ADMINISTRATIVE SPECIALIST
- Employer
- Duke University
- Location
- ADMINISTRATIVE SUPPORT
View more
- Administrative Jobs
- Institutional & Business Affairs, Clerical & Administrative Support
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
PRMO:, established in 2001, Patient Revenue Management Organization (PRMO) is a fully integrated, centralized revenue cycle organization supporting all of Duke Health, including Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, the Private Diagnostic Clinic, and Duke PrimaryCare. The PRMO focuses on streamlining the revenue cycle through enhanced management of scheduling, registration, coding, HIM operations, billing, collections, cash management, and customer service. The Mission of the PRMO is delivering quality service by enhancing the patient experience, providing financial security, and preserving Duke’s reputation and mission of advancing health together. Our Vision is to be recognized as a world class innovative revenue cycle organization that values our people, patients and performance.
The Administrative Specialist, PRMO, assists SeniorLeadership and directors by providing high level administrative support and routine lyapplying administrative, operational and financial knowledge to indepe ndentlywork on complex administrative assignments.
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Senior Leade rship Administrative Support:
AnticipatesSenior Leadership and director needs an d proactively bring together theappropriate individuals and appropriate resources to support the leader.
- Prioritize and resolve inquiries (phone, e-mail, in-p erson).
- Respond to requests for information and provide a ssistance as appropriate.
- Determine and provide administrative services for conferences, meetings, seminars or other related acti vity where the leadership is in charge of event.
Actsas a liaison between the department and ext ernal leaders/groups.
Interpretsdepartmenta l policies and procedures and make decisions on specific operating issue sbased on knowledge of the organization and departmental guidelines.
Issuesinstructions in the name o f the senior leader and/or director in accordancewith departmental prece dents and policies.
Preparemin utes and agendas for key PRMO meetings as assigned.
- Develop advanced presentation materials as assigned.
Draftinternal a nd external communication on behalf of the leader based on knowledgeof P RMO operations and research.
Special Projects: span>
Coreduties include:
- Determine and pr ovide administrative services for conferences, meetings, seminars or other related activity where the leadership is in charge of eve nt.
Collaborate wi thexternal vendors, entities and internal support services to assemble a ndarrange for necessary items.
- Plan, execute, track and manage assigned event projects.Assignments may include preparation of pro ject plans, oversight of event/project milestones and tracking of budget.
- Specific projects are assigned to each ad ministrative specialist based on needs ofthe departments receiving support services.Examples include:an nual Health Fair, annual Flu Clinic, planned educational training f or groups requiring certification, etc.
- Administrative Duties:
- Schedule and maintain a challenging calendar of appointments and meetings for each assigned leader. < li>Schedule travel itineraries,and coordinate related arrang ements for senior leadership and/or director, and other departmenta l members.
- Responsible for payroll funct ions as assigned to include timekeeping for biweekly and/or monthly staff.
- Assist in orientation of all new hires to the department including paperwork, badge activation, orientatio n booklet, and other onboarding activities.
- Order office supplies for department.
- Coordinate and complete special projects independently or in cooperation with other groups as assig ned.
Serveas primary liaison for department on all facility related issues.
Planand assist with departmental space planning, departmental relocat ions, andother facility needs.
Organization
History
Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.
As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.
Duke maintains a historic affiliation with the United Methodist Church.
Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.
Mission Statement
"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'
“To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.
“By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”
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