's degree or equivalent advanced learning attained through professional level experience required.
  • Minimum of 8 years of relevant work experience is required.

Preferred Qualifications:

• Masters (PhD highly preferred) in higher education, science education, educational psychology, social work, student affairs, special education, basic sciences or related field.• 3-5 years’ experience with learning skill development, diagnostic and prescriptive advising.• Experience working in post-secondary education setting preferably with advance graduate and professional students.• Knowledge of MD student assessment and Step 1, learning issues and test-taking issues. • Knowledge of learning sciences/evidence-base in learning, studying and test taking.• Knowledge of learning analytics for student success.• Participation in local, regional and national groups on student success, including learning specialists at US medical schools.• Experience working within a medical school or highly matrix environment.• Technologically astute; excellent database and word processing skills.• Ability to work flexible hours to support all activities of the office.• Demonstrated ability to work with diverse population of students.• Demonstrated ability to work with gifted population and special education needs.



Full Time/Part Time:

Full Time

Number of Hours Worked per Week:


Job FTE:


Work Calendar:


Job Category:

Student Services

Benefits Eligible:

Yes - Full Benefits

Rate of Pay:


Compensation Type:

salary at 1.0 full-time equivalency (FTE)



Career Stream and Level:


Job Family:

Student Support

Job Function:

Student Services

Type of criminal background check required::

Name-based criminal background check (non-security sensitive)

Number of Vacancies:


Target Hire Date:

Expected End Date:

Contact Information for Candidates:

Richard Chavez | [email protected]

Open Date:


Open Until Filled:


Documents Needed to Apply:

Resume and Cover Letter

Special Instructions to Applicant:

Diversity Statement:

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

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