ITS Helpdesk Support - Extra Help
- Employer
- Governors State University
- Location
- University Park, IL
View more
- Administrative Jobs
- Institutional & Business Affairs, Clerical & Administrative Support
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Civil Service -Extra Help
Classification Title:ITS Helpdesk Support - Extra Help
Position's Functional Title:ITS Helpdesk Support - Extra Help
Position Summary:The primary focus of the Support Service Assistant is to help with the Information Technology Services (ITS) department’s Covid requirements. Duties will include the cleaning of technology, basic Service Desk duties and tasks. Provide ITS management with updates and reports via various technologies.
Essential Responsibilities
60% Cleaning technology in classrooms and labs to comply with Covid requirements.
30% Assisting the Service Desk team with day to day duties and tasks.
10% Other duties as assigned of which include, but not limited to, participating in the administration of various applications.
Other Responsibilities
• Demonstrates knowledge and good judgment
• Completes miscellaneous clerical functions, research, reports, and memos as requested
• Assists with questions and problems courteously and promptly Competencies
• Reporting functions are completed accurately and timely
• Maintain effective working relations with Company personnel.
• Ensure GSU’s professional reputation is maintained
Minimum qualifications are a High School Diploma, a basic understanding of computers and the ability to follow directions.
Posting Date:11/25/2020
Open Until Filled:Yes
Posting Number:CS0473P
Type of Search:External
Quicklink for Posting:http://employment.govst.edu/postings/5585
Special Instructions to Applicants:This is a temporary assignment which will end when funding or hours is exhausted. Employees in this position performs a variety of duties as assigned by their supervisor and outlined above. Pay rate is $15 per hour
Organization
Working at Governors State University
Success by Degrees
GSU is an “island of excellence,” according to Dr. Martha J. Kanter, Under Secretary of the United States Department of Education. With bold, new initiatives, 23 bachelor’s, 27 master’s, and five doctoral degree programs, GSU excels at providing the quality education that is essential for success in today’s world.
Success by Opportunity
GSU’s exemplary efforts bring unequalled education opportunities to the region’s diverse population. The university is remarkably inclusive and serves students from a wide range of socio-economic and cultural backgrounds. The student body, like the faculty and staff, reflect a rich blend of ideas, perspectives, talents, and life experiences.
Success by Innovation
GSU, expanding on its commitment to excellence and reflecting the best research on student success, will become a full-service university with the admission of its inaugural freshman class in 2014. The groundbreaking Dual Degree Program encourages community college students to complete both an associate and bachelor’s degree at an affordable tuition rate and with comprehensive academic advising.
Success by Commitment
GSU is committed to serving as the region’s public square and making the community stronger through programs and partnerships in education, healthcare, government, and business. The Center for Performing Arts and Nathan Manilow Sculpture Park integrate arts and education. The university is also fully committed to sustainability through its alternative energy and conservation efforts.
Success by Excellence
GSU, the only public university in the Chicago Southland region, is a national model in providing education pathways that lead its graduates to lives rich in purpose, commitment, and contribution.
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