Reporting to the Vice President for Enrollment Management, the Enrollment Data Analyst will have a dual focus on reporting and maintenance of administrative systems. The ideal candidate will have demonstrated aptitude for analytical work, be able to present data and findings to a variety of audiences, and have the technical skills necessary to successfully liaise with the information technology office on various projects.

Essential Duties and Responsibilities:

• Become knowledgeable in all aspects of the Ellucian Banner Recruitment & Admissions Student and Financial Aid modules and related 3rd party systems

• Provide system support with the implementation, maintenance and/or upgrade of various computer software systems

• Investigate and resolve data quality issues and escalate situations according to department processes.

• Develop a data collection, analysis and reporting plan to cover recruitment and admissions activities, enrollment forecasts, enrollment analysis, and effectiveness of various marketing efforts.

• Create and generate ongoing recruitment application, and enrollment reports to support admission activities, decision making and enrollment strategies.

• Participate in cross-functional projects that support Enrollment Management as needed.

• Produce or support the production of standard, custom, and dashboard reports utilizing data warehouse and transactional systems.

• Perform business requirements gathering and analysis, and clearly communicate findings and process improvement recs to various stakeholders

• Along with other technical leads within the division, fulfill data requests for mailing lists, donor rolls, demographic and giving analyses, and other requests

• Participate in thorough testing and validation efforts ensuring timely and accurate results in a team environment

• Using advanced analytical skills, provide comprehensive assessments to management that interpret patterns and trends, and determine overall data quality

Educations and/or Experience:

Bachelor’s degree is required with three (3) or more years of experience working with relational databases and demonstrated aptitude for data analysis or data management.

• Experience using student information systems; knowledge of Ellucian Banner SIS, specifically the student and finance modules strongly preferred.

• Experience with report writing tools.

• Strong aptitude for diagnosing end user problems, identifying and implementing solutions.

• Working knowledge of relational and dimensional database architectures.

• Experience working in higher education environment preferred.

• Experience with using a CRM (preferably Technolutions/Slate), ERP and/or CMS.

• Experience and/or understanding of simple programming (SQL, Visual Basic, Java) required.

• Excellent written and oral communication skills.

• Proficiency with the Microsoft Office product suite, including Excel and Access.

• Ability to prioritize and handle multiple deadlines and projects.

• Organized and able to follow through on projects with minimal supervision.

• Service orientation, commitment to excellence and professional growth.

• Flexible and team-oriented.