Financial Services Associate- Auditor

Job description

Posting Number:


Working Title:

Financial Services Associate- Auditor


Vet Med VTH Patient Financial Services

About the University of Georgia:

The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state’s oldest, most comprehensive, and most diversified institution of higher education ( UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,600 full-time staff. The University’s enrollment exceeds 36,000 students including over 27,500 undergraduates and over 8,500 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

About the College/Unit/Department:

The University of Georgia College of Veterinary Medicine, founded in 1946, is dedicated to training future veterinarians, providing services to animal owners and veterinarians, and conducting investigations to improve the health of animals as well as people. The college benefits pets and their owners, food-producing animals, and wildlife by offering the highest quality hospital and diagnostic laboratory services. Equipped with the most technologically advanced facilities located on a university campus, the college is dedicated to safeguarding public health by studying emerging infectious diseases that affect both animal and human health.

The College of Veterinary Medicine values all members of the university community, recognizing that differences in experience and culture can only lead to a more well-rounded, accepting academic environment. We have an expectation that all employees will demonstrate a contribution to diversity and inclusion as embodied in our Principles of Community (

College/Unit/Department website:

Posting Type:


Retirement Plan:


Employment Type:


Benefits Eligibility:

Benefits Eligible

Full/Part time:

Full Time

Additional Schedule Information:

General Schedule – Monday through Friday,
8am-5pm. Depending on business need, there may be times requiring work before or after the general schedule involving weekdays, weekends, holidays and inclement weather.

Advertised Salary:

Commensurate with Experience

Posting Date:


Open until filled:


Proposed Starting Date:


Location of Vacancy:

Athens Area

EEO Policy Statement:

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([email protected]).

Classification Title:

Office/Clerical Assistant





Minimum Qualifications:

Requires are least a high school diploma or equivalent. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Preferred Qualifications:

-Knowledge of veterinary procedure charges within an automated system
-In depth use of a patient management system

Position Summary:

Internal auditing is a procedure designed to ensure the accuracy of patient invoices. The Auditor is responsible for verifying charges associated with diagnostics, surgical procedures, hospitalization, general exams, etc. The Auditor will also ensure any necessary adjustments and/or package pricing has been applied to the patients account.

Knowledge, Skills, Abilities and/or Competencies:

- Organized, and have excellent multi-tasking capabilities.
- Establish and maintain effective working relationships with other employees, superiors, and the general public.
- Exceptional written and verbal communication skills.
- Intermediate to advanced skills in using Outlook email, credit card terminals, multi-line phone and Microsoft Word and Excel.

Physical Demands:

1. Repetitive motions and actions
2. Long periods of standing or sitting
3. Pick up/carry 40 lbs.
4. Typing on a keyboard and viewing a computer screen for extended periods of time
5. Remember extensive details.
6. Exposure to animal sounds from small dogs/cats/exotics that are being held by a student, staff technician or the owner.

Is driving a responsibility of this position?:


Is this a Position of Trust?:


Does this position have operation, access, or control of financial resources?:


Does this position require a P-Card? :


Is having a P-Card an essential function of this position? :


Does this position have direct interaction or care of children under the age of 18 or direct patient care?:


Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):


Credit and P-Card policy:

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.


-Work within the hospital records management system to audit patient bills prior to discharge or closure of the patient’s bill.
-Ensure accuracy of charges posted to patient records in order to confirm general hospital charges are applied and that specific procedures are billed based on notes in the patient record.

Percentage of time:



- Communicate daily with multiple internal customers with in specific service areas to verify information, discuss accuracy of charges entered, confirm disputed charges are removed from patient bills.

Percentage of time:



- Fill in as cashier during auditing downtime or absences
- Assist clients with payment questions
- Communicate with clients regarding disputes to patient bills
- Assist financial services team with maintaining organization to client/patient billing and payments.

Percentage of time:





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Job No:
Posted: 11/20/2020
Application Due: 2/18/2021
Work Type: