OFFICE PROFILE:

The Graduate and Adult Admissions Office is responsible for the ongoing program of student recruitment and admissions of adult and graduate students.

ROLE:

The Townsend Institute Recruiter/Admissions Counselor is responsible for helping with the recruitment and admissions for all Townsend Institute Masters, Certificate, Bachelors, and PhD Programs. The Recruiter/Counselor will be responsible for cultivating and managing inquires through various recruiting tactics and converting inquiries to submitted applications to yield targeted enrollment goals for the Townsend Institute programs. All activities of this positions are to make a contribution to the fulfillment of the mission of the University.

APPOINTMENT:

• Recommended by the Director of Graduate and Adult Admissions in collaboration with the Dean of the Townsend Institute. .
• Approved by the Associate Vice President for Enrollment and Marketing

STAFF RELATIONSHIPS:

• Report to the Director of Graduate and Adult Admissions
• Collaborate with the Townsend Institute Executive Director, Program Director, Deans and Faculty as needed.
• Collaborate with Marketing, Registrar, Financial Aid and other related departments where necessary.
• Interact and function cooperatively with other campus personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING.

To perform this job successfully, an individual must be able to accomplish each of the below duties satisfactorily:

1. Find, attract and recruit new students to the Townsend Institute graduate, certificate, bachelors and PhD programs.
2. Meet targeted program inquiry, application, and enrollment goals for each start term.
3. Travel to recruiting events, in conjunction with the Townsend Institute to generate new inquiries. And partnerships in order to generate enrollment growth. Traveling some evenings and weekends will be required.
4. Work alongside other admissions personnel, staff, and faculty to help reach programs goals.
5. Using various admissions tactics, convert Inquiries to submitted applications.
6. Support the development of the external recruiting plan for the Townsend Institute programs including, conference registration, logistics, and tracking event effectiveness and ROI.
7. In conjunction with other admissions personnel, staff, and faculty, this position will assist in the planning and delivery of Information Sessions.
8. Create and update student information utilizing the Customer Relationship Management (CRM) program.
9. Log and maintain all communication with prospective students and higher education partners.
10. Present Townsend Institute program and admissions information to prospective students at information sessions and conferences throughout the country.
11. Develop and maintain relationship with target markets.
12. Other duties as may be assigned from time to time.

SUPERVISION RESPONSIBILITIES:

None at this time.

EDUCATION AND/OR EXPERIENCE

Bachelor's Degree (B.A.) from a four-year college or university.

Master's Degree preferred, but not required.

Experience working an admissions environment at the collegiate level. (3+ years)

QUALIFICATION REQUIREMENTS:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS:

• Must be a proficient English speaker.
• Additional languages not necessary, but would a benefit.

MATHEMATICAL SKILLS:

• List any mathematical skills required for the role (see sample for examples)

REASONING ABILITY:

List any reasoning abilities required for the role (see sample for examples)

OTHER SKILLS AND ABILITIES

Attitude and Demeanor

• Exemplify Christian philosophy of the Concordia University mission statement in all aspects of day-to-day duties and responsibilities assigned in this position
• Communicate warmth, understanding and helpfulness when interacting with students, staff, faculty and the general public
• Develop and maintain positive relationships with all who come into contact with this department
• Exhibit a cheerful, positive, loyal, team-member attitude toward the purposes, programs, policies and goals of the university
• Respect and maintain confidentiality on matters pertaining to the Human Resources Office and the campus as a whole.
• Respect lines of communication.
• Constantly strive to improve performance

SAFETY:

Employees are responsible for complete cooperation with all aspects of the safety and health program, including compliance with all rules and regulations and for continuously practicing safety while performing tasks.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Repetitive motions using a computer keyboard
• May require rising and sitting repeatedly
• Ability to lift, pull, grasp, stoop, and reach to utilize 5-drawer file cabinets
• May require climbing stairs and walking indoors or outdoors to various offices on campus

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel objects, tools or controls; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to reach with hands and arms.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works in outside weather conditions while taking prospective students on tours.

The noise level in the work environment is usually moderate.