Assistant Director-Office of Scholarship & Financial Aid Outreach & Client Services

Job description

Job Summary  

Serve as the primary contact providing comprehensive guidance regarding the application process and eligibility for student financial aid.  Evaluate and process applications and conduct outreach efforts regarding financial aid availability. This position will interact on a consistent basis with:  financial aid staff, students, prospective students, parents and representatives of external agencies.  This position typically will advise and counsel:  students, prospective students and parents.  This position will supervise:  NA.


Job Duty 1 -
Serve as the primary contact regarding the application process and eligibility.

Job Duty 2 -
Evaluate need and eligibility for financial aid and scholarship programs.

Job Duty 3 -
Conduct verification of applicant data.

Job Duty 4 -
Prepare awards and certify loans.

Job Duty 5 -
Perform outreach activities through participation in information sessions regarding various programs available.

Job Duty 6 -
Review and process appeals.

Job Duty 7 -
Perform other duties as assigned

Required Qualifications  

Educational Requirements
Bachelor's Degree or an equivalent combination of education and experience

Required Experience
Two to three years of job related experience

This job requires comprehensive knowledge of the application and award process for student financial aid.  Skills in interpersonal communications, customer service, detail orientation and multi-tasking are required as are required as are use of office related and specialized computer applications and databases.

Preferred Qualifications  

Experience with Banner or any other Student Information Systems is preferred.

Equal Employment Opportunity  

Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services.  Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions.  This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests.

Department Information   The Office of Scholarships and Financial Aid is committed to fulfilling our role in the mission of the Institute by helping new and returning students and their families seek, obtain, and make the best use of the financial resources available while ensuring compliance with all federal, state, and university regulations and policies.




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Job No: 221921
Posted: 11/19/2020
Application Due: 12/11/2020
Work Type: