Care Coordinator

Job description

DescriptionUniversity of Colorado Anschutz Medical Campus
School of Medicine/Department of Pediatrics/Section of Developmental Pediatrics
Job Title (Program Assistant I), Care Coordinator
Position #779808 – Requisition #19590

* Applications are accepted electronically ONLY at *

The University of Colorado Anschutz Medical Campus seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.

The Department of Pediatrics, Section of Developmental Pediatrics has an opening for a 0.60 FTE part-time University Staff (unclassified)[Program Assistant position.

The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges, and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care. Read CU Anschutz Quick Facts here. 

Nature of Work

This class describes the first level of program assistant where positions perform technical support and/or office management duties as described under the Description of Occupational Work section above. Work involves making decisions within established technical work processes related to a program or professional subject area and interpreting program specific guidelines to resolve problems, answer questions, and/or advise others on specific program issues or matters.

Examples of Work Performed 

The Care Coordinator (CC) will initiate the care services by collecting and reviewing specific information around the patient, the service being requested, review patient safety or other concerns with the family, and assist with arranging care with the appropriate clinic and health care professional. For face-to-face or telehealth consultations, the CC will guide the process including ensuring all requested pre-consult materials are complete such as past psychological testing, current self-report measures, other pertinent historical information, etc and score any self-report instruments. The CC will enter the data obtain from each distinct point of contact with pediatric primary care providers into the secure data base management system. The CC will work closely with social workers, nurses, referral coordinator, administrative staff, and clinicians in providing support for patients. The CC will also assist with maintaining updated resource lifts for metro Denver/Aurora and rural communities to offer to families and primary care practices.

This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Candidates will be responsible for travel expenses related to the interview process and any relocation expenses, if applicable.

Salary and Benefits:
The salary range begins at $28, 886 and is commensurate with skills and experience.

This position is eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.
Total Compensation Calculator:

Diversity and Equity:
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected] 

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees. 

QualificationsMinimum Qualifications

  • Four years of experience in a medical administration or support field related to the work assigned to the position.  
    • Substitution: College course work with experience in child mental health or social work may substitute for the required experience on a year-for-year basis.  A certified medical assistant certificate may substitute for three years of the required experience.
Required: Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

  • Bachelor’s degree with experience in child mental health or social work or certified medical assistant
  • 2 years’ work experience in medical office
  • Experience managing and handling sensitive and confidential information.
  • Experience working with students, staff, and faculty, within a higher education and/or academic medical environment.
  • Experience working with EPIC or another electronic medical system.

Job Category: Professional Support Services
Primary Location: Aurora
Schedule: Full-time
Posting Date: Nov 18, 2020
Unposting Date: Ongoing




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Job No:
Posted: 11/19/2020
Application Due: 1/18/2021
Work Type: