Sewanee Molecular Diagnostics Laboratory Operations Coordinator

Job description

Open Date:


Classification Title:

Sewanee Molecular Diagnostics Laboratory Operations Coordinator


Provost’s Office


Sewanee Molecular Diagnostics Lab (SMDL)

FLSA Status:

Non-Exempt Hourly

Career/Pay Band:


Work Schedule:

Full Year

Full Time vs Part Time:

Full Time



If Term, specify number of years:

25 months

Primary Function:

Laboratory operations coordinator manages workflow of specimens throughout the laboratory process, from intake to reporting results. Proficiency in typing , organizing files, and working within computer based programs are essential. Written and oral communication with the Technical Director, leadership, and ordering physicians is constant throughout the workday and imperative for lab success.

Typical Duties & Responsibilities:

  • Primarily responsible for the receipt, verification, and labeling for each specimen submitted into the laboratory
  • Perform clerical functions of the laboratory including data entry, report retrieval, faxing and state reporting, and billing
  • Clear and professional communication to ordering personnel and couriers
  • Work with the technical supervisor to develop techniques that will increase productivity and strengthen quality assurance
  • Uphold client satisfaction and maintain patient confidentiality at all times
  • Follow up with clients on issues; consistently provide excellent customer service in person, via email, and on the telephone
  • Work with IT or others to maintain a working and function patient portal, upto date website of test menu and laboratory testing information, and other IT needs as they arise
  • Keep track of inventory and work with purchasing managers to keep the laboratory stocked with essential consumables reagents

Judgment Required:

Judgment and discretion as to the use of established policies are required to perform the essential duties of this position.

Budgetary Responsibility:


Machines & Equipment Used:

Laptops, and traditional office equipment




Laboratory/Office operations experience
Previous experience in a clinical laboratory is a plus , but not required.

Job Related Skills:

  • Comfortable with Microsoft Word and Excel with basic operation – working with macros a plus
  • Work with web-based programs to keep the lab website upto date, as well as the ability to learn and understand the software for the Laboratory Information System (LIS), for high volume patient data entry.


  • HIPAA certified (training available)
  • MT/MLT preferred, but not required

Student Contact:






Supervision Received:

This position receives general supervision. Broad instructions are provided and the staff member uses judgment and experience to carry out assignments. Completed assignments and finished products are reviewed by supervisor after completion.

Positions Directly Supervised:


Positions Indirectly Supervised:


Confidential Information:


Working Environment:

Clinical laboratory environment
Includes many hours of computer work which include sitting for extended periods of time.

Physical Requirements:

Must be able to stand for extended periods of time, Must be able to lift up to 10 pounds (Sedentary work), Must be able to carry up to 10 pounds (Sedentary work)

Any additional requirements specific to this position:

Must be able to wear an approved mask for prolonged periods while performing job duties and responsibilities

University Information:

The University of the South, commonly known as Sewanee, comprises a nationally ranked residential College of Arts and Sciences and a School of Theology. The University is strongly committed to the values of intellectual inquiry, diversity, equity, and inclusion, and living and serving in community. Situated on 13,000 acres atop Tennessee’s Cumberland Plateau, Sewanee is known for its stunning natural beauty while providing easy access to Chattanooga, Nashville, and Huntsville. The University is affiliated with the Episcopal Church and seeks to help employees of all backgrounds and identities flourish.

EEO Statement:

The University of the South is an equal opportunity educational institution that is committed to creating and maintaining a diverse and inclusive campus environment.

Employment Prescreening:

Eligibility for employment is contingent upon successful prescreening

Non-Discrimination Statement:

The University of the South stands firmly for the principle that its employees, students, and participants of university-sponsored programs and activities have a right to be free from discrimination based on race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, pregnancy and childbirth, and genetic information. As required by Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008, Title VII of the Civil Rights Act of 1964 and Title IX of the Education Amendments of 1972, the University does not discriminate on the basis of sex or other protected categories in the educational programs or activities which it operates. This requirement of non-discrimination extends to admission to and employment in those programs or activities. The University is committed to sustaining a community in which the dignity of every individual is respected. Key to this value are efforts to nurture an environment of civility and mutual respect and to foster a culture of reporting concerns so that the University can respond promptly and equitably whenever an incident occurs. All employees, students, and participants of university-sponsored programs and activities have the right to be free from harassment and retaliation.

Inquiries regarding the application of Title IX may be addressed to:

The University’s Title IX Coordinator, Dr. Sylvia Gray, at:

Woods Lab, 138

(931) 598-1420

Email: [email protected] or [email protected]




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Job No:
Posted: 11/20/2020
Application Due: 2/18/2021
Work Type: