Assistant Director of Admissions
Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
ADMISSIONS OFFICER II
Working title: Assistant Director of Admissions
NSOE Central Admin
The Nicholas School of the Environment (NSOE)'s Student Services Office consists of residential Master of Environmental Management (MEM) and Master of Forestry (MF) degree programs, a distance learning MEM program (DEL-MEM) for mid-career professionals, executive education short courses, and the Career & Professional Development Center. This department supports all day-to-day operations for approximately 350 students and periodic cohorts of visiting non- matriculated students participating in executive education courses.
As part of the enrollment services team, this position will manage a variety of duties with a primary focus in the recruitment of professional master’s degree student applicants for admission to Duke University through the development and execution of key admissions responsibilities.
This position must handle multiple tasks, work simultaneously with other departments, interact comfortably with students, faculty, and administrators, and work successfully as part of the Student Services team. This position must have strong interpersonal, computer, analytical, and time management skills.
This is a full time, exempt position, and requires a Monday through Friday work schedule on Duke’s Durham, NC campus. Hours are expected to vary during peak travel and recruiting and admissions season (evening, some weekend). Must be able to work occasional early morning, evening, and weekend hours in support of NSOE activities. Must be willing to drive rented vans and/or personal vehicle to transport students and instructors. Travel is expected primarily during recruitment season.
Manage and implement recruitment and admissions process for MEM, MF and DEL-MEM professional masters programs. Manage, coordinate and actively participate in recruiting events.
Support development of recruiting materials and communications. Extensive (mostly seasonal) travel is required. Visit secondary schools and other educational institutions and professional conferences, based on review of historical and market data. Represent Duke University to local, state and national admissions and related organizations. Utilize technology to host virtual recruiting events. Research and provide suggestions for new, creative, and effective recruiting strategies and opportunities. Maintain awareness of peer institution recruiting events, strategies, and timelines.
Assist in the development of annual admissions strategy and schedule. Coordinate with fellow enrollment services team members to implement annual admissions plan. Maintain awareness of peer institution recruiting events, strategies, and timelines. Maintain key admissions data and metrics.
Assist in analyzing recruiting and admissions data to support future decisions; communicate key findings to senior leadership and key faculty. Work closely with the Student Information and Services System (SISS) office to ensure successful launch and implementation of the online application system. Utilize Slate and PeopleSoft technologies to their fullest capacity in order to provide appropriate solutions, customizations and enhance the user online experience for prospective students and applicants. Work
closely with the higher education analyst for querying and data needs to support recruitment and admissions functions.
Prepare admissions rubric and strategic plans. Collaborate with faculty and senior leadership in development of admissions plans and applicant evaluation. Support the implementation of admissions interviews, as appropriate. Train the enrollment services team, as well as other Student Services staff team members, on application review, implementation of admissions rubric and admissions decisions.
Analyze qualifications of prospective students utilizing established University admissions standards, guidelines and criteria, reviewing unusual circumstances with supervisor as appropriate. Correspond with prospective students, applicants, University alumni, guidance counselors and others seeking information on admissions standards, academic and non-academic programs and student activities.
Provide admissions decision recommendations and maintain applicant and admissions decision data.
Participate in the creation of a marketing and communications plan - in collaboration with the Marketing & Communications team - segmented by undergraduate institution, location, and by other important data points such as level of engagement, major, etc.
Ensure website content is current, effective and accurate. Support utilization of social media to communicate key recruiting and admissions information to prospective applicants and admitted students.
Support the School’s and University’s diversity, inclusion, and equity initiatives.
Support Student Services events including master’s project symposia, orientation, graduation, etc. Actively engage in team meetings, retreats.
Perform other related duties incidental to the work described herein.
· Experience and a commitment to student-centered, data-driven decision making and the ability to draw on collaborative relationships in building a successful base for university enrollment.
· Work requires proficiency in Microsoft Word, Excel, PowerPoint and Outlook. Must be proficient with technology and online web-conferencing tools. Must have intermediate to advanced proficiency in the use of Excel spreadsheets and spreadsheet functions, such as Pivot Tables, to summarize and analyze data.
· Enrollment services experience for professional/graduate programs is a plus. Demonstrated success recruiting underrepresented groups in STEM-related fields is a plus.
· Must exhibit clear and effective verbal and written communications skills.
· Experience working with faculty is a plus.
· Experience with management of admissions and applications tools, such as Slate, is preferred. Familiarity with PeopleSoft is a plus. Must be proficient with technology.
· The ideal candidate will bring creativity and initiative to this position. Strong organizational skills with attention to detail and follow-through, ability to produce quality work in a timely fashion, and manage multiple projects simultaneously are critical.
· Must be able to exercise independent judgment and maintain confidentiality, often in difficult and sensitive situations.
· Interest and/or knowledge in the environment field and/or the environment are a plus.
· Requires flexible hours to support peak periods of admissions season. Must be willing to travel. Occasional heavy lifting required.
Required Minimum Qualifications
Work generally requires a knowledge and understanding of college experience and student life obtained through the attainment of a bachelor's degree.
Two years of experience as an Admissions Officer or the equivalent at a OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE comparable college or university.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.