Welcome Center Coordinator

Location
Conway, SC
Posted
Nov 20, 2020
Institution Type
Four-Year Institution
Classification Title:

Program Assistant

Classification Code:

AH30

Pay Band:

4

Internal Title:

Welcome Center Coordinator

Department:

Admissions & Merit Awards

Position Type:

PCLS - Slotted Classified

Full or Part Time:

Full-Time

Basis:

12 mo.

Hours per week:

37.5 hours per week

Normal work days:

Monday, Tuesday, Wednesday, Thursday, Friday

Normal work hours:

8:30 am - 5:00 pm

Does this position require driving?:

Yes

Does this position require a credit check?:

No

Job Details:

Welcome Center Coordinator

The Office of Admissions and Merit Awards at Coastal Carolina University seeks a dynamic individual to fill the Welcome Center Coordinator (Program Assistant) position.

Responsibilities include but are not limited to: maintain the daily operation of the University Welcome Center; provide timely and accurate information in-person, via electronic communication, and on the phone to prospective students, parents, visitors, and other campus visitors; oversee the processing of all campus visit reservations and confirmations within the Customer Relationship Management (CRM) system for daily campus tours and recruitment and enrollment events. Desirable candidate must be a self-starter with the ability to prioritize tasks, meet deadlines, and work independently.

Qualifications: A high school diploma or equivalent (GED) and relevant program experience is required. A Bachelor’s degree may be substituted for the required program experience. Prior experience in university welcome center or visitor relations program at a college or university is preferred. Preferred experience working with a CRM system, specifically with campus events is preferred. General knowledge of Microsoft Office Word and Excel is required. Must possess excellent oral and written communication skills. Evening and weekend work is a requirement of the position.

Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, just nine miles from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 10,000 students from 47 states and 61 nations. The University is accredited by the Southern Association of Colleges and Schools to award the baccalaureate and selective master’s degrees of national and/or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in educational leadership, and Ph.D. degrees in Marine Science and Education.

Coastal Carolina University is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from historically underrepresented groups to apply.

Interested applicants may apply online at http://jobs.coastal.edu or online in the Office of Human Resources and Equal Opportunity at Coastal Carolina University, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m. Candidates should submit a cover letter, resume, name and contact information for at least three professional references. Review of applications will begin immediately and continue until the position is filled.

Coastal Carolina University is an EO/AA employer.

Program Assistant (AH30/143169), full-time position with benefits. SC State pay band: 04. Primary work hours are 8:30 a.m. to 5:00 p.m. Must be flexible to meet special scheduling needs of the University.

http://jobs.coastal.edu/postings/10934

FTE-S00329P

Required Qualifications:

A high school diploma and relevant program experience. A bachelor’s degree many be substituted for the required program experience.

Preferred Qualifications:

Prior experience in university welcome center or visitor relations program at a college or university is preferred. Preferred experience working with a CRM system, specifically with campus events.

Knowledge, Skills & Abilities:

Ability to operate an integrated student information system, general knowledge of Word and Excel software, and the ability to listen to customer concerns and direct individuals to appropriate offices. Must possess excellent customer service skills, including excellent oral and written communication skills, problem solving abilities, and organizational skills. Must be able to deal with confidential information in a professional manner. Ability to perform detailed work and handle students’ confidential matters. Must be a team player and able to multi-task. Must be able to deal effectively with the public in handling inquires and communicating information. Must exhibit good counseling techniques when presenting information about policies and procedures. Sensitivity to the needs of all prospective students and the ability to communicate effectively with students, parents, and counselors.

Additional comments regarding this position:

This position functions in a professional capacity and requires the use of sound judgement when making referrals and assisting customers. Must be a self-starter with the ability to prioritize tasks and meet deadlines. Evening and weekend work is a requirement of the position.

Posting Number:

FTE-S00329P

Number of Vacancies:

1

Desired Start Date:

01/04/2021

Job Open Date:

11/19/2020

Open Until Filled:

Yes

Quicklink for Posting:

http://jobs.coastal.edu/postings/10934

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