Director of Student Support Services

Job description

Wells College seeks qualified applicants for the Director of Student Support Services to provide leadership for the College’s new, five-year Student Support Services (TRIO) grant.  Student Support Services is a comprehensive academic and personal support program that aims to increase retention and graduation rates among students who are first-generation, low-income, or have a disability.  Reporting to the Dean of Students, the Director implements strategies that support student learning and success; recommends changes in policy and practice; advocates for individual students; oversees the selection of eligible students along with data collection for monitoring and tracking participant progress and program outcomes.  Responsible for preparing fiscal and technical reports and for effective project evaluation. 

Requires a Master’s degree in counseling, psychology, education or related field; minimum two years’ experience working with disadvantaged youths and the administration of TRIO-related educational programs serving low-income and first-generation students; excellent written/oral communication skills; experience with program evaluation, written reports; sensitivity to/understanding of multicultural needs and characteristics of the target population. 

Preferred candidates demonstrate ability to cultivate positive relationships with students; commitment to diversity and inclusivity; and effective leadership and management skills, including interpersonal, organizational, and analytical skills. Ability to coordinate programs with other college departments and to assess program effectiveness.  Effective verbal and written communication skills, computer skills, presentation and training skills.  Ability to work independently with little supervision.  Knowledge of budget preparation and management.  Experience with personnel supervision. 

Wells College is a small coeducational liberal arts college located in the village of Aurora, New York, which offers affordable, family-friendly living within a half hour's drive of Ithaca and within a 75-minute radius of Rochester, Syracuse and numerous other colleges and universities – an area rich in natural, educational and cultural resources. The current student body numbers about 400, 76% from NY State, and 32% identifying as students of color.

Wells College wishes to reinforce its commitment to increase faculty and staff diversity, recognizing that to provide a diverse learning environment is to prepare students for personal and professional success in an increasingly multicultural and global society.

Applications should be submitted online at and include a cover letter, resume, and the names and contact information of three references. All materials submitted should be in PDF. Review of applications will continue until the position is filled.  Inquiries can be made to: Charles Kenyon, Dean of Students, at 315-364-3311 or [email protected]




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Job No:
Posted: 12/4/2020
Application Due: 2/2/2021
Work Type: