General Summary

At LSSC your success is our mission.
We value People. Our employees are empowered to take actions that positively impact our students and each other. We value Diversity. By embracing and celebrating our differences, we offer an inclusive and supportive work culture. We value Forward Thinking. By encouraging innovation and a collaboration, we foster a creative learning environment for students and staff. If you are looking for a place with ample opportunity to grow in your career, consider LSSC.

We invite candidates to apply for our Assistant Director of Student Accounts position. The Assistant Director of Student Accounts is responsible for maintaining all accounts receivable records and monitors student financial activity and serves as the primary liaison with students concerning all financial matters. The Assistant Director is the primary contact for all third-parties and internal departments regarding all revenue transactions.

Responsible for demonstrating LSSC’s values of learning, people, student success, forward thinking, commitment to excellence, accessibility, diversity, partnerships, and sound management practices.

Principal Duties & Responsibilities

1. Manage accounts receivable records and student financial activity, including, but not limited to, student account receivable billings, student refunds, and drop process for student non-payment. Process and reconcile all third party billing and payments such as: Bright Futures, Florida Pre-Paid, et al. Collaborate with Financial Aid team members on student matters when applicable.
2. Serve as the student liaison concerning all financial matters including but not limited to: payment arrangements, student billing, student refunds, etc. Assist students with financial aid and accounting issues pertaining to tuition payments and financial aid disbursements. Establish and monitor tuition installment plans on CashNet, by semester.
3. Manage all aspects of the Cashnet software including: Student payment portal, Student refunds, Tuition installment plans. Liaise with College departments to implement and train staff on EMarket services on CashNet (ex: Testing, Ticket Sales, ASAP Registration). Assist with setup of EMarket pages. Monitor all departmental deposits through CashNet4. Analyze and request Federal and State financial aid funds. Reconcile regularly with the Financial Aid department.5. Recommend updates to Rules and Procedures to ensure that Business Services is in compliance with State and Federal regulatory requirements. Prepare and distribute students federal tax information (1098T).6. Implement and test new software and processes as needed. Maintain web-site, LOIS and catalog with applicable fee payment deadlines and pertinent information. Serve as back up to maintaining all student accounts receivable tables within Banner, including tuition and fee assessment.7. Maintain and collect retiree benefit payments. Reconcile to payroll liability accounts.8. Serve as primary contact for support to Financial Aid Department. Participate on inter-department committees and work-groups to strategize on student success.9. Serve as back-up to Bank Reconciliation processes for the College and Foundation, to include preparing deposit spreadsheets and outstanding check listings.10. Supervise cashier activity to ensure all procedures are maintained.11. Submit unpaid account receivable balances to collection agency. Provide customer service regarding collection issues and resolving client discrepancies. Prepare yearly Allowance for Doubtful Accounts and Write-Off listings for Board submission and approval.12. Perform other duties as assigned.Qualifications

EDUCATION
Required: Bachelor's Degree in Accounting, Business Administration or equivalent field from an accredited institution.

EXPERIENCE
Required: Minimum of three (3) to five (5) years' experience in a business office setting working with the public.
Preferred: Prior experience in higher education billing, collections, accounts receivable, and financial aid environment. Knowledge of Ellucian Banner and Payment systems (i.e. TouchNet, CashNet). Evidence of ability to work independently to prioritize tasks, meet deadlines and manage multiple responsibilities.