PeopleSoft Technical Analyst

Job description

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Job No: 510495
Work Type: On Campus
Location: Normal, Illinois

Title: PeopleSoft Technical Analyst

Employee Classification: IT Technical Associate

Department: Application Services

General Summary

The PeopleSoft Technical Analyst works within a team environment to provide technical analysis, design, coding, testing, and support of PeopleSoft applications. They partner with business liaisons and other technical teams to cover PeopleSoft HCM and PeopleSoft Campus Solutions.
- Provide technical analysis around how we use and should adopt and/or modify various functionalities of assigned applications.
- Perform technical support & incident management leveraging vendor support contracts providing subject-matter expertise on application best practices.
- Create and maintain application specific documentation.
- Provide data analysis including ad-hoc queries for analysis and reporting.
- Create test plans and perform testing on application changes.

Additional Information

Technology Solutions provides information technology products and services for the administrative and business functions of Illinois State University. Through our Technology Support Center and our highly trained staff, Technology Solutions looks to improve the campus experience for all students, faculty, staff, and the rest of the campus community.

The Application Services (APPS) team develops, administers, and delivers quality application services to the University. They work on enterprise and business applications, such as PeopleSoft, ReggieNet, and others.

Required Qualifications
  1. Associate's degree from accredited institution or 3 years of hands on work experience leveraging enterprise software solutions
  2. One (1) or more years of work experience using enterprise or university software tools for HR, Payroll, Student Information Management, or Finance
  3. Experience gathering business requirements, writing use cases, facilitating meetings, documenting notes, creating deliverables, and establishing healthy business relationships
  4. Knowledge of Source Control, Defect Management, and Incident Management Software Tools
  5. Strong customer service skills along with a desire for achieving excellence in customer satisfaction, process, and product quality and reliability
  6. Strong problem-solving ability
  7. Excellent interpersonal and communication skills, ability to conduct internal and external meetings
  8. Ability to work independently and in a team environment with good communication and collaboration skills
  9. Ability to work with considerable latitude and independence of action.
  10. Able to clearly communicate complex technical concepts verbally and in writing to management, technical staff, and customers in terms appropriate for each audience
  11. Ability to analyze large amounts of detailed information, quickly understand complex issues, and break information down into smaller, more manageable pieces
  12. Understanding of relational database concepts, queries (SQL), and ability to use 1 or more common query/reporting tools (SQL Developer, TOAD, Cognos, SSRS, Crystal Reports)
  13. Ability to leverage Microsoft Visio and Excel
  14. Ability to adapt quickly to new technologies and changing business requirements
  15. Foundation qualification in Information Technology Infrastructure Library (ITIL) or ability to obtain within 12 months of hire
Desired Qualifications
  1. Bachelor's or more advanced degree in Technical or relatable field from an accredited institution
  2. Two (2) or more years' work experience in PeopleSoft Technical Role working with PeopleSoft App Designer, PeopleCode, SQRs, Application Engines, Workflows, Component Interfaces, Data Mover Scripts, Portal in PeopleSoft HCM, Campus Solutions with PeopleTools 8.53 or higher
  3. Two (2) or more years' work experience designing, creating, building, testing, troubleshooting PeopleSoft delivered, modified and add on programs
  4. Strong project, analysis, and research skills
  5. Experience in software testing including creating test plans, creating test cases, test execution, and documenting defects
  6. Experience collecting technical requirements and designing appropriate process and/or software solutions
  7. Experience in developing and debugging Software
  8. Experience in higher education administrative systems
  9. Experience in Modeling Techniques: UML (Use Cases, Activity Diagrams, Usability)
Work Hours

Core business hours: 8:00am-4:30pm Monday through Friday; weekend or after-hours work may be required to support change management or disaster recovery

Mandatory Physical Requirements

Must be able to complete the following with or without a reasonable accommodation:
1. Ability to maintain a high level of concentration.
2. Ability to work for extended periods at computer workstation.
3. Ability to use a computer in day-to-day work (i.e. type on a keyboard and use a mouse).
4. Ability to distinguish colors on a monitor.
5. Ability to effectively communicate on a daily basis.

Proposed Starting Date

January 2021

Salary Rate / Pay Rate

$52,500 - $67,500 annual

Required Applicant Documents

Cover Letter
Reference List

PLEASE NOTE: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

ITIL Certification
Certification of Retirement Annuity

PLEASE NOTE: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Please fully complete the entire application including, but not limited to, the education and work experience portions. Please list all education and all jobs you have had. Do not leave gaps in employment. You must list all duties you performed in the job duties section (Phrases such as "See Resume" are not acceptable). Failure to follow any of these instructions may constitute an incomplete application. Incomplete applications will not be considered.

If you are using college or university coursework to qualify for this position, then college or university transcripts (may be unofficial) must be submitted prior to the application deadline in order to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

In order to be eligible for Veteran's Preference points on the exam, a copy of your DD-214 must be submitted prior to the application deadline.

Transcripts and/or DD-214 paperwork may be faxed or mailed to Human Resources by the application deadline:

Fax: 309.438.0011, Attn: Kira Shelton
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.

Contact Information for Applicants

Kira Shelton
Human Resources
[email protected]
(309) 438-2120

Important Information for Applicants

If this position is Security Sensitive or if you are subject to a criminal background investigation based on University policy, employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity/Affirmative Action Employer.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.

Application Opened: 11/18/2020 02:35 PM CST
Application Closes: 11/30/2020 11:55 PM CST




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Job No:
Posted: 11/19/2020
Application Due: 11/30/2020
Work Type: