Organizational Change Manager
- Employer
- University of Colorado System Administration
- Location
- Denver, CO
View more
- Jobs Outside Higher Education
- Government Agencies
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
The Organizational Change Manager is responsible for ensuring that projects (change initiatives) meet objectives by increasing adoption of projects among stakeholder constituencies through the use of new/improved technology tools, business processes, and organizational structures. This role focuses on the people-side of change with a primary emphasis on creating and implementing change management strategies and plans. The Organizational Change Manager works closely with departmental and campus leadership, governance structures, system-wide stakeholders, and organizations to understand the environment and needs associated with change plans and impending work updates. This role actively creates and implements plans for formalized change management initiatives, as well as informal relationship building with peers across the University of Colorado (CU) throughout the lifecycle of one or more projects within the Office of Central Advancement and partner organizations. This position focuses particularly on the strategy and implementation of collaborative change management efforts related to the Next Generation (NextGen) project in which communications, outreach, and training of teams will be key to this position. The Organizational Change Manager exercises independent discretion and decision-making in determining how to meet goals for this project as set forth by the Director of Technical Architecture. This position reports to the Director of Technical Architecture and is exempt from the State Classified Staff system. The main project for this position is slated to conclude August 2022, and this position may or may not continue past that date.Duties and Responsibilities
Duties and responsibilities of the position include, but are not limited to:
- Creates and applies a structured change management methodology and leads related activities including, but not limited to, the following activities:
- Assesses impacts of proposed changes
- Completes change management assessments
- Creates change management strategies
- Consults and coaches project teams on planned changes and how to manage those changes
- Creates actionable deliverables for communications, training, sponsorship, and stakeholder management
- Engages and supports senior leaders in their role as sponsors of change by increasing leadership buy-in through information findings and change management knowledge
- Coaches managers and supervisors on how to manage change and act as sponsors of change
- Integrates change management activities and tasks into project plans
- Evaluates and ensures the impacted community is ready for change
- Defines and measures success metrics to ensure change is embraced and adopted
- Tracks and reports issues through the course of a change
- Medical: Multiple plan options
- Dental: Multiple plan options
- Additional Insurance: Disability, Life, Vision and Wellness
- Retirement 401(a) Plan: Employer contributes 10% of your gross pay
- Paid Time Off: Accruals over the year
- Vacation Days: 22
- Sick Days: 15
- Holiday Days: 10
- Tuition Benefit: System employees have the benefit on all campuses
- ECO Pass: RTD Bus and light rail service
- Additional Perks & Programs: Click here to access a few more Perks and Programs
To be successful in this position, candidates will need the following:
- Knowledge of Organizational Change Management processes and best practices
- Knowledge of project management processes and lifecycles, including familiarity with the Project Management Institute’s Project Management Body of Knowledge (PMBOK)
- Knowledge of Agile processes
- Presentation skills, including the ability to articulate messages to a variety of audiences
- Organizational skills, including the ability to set and meet goals and deadlines, manage appointments and time commitments, create schedules, coordinate and facilitate meetings, and make decisions
- Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others
- Customer service skills, including the ability to actively listen, address customer needs, defuse tense situations, and maintain an open, flexible, and friendly demeanor
- Analytical and problem-solving skills, including the ability to examine and summarize data and trends in order to resolve issues and produce results
- Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly
- Computer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systems
- Ability to work in ambiguous situations and be resilient with a propensity to persevere
- Ability to translate and explain technical concepts and vocabulary in common terms to non-technical audiences
- Ability to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired results
- Ability to navigate a complex political environment
- Ability to work with people of varying skills and knowledge
- Ability to engage with senior management and gather their feedback
QualificationsMinimum Requirements
- Bachelor’s degree from an accredited institution of higher education, or equivalent professional experience (professional experience may be substituted for the educational requirement on a year-for-year basis)
- Three (3) years’ experience in an organizational change management role, which must include:
- Project management experience
- Experience developing communication strategies for change initiatives
- Five (5) years’ experience in an organizational change management role, as indicated above
- Prior experience working with or in government or an institution of higher education
- Consulting experience on large-scale, transformational projects
- Formal certification in industry-standard change management methodologies (e.g. Prosci, Kotter, Association of Change Management Professional’s Standard for Change Management, etc.)
Job Category: Information Technology
Primary Location: Denver
Schedule: Full-time
Posting Date: Nov 24, 2020
Unposting Date: Dec 1, 2020, 10:59:00 PM
Organization
The University of Colorado is the third largest employer in the state of Colorado and plays a profound role in the lives of individuals, businesses and communities throughout the state, across the country and around the world. Nearly 500,000 alumni lead the way in business, science, the arts, health care and their communities, and they’re joined by some 15,000 more each year.
Founded in 1876, the University of Colorado now includes four campuses: CU Boulder, CU Denver, CU Colorado Springs and the University of Colorado Anschutz Medical Campus. The University of Colorado is recognized as a national leader in teaching and research excellence, with campuses offering more than 300 unique degree programs.
University of Colorado campuses are consistently ranked nationally and regionally by U.S. News & World Report’s annual Best Colleges Rankings. A total of 14,479 degrees in were awarded in 2015-16 and the total enrollment among CU’s four campuses during the fall 2016 semester was 63,202.
In FY 2015-16, CU garnered $924 million in sponsored research awards, which support research related capital improvements, scientific equipment and salaries for research and support staff. In the past year alone, CU Technology Transfer registered 275 invention disclosures, 112 new patent filings and 193 follow-on filings. Five new companies were formed based on CU technology.
Our outstanding staff and faculty make us who we are. Notable honors and awards received include:
- Five Nobel Laureates
- One Pulitzer Prize recipient
- Nine MacArthur fellows
- Twenty-four recipients of the Hazel Barnes Prize
- Two Carnegie Foundation Professor of the Year honorees
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