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Part-Time Dispatcher

Employer
Worcester Polytechnic Institute
Location
Worcester

View more

Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Job location: Worcester


Employment Type: Part-time
Posted data: 2021-04-14
Req: R0001119
JOB TITLE

Part-Time Dispatcher

LOCATION

Worcester

DEPARTMENT NAME

Campus Safety Sergeant

DIVISION NAME

Worcester Polytechnic Institute - WPI

JOB DESCRIPTION SUMMARY

Serves as the first point-of-contact for callers and walk-in customers requesting service from the WPI Police Department.

JOB DESCRIPTION

Responsibilities:

  • Ability to handle confidential information appropriately.
  • Advises, directs and interprets emergency calls for service and initiates police, fire an emergency medical response, as needed, to incidents.
  • Monitors intrusion, duress, fire and card access alarms and notifies and directs the appropriate personnel to respond. Also monitors police scanner from the Worcester Police Department and advises WPI police patrol personnel of emergency types of calls occurring in the general WPI peripheral property area.
  • Operates a multi-line telephone system, emergency telephone system, and directs calls to appropriate personnel, providing information as requested.
  • Documents all pertinent information relating to incidents on campus, personnel matters, etc. on the computerized incident reporting management system. (police log).
  • Compiles and provides a statistical data report to the Chief (when requested).
  • Receives and relays LEAPS terminal information to appropriate police personnel.
  • Prepares and submits work orders to plant services department (when applicable).
  • Initiates (and documents) employee call-backs for maintenance emergencies, after normal business hours.
  • Initiates telephone notifications to various University officials in the event emergencies or other critical incidents, as directed by the on-duty supervisor.
  • Updates all emergency response manuals; alarm codes and applicable policy manuals kept at the dispatch desk.
  • Responsible for dispensing keys to authorized persons following prescribed sign-out and retrieval procedures.
  • Receives and controls “administrative journal (police log) entries” for lost and found property.
  • Performs several tasks related to the parking program to include the issuance of parking decals; the collection of fines; the filing of applications and citations and the data entry that is related to the violations that are issued.

Requirements:

  • Associates Degree required.
  • Must be dependable, honest and possess excellent written communications and interpersonal communication skills.
  • Typing and computer skills are required.
  • Familiar with Access Control/automated records management systems.
  • Must also successfully pass an on-the-job training program.
  • Applicants must have demonstrated experience working in and fostering a diverse and inclusive workplace and/or commitment to do so as an employee at WPI

FLSA STATUS

United States of America (Non-Exempt)

WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We are seeking individuals with diverse backgrounds and experiences who will contribute to a culture of creativity and collaboration, inclusion, problem solving and change making.

Organization

Founded in Worcester, Mass., in 1865, WPI was one of the nation's earliest technological universities. From our founding days, WPI has taken a unique approach to science and technology education.

Our undergraduate and graduate students emerge ready to take on some of the most difficult challenges in science and technology. More important, they understand how their work can truly impact society and improve our lives. WPI campus

Great Minds at Work in the classroom and around the world 
WPI's academic departments offer more than 50 undergraduate and graduate degree programs in science, engineering, technology, management, the social sciences, and the humanities and arts, leading to the BA, BS, MS, ME, MBA, and PhD.

At sites as close as our home city of Worcester and at over 40 other locations in 25 countries,WPI’s Global Projects Program immerses students in new cultures to tackle unstructured problems in ways that are meaningful to local sponsors in real communities. This is not your typical study abroad.

WPI faculty members and students are engaged in advanced, multidisciplinary research across a broad range of fields—from cutting-edge work in tissue engineering and regenerative medicine, to explorations of the technological and policy issues surrounding cybersecurity, to studies of issues as diverse as firefighter health and security and the fire safety challenges of green buildings.

A highly regarded institution

Among recent honors for WPI are the 2016 Bernard M. Gordon Prize for Innovation in Engineering and Technology Education and the No. 1 ranking for “faculty who best combine research and teaching.” (Wall Street Journal/Times Higher Ed, 2016) 

WPI professorA beautiful campus in a central location
WPI’s compact 95-acre campus is set atop one of Worcester’s “seven hills” on the residential outskirts of town. Old English stone buildings are focal points of the architecture, but modern facilities have moved in to claim their own space on the immaculately kept grounds. WPI’s newest building, the Foisie Innovation Studio, is slated to open in Fall 2018 and will house high-tech classrooms, makerspaces, labs, and a residence hall for 140 students. 

Learn more at wpi.edu.

 

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