Overview and Responsibilities
The Academic Advisor assists students in making informed decisions about academic matters including advisement on programs, admission, registration, financial aid, and related topic areas. This position supports administration, the Student Services team, and instructional staff and reports to the Director of Advising and Services.
- Provide academic advising to current students regarding programs of study, program qualifications, course content, course selection, prerequisites, recommended course load, advanced standing process, registration, and graduation.
- Meet with new and continuing students to provide information and advisement to students regarding programs, registration, financial aid, waiting lists, and related topic areas.
- Assist incoming students with the admissions process.
- Assist other enrollment management functions to ensure successful matriculation and retention of students including assessment, advisement, admission, orientation, and registration.
- Respond to student concerns/problems by advising or referring students to appropriate College resources.
- Inform new and continuing students about the services and resources available at the college to help them be successful as a student at CVTC.
- Assist students in developing academic plans to achieve desired goals.
- Evaluate transfer credits and advise students regarding transferability of courses to and from CVTC.
- Assist students with degree audit process; refer to faculty, registrar, and academic deans when appropriate.
- Resolve student questions or concerns on academic policies, procedures, and standards.
- Coordinate and conduct group advisement sessions for new and continuing students.
- Answer questions and provide correct information to continuing students regarding when to register and resolves issues regarding incorrect time-tickets for students.
- Assist students in complying with administrative and program requirements such as scheduling, registration, and course withdrawal.
- Meet with students after they complete Health Education Systems Incorporated (HESI), ACCUPLACER, and/or Inventory of Student Success (ISS) assessments.
- Assist students with student record processing and procedures (graduation audit, R-list, FAQs with course scheduling, program requirement sheets, course selection, and documented substitutions, etc.).
- Assist students in accessing career instruments and job placement technologies.
- Assist with Career Services mailings, career fair events, and information.
- Refer students to CVTC student success specialists when appropriate.
- Provide leadership in marketing CVTC programs, facilitating effective student matriculation through assessment, and vocational advisement.
Required Knowledge, Skills, and Abilities:
- Ability to work effectively in a team environment as well as the ability to work independently toward department goals.
- Thorough knowledge of College resources and the ability to identify resources appropriate to the students for success at CVTC.
- Ability to interpret and communicate College policies and procedures.
- Direct knowledge of college readiness and career exploration instruments.
- Ability to use judgment, discretion, and decision making skills in dealing with confidential and sensitive issues.
- Ability to resolve conflict.
- Ability to complete and keep accurate student records.
- Ability to model integrity through self-awareness, personal accountability, ethical behavior, quality standards, and sustainable practices.
- Ability to think critically by applying problem solving practices, acquiring relevant information, using technology and other resources appropriately, and evaluating alternatives.
- Ability to communicate effectively by speaking and writing clearly, concisely, and professionally; practicing active listening; reading critically and adapting communication for audience.
- Ability to value diversity by recognizing personal biases, adapting to culturally diverse situations, and demonstrating a commitment to equity, inclusion, and respectful interactions with persons of diverse ethnic, cultural, social-economic, or educational backgrounds.
- Advanced knowledge of and skills with technology including software programs for communication, data collection, and decision making including, but not limited to, Microsoft Office Outlook, Word, and Excel and integrated database applications (e.g. Banner).
- Ability to work a flexible schedule.
- Master’s degree in Education, Vocational Rehabilitation, School Counseling, Higher Education, Mental Health Counseling, or related field.
- Minimum of two years of related experience in a student services area; including experience administering assessments.
- Post-secondary experience preferred.
- Spanish or other bilingual capabilities advantageous.
In evaluating candidates for this position, the College may consider a combination of education, training, and experience which provides the necessary knowledge, skills and abilities to perform duties of position.As an equal opportunity/access employer and educator, CVTC is committed to creating and sustaining a diverse and inclusive environment. All qualified candidates are encouraged to apply.Benefits Summary
- Health insurance for employee, spouse, and dependents with attached Health Savings Account (HSA) and wellness incentive
- Dental insurance for employee, spouse, and dependents
- Life and long-term disability insurance
- Wisconsin Retirement System (WRS)
- 403(b) tax deferred annuity program
- 457(b) deferred compensation plan
- Section 125 flexible spending accounts
- Paid vacation, personal, and sick time
- Paid holidays
- Employee Assistance Program (EAP)
- Tuition reimbursement (eligibility requirements apply)
- Professional development
Generally, with the exception of tuition reimbursement, benefits eligibility begins on the first date of employment (i.e., there is no waiting period).
CVTC does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding the college's non-discrimination policies: Director of Human Resources, 620 W. Clairemont Avenue, Eau Claire, WI 54701, 715-833-6334, WI Relay: 711