Occupational Summary

Performs collection activities related to accounts receivable for grants and contracts. Assists with ensuring all activities related to accounts receivable collections are coordinated between Corporate AR, sponsors and other Duke entities. Communicates with sponsors to identify and resolve balances on outstanding receivables maximizing cash collections. Serves as a backup for all Accounts Receivable activity including processing of daily bank lockbox files and other sponsored research related payments.

Work Performed

Engage governmental and private sponsors to verify status of aged receivables and collect past due balances on grants in a professional and courteous manner while keeping and improving sponsor relationships.

Identify issues with attributing to sponsor delinquency and bring them to the attention of management.

Document sponsor interactions in SAP and code aged receivables using standard coding structure.

Communicate and coordinate with internal Duke contacts based on sponsors’ explanations for non-payment to develop collection strategies.

Investigate and resolve any irregularities or inquiries from departments or sponsors regarding outstanding amounts on sponsored research accounts.

Adhere to best practices for all collection activities.

Develop policies, procedures and associated measurement goals as directed.

Monitor collection activities to identify trends and provide recommendations to address and correct unfavorable trends.

Assist with SAP accounts receivable testing for system upgrades, changes and/or enhancements.

Adhere to, develop familiarity with, federal regulations and grant requirements for collection purposes to ensure compliance.

Review and analyze accounts receivable aging reports to prioritize collections activity.

Prepare and distribute correspondence related to collection activities to ensure accurate, timely, and complete information is communicated to the sponsors.

Process bank lockbox files with payment activity for sponsored research and monitor SAP reports to ensure bank payment files post correctly as needed.

Prepare journal entries associated with payment activity for other SAP accounts receivable activity that flows through the Accounts Receivable Office (e.g clinical trial payments, core services payments, etc.)

Review activity related to accounts receivable issues to identify and coordinate a resolution plan

Required Qualifications at this Level

Education/Training:

Work requires a Bachelor’s degree in Accounting, Finance, Economics, Business Administration or a related field. Excellent verbal and written communication is required.

Experience:

Work generally requires three (3) years’ experience in an accounting environment to become knowledgeable of accepted accounting and treasury practices, or a field directly related to specialized area of assignment.

OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Skills:

N/A

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Minimum Qualifications

Education

Work requires a bachelor's degree in Accounting, Economics or a related field.

Experience

Work generally requires three years of experience in managerial accounting to include one year as a Financial Analyst I or equivalent. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.