Community Outreach Professional I

Tucson, AZ
Nov 30, 2020
Employment Type
Full Time
Institution Type
Four-Year Institution
Posting Number:



SW Institute for Rsch on Women

Department Website Link:


Main Campus


Tucson, AZ USA

Position Highlights:

The Southwest Institute for Research on Women (SIROW) was founded in 1979 as a regional research and resource institute. SIROW’s region includes Arizona, Colorado, Nevada, New Mexico, Texas, Utah, Wyoming, and northwestern Mexico. SIROW’s mission is to develop, conduct, and disseminate collaborative outreach, education, intervention, and research projects of importance to diverse groups. Faculty, staff, and students work locally, nationally, and internationally with numerous University of Arizona colleges and departments, other institutions of higher education, K-12 schools, Native American tribes, governmental agencies and community-based organizations. SIROW’s projects focus on health and wellness, legal issues, education, employment, women’s history, and the arts. The primary purpose of this position is to conduct navigation services and work with assigned youth and/or youth-headed families to assess their identified needs and provide referrals, education, assistance, and advocacy in those areas. In addition, this position will manage YHDP Youth Outreach Workers. This position will work closely with the community’s Coordinated Entry System to identify youth and help them quickly and efficiently obtain housing-readiness and appropriate documentation. YHDP provides housing, navigation, diversion, case management, advocacy, and employment/educational assistance to youth aged 12-24 experiencing homelessness or other unsafe living situations.

As a cost-saving measure related to the impact ofCOVID-19, Furlough and Furlough-Based Salary Programs have been approved by theArizona Board of Regents. All new hires subject to the programs will benotified in accordance with adopted Furlough and Furlough-Based Salary Programsguidelines and will be required to comply with all measures. To learn moreabout the programs and whether this position is affected, please

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

TheUniversity of Arizona has been recognized for our innovative work-lifeprograms. For more information about working at the University of Arizona andrelocations services, please visit

Duties & Responsibilities:

All positions are expected to meet the agency standards for attendance and punctuality, positive interactions with others, effective work habits, knowledge and skills, judgment, and ethics.

The specific expectations and essential duties of this position include:

  • Effectively conducts outreach and navigation to runaway, homeless, and street dependent youth and engages these youth into program services
  • Provide Management of YHDP Youth Outreach Workers
  • Conducting outreach outdoors on foot downtown, in desert areas, on the streets, and other areas that homeless youth congregate throughout the year
  • Collaborates effectively with the local homeless services continuum of care, coordinated entry system and homeless services providers
  • Provides assessment, crisis intervention,individual, family, and group services to children, youth, and families.
  • Connects client(s) with housing and shelter resources and obtains necessary paperwork and documentation
  • Identifies needs with client(s) and completes individualized goal plan
  • Provides effective crisis management
  • Is available to clients at all hours required by program or contracts
  • Effectively links clients with appropriate community resources and advocate for client needs
  • Tracking outcome measures of program effectiveness
  • Identifying ways to improve project to meet outcome measures
  • Participates in actively soliciting feedback from program participants through distributing satisfaction surveys or other approved means
  • Plans for client discharge/termination in coordination with client(s) and other providers
  • Effectively presents program curricula for classes or groups
  • Must have the physical and sensory capabilities to locate and provide services to clients
  • Since position requires assisting clients in furnishing their living quarters, occasional lifting or moving furniture may be requested, but no specific physical capabilities or lifting requirements are required.
  • Other duties as assigned

Knowledge, Skills, and Abilities:

  • Computer and technological skills necessary to complete program paperwork, keep accurate and timely case records, enter, and retrieve client information on a database, use agency email, and locate information on internet.
  • Ability to feel comfortable and safe providing outreach services outdoors to transient population
  • Knowledge in Microsoft Office (Word, Outlook, Excel, Power Point, etc.)
  • Ability to work with diverse populations
  • Ability to maintain appropriate professional boundaries in working with others and in handling confidential information in various locations.

Scheduling flexibility:

  • Position requires regular weekday afternoon and evening hours, as well as weekends, so that services can be provided at times and locations most convenient to clients.
  • Some flexibility in scheduling is available to meet employee needs, as long as client and program needs are still being adequately addressed.

Minimum Qualifications:

  • Bachelor's degree in related field or equivalent advanced learning attained through experience required.
  • Up to 1 year of relevant work experience may be required.
  • Ability to drive according to the University Fleet Safety Policy.

Preferred Qualifications:

  • Management experience preferred.
  • Eligible to receive and maintain state fingerprint clearance



Full Time/Part Time:

Full Time

Number of Hours Worked per Week:


Job FTE:


Work Calendar:


Job Category:

Outreach and Community Engagement

Benefits Eligible:

Yes - Full Benefits

Rate of Pay:

$16.10 - $17.00

Compensation Type:

hourly rate



Career Stream and Level:


Job Family:

Cmty Outreach

Job Function:

Outreach & Community Engage

Type of criminal background check required::

Fingerprint criminal background check (security sensitive due to title or department)

Number of Vacancies:


Target Hire Date:


Expected End Date:

Contact Information for Candidates:

Terry Mullin [email protected]

Open Date:


Open Until Filled:


Documents Needed to Apply:

Resume and Cover Letter

Special Instructions to Applicant:

Diversity Statement:

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

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