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STEPS Patient Services Coordinator

Employer
University of Kentucky
Location
Lexington, KY

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Job Title:

STEPS Patient Services Coordinator

Requisition Number:

TE05240

Department Name:

7H854:OPHTHALMOLOGY & VISUAL SCIENCE

Work Location:

Lexington, KY

Salary Range:

$15.26/hour

Type of Position:

Temporary

Position Time Status :

Full-Time

Physical Requirements:

Sitting 50%+, occasional standing and walking

Shift:

M-F 8am – 5pm

Job Summary:

Coordinates surgery schedule for Ophthalmology Faculty. Assures equipment, supplies and staff support are available. Maximizes usage of available OR time allocated to the department. Prepares written schedule for distribution. Monitors all major financial indicators and ensures meets all targets. Works with coding and billing office as well as KMSF on revenue processes. Schedule appointments within systems to allow for communication to all departments. Coordinate scheduling of ancillary testing. Verify insurance and pre certify coverage by third party carrier of patients for surgery. Document in patient chart. Coordinate pre-op and post-operative appointments for patients with surgeon’s clinic schedule in a timely manner. Assure medical clearance are received. Adhere to established UK procedures and policies. All assignments checked for errors; always checks to see that all details in each step of a procedure have been completed; consistently complete all assigned tasks within a given time frame; maintain availability/accessibility throughout the work period; consistently completes tasks with maximum efficiency and quality; responsible for monitoring equipment and initiating repair calls; handle stress in a professional manner. Professional point of contact for all aspects of operations. Liaison to all other clinical areas when referrals and/or consults are needed and there is an issue/problem. Consistently looks for ways to improve operations and customer service. Maintains customer satisfaction as a priority and focus.

Skills / Knowledge / Abilities:

Judgment, attention to detail, initiative, Customer Service, negotiation, diplomacy, professionalism, organization, planning

Does this position have supervisory responsibilities? :

No

Deadline to Apply:

12/09/2020

University Community of Inclusion:

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Organization

Fast Facts

Location: Lexington, Ky.
Founded: 1865
Endowment: $1.1 billion
Budget: $3.5 billion
Research Grants and Contracts Awarded: $316.5 million
Library Holdings: 4.3 million volumes
Enrollment: 30,76
President: Dr. Eli Capilouto
Provost: Dr. David W. Blackwell
Executive Vice President for Finance and Administration: Dr. Eric Monday
Executive Vice President for Research: Dr. Lisa A. Cassis
Executive Vice President for Health Affairs: Dr. Mark F. Newman

About the University

Adjacent to downtown Lexington, UK is nestled in the scenic heart of the beautiful Bluegrass Region of Kentucky. UK's campus covers more than 814 acres, with more than 30,700 students and 13,500 full-time employees, including nearly 2,400 full-time faculty and librarians.

Mission

The University of Kentucky is a public, land grant university dedicated to improving people's lives through excellence in education, research and creative work, service, and health care. As Kentucky's flagship institution, the University plays a critical leadership role by promoting diversity, inclusion, economic development, and human well-being.

Our Guiding Principles

The University is driven by the promise it has made to Kentucky, one that honors its land-grant mission and a heritage honed through 150 years of service to the Commonwealth of Kentucky. Six principles guide our efforts. They are: creating a vibrant undergraduate learning community, advancing a high-quality graduate and professional education portfolio, cultivating a robust research environment, developing a strong and sustainable UK infrastructure, fostering a positive work environment for faculty and staff, and ensuring a meaningful impact on the Commonwealth and the community.

Employment/Benefits

As Central Kentucky's largest employer, the University of Kentucky supports the recruitment and retention of unparalleled talent - individuals who inspire learning, teaching, service and healing through innovation in work solutions, initiatives, policies and programs. Impressive benefits at the University include an excellent retirement package, with an employer match that doubles the employee's contribution, a dynamic work-life program to assist employees in balancing their work with their personal lives, a wellness program to protect, maintain and promote the health of employees, and a strategic plan that nurtures diversity of thought, culture, gender and ethnicity. For more information regarding benefits, visit http://www.uky.edu/hr/benefits.

Research

In fiscal year 2016, the University of Kentucky was awarded $316.5 million in external grants and contracts. UK is one of only eight universities across the country with the full range of undergraduate, graduate, professional and medical programs on one contiguous campus, leading to groundbreaking discoveries and unique cross-disciplinary research and scholarship. Moreover, UK is currently one of only 22 public institutions with a trifecta of federal designations of excellence in research: for aging, in cancer and in translational science. A new $265 million research facility, due to open in 2018, will bring together clinicians, scientists and scholars from across UK’s campus to reduce health gaps in Kentucky. These health gaps include cancer, cardiovascular disease & stroke, diabetes & obesity, substance abuse, and neuroscience & aging.

Research at UK is a dynamic enterprise encompassing both traditional scholarship and emerging technologies. UK is one of eight universities in the U.S. that has well-established programs in agriculture, engineering, medicine and pharmacy on a single campus, leading to groundbreaking discoveries and unique interdisciplinary collaboration.

In 2013, the UK Markey Cancer Center announced its designation as a National Cancer Center by the National Cancer Institute. This designation places UK among an elite group of 22 research universities that can boast the "Triple Crown" of federal research awards: NCI designation, the Clinical Translational Sciences Award, and a federally supported Alzheimer's Disease Center.

UK HealthCare

UK HealthCare has strategically developed an incredible capacity to serve the Commonwealth through its state-of-the-art patient care pavilion and emergency rooms, advanced biomedical and biological research, and a network of affiliate health care agencies throughout Kentucky. Passion for people and a vision for the "medical campus of the future" have inspired leading physicians and researchers from across the United States to join UK. Their research agenda is balanced with outreach to affiliated and partner hospitals, so Kentucky families can receive high-quality health care at home and travel to Lexington for only the most advanced, complex medical care and procedures.

Living in the Bluegrass

Ranked as one of the nation's best places to live and work, Lexington offers many diverse educational, cultural and commercial opportunities. With a population of more than 314,000 people, Lexington supports cultural attractions such as opera, ballet, theater and musical events. Surrounded by rolling hills and horse farms, the Bluegrass Region is known for its natural beauty. For more information: http://www.uky.edu/hr/employment/working-uk/life-in-lexington.

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