Financial Aid Advisor

Job description

The Enrollment Division at the University of Denver works to attract and enroll an optimal mix of qualified students that will enrich the composition of our learning community. The division, which consists of Undergraduate Admission, International Student Admission and Financial Aid, seeks to enroll students who will become leaders, scholars, artists, entrepreneurs, and public servants uniquely qualified to live in and shape a global society.

Our vision is to serve with exceptional quality as we assist students making the transition to the University and ensuring their persistence to graduation. In our daily work, the enrollment team is guided by these values: excellence, innovation, engagement, integrity, inclusiveness, fair and consistent decision making, responsiveness, fiscal responsibility, open communication, collaboration, and professional development. Our enrollment goals, recruitment strategies and the admission and financial aid processes are designed to enroll a diverse, ethical and intellectually vibrant student body that can be successful at the University of Denver and go on to lead lives of meaning and purpose.

This position will work remote until deemed safe to return to campus.

Position Summary

The Financial Aid Advisor develops a thorough knowledge of federal, state, and institutional financial aid topics to counsel students and parents about receiving financial aid at DU. The Financial Aid Advisor provides professional advising service. When requested the Financial Aid Advisor evaluates and assesses documented changes in financial circumstances that occur in a students family during the course of an academic year and exercises professional judgment in making adjustments to data elements in the formula that determines ability to pay. The Financial Aid Advisor is instrumental in the development of financial aid programs, including event planning, and will contribute to office policy and procedures associated with programs in which they are involved.

Essential Functions

  • The Financial Aid Advisor works with prospective students and their families, continuing students, and members of the DU community in a personalized way on the financial aid application process, eligibility, need analysis, awards, disbursement, federal/state institutional policy, and the rights and responsibilities of receiving financial aid.
  • Requires a thorough knowledge of financial aid topics including: cost of attendance, federal and institutional need analysis, award package, types of aid offered, how to apply for outside scholarships, receiving outside resources, payment options, financing options, selecting a lender, completing loan applications, loan certification, billing, disbursement dates, reapplying for aid, withdrawal, stop-out, re-admit, timelines/deadlines, financial aid policy and procedures, and the responsibilities of receiving financial aid.

Continuous Professional Development:

  • The Financial Aid Advisor must actively keep up to date on state and federal regulations and internal policies and procedures in order to ensure accurate and efficient interpretation of information and to ensure program compliance.
  • Some weeknight/weekend and holiday work is required. The Advisor will travel to present and/or attend financial aid workshops and conferences.

Knowledge, Skills, and Abilities

  • General knowledge of financial aid processes, guidelines, and procedures.
  • Demonstrated strong skills in conflict resolution, verbal and written communication, time management, and human relations.
  • Ability to review and process a high volume of financial aid files.
  • The position requires proficiency with standard MS Office software applications.
  • General knowledge with SCT Banner or similar financial aid software.

Required Qualifications

  • Bachelor's degree

Preferred Qualifications

  • Experience with CSS Profile, expertise in federal and institutional need analysis, the ability to interpret and analyze income and assets, and knowledge of professional judgment techniques.
  • Ability to resolve data integrity issues in and discrepancies within Banner.
  • Ability to provide fun and energetic presentations.
  • Bilingual English/Spanish skills.

Work Schedule
Monday - Friday, 8:00 a.m. - 4:30 p.m.

Application Deadline
For best consideration, please submit your application materials by 4:00 p.m. (MST) on Tuesday, December 8th, 2020.

Special Instructions
Candidates must apply online through to be considered. Only applications submitted online will be accepted.

Salary Range:
Salary will be determined by the qualifications of the selected candidate balanced with departmental budget availability, internal salary equity considerations, and available market information.

Please include the following documents with your application:
1. Resume
2. Cover Letter

The University of Denver is committed to enhancing the diversity of its faculty and staff. We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity, disability, military/ veteran status or any other status protected by law.

All offers of employment are based upon satisfactory completion of a criminal history background check.




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Job No: 493331
Posted: 11/24/2020
Application Due: 12/8/2020
Work Type: Full Time
Salary: Negotiable