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Program Outcome Assessment Professional III - Manager, Exams (College of Medicine-Phoenix)

Job Details

Posting Number:

req3198

Department:

COM Phoenix Academic Affairs

Department Website Link:

College of Medicine-Phoenix

Location:

Greater Phoenix Area

Address:

Phoenix, AZ USA

Position Highlights:

The Office of Assessment and Evaluation supports institutional effectiveness through consultation with faculty, staff, and community partnerships on the development of instruments and experimental designs informed by standard principles of measurement, assessment, and evaluation, including classroom tests, faculty and staff evaluation formats, and academic program development and evaluation.

The Examinations unit within the Office of Assessment and Evaluation, is responsible for test construction activities, curriculum mapping, administration of examinations for undergraduate medical curriculum and pipeline programs, data analysis and institutional outcomes reporting.

Under general supervision, this position will ensure testing resources and resource deadlines are met and will liaise with faculty and staff in order to perform essential duties. The functions of the position also entail regular student interaction, room scheduling, and planning resources for regularly scheduled exams, special accommodations, and other assessment-related needs. This position interfaces with all other departments, including basic science and clinical faculty, registrar, clerkships staff, other OAE staff, instructional technology, Information Technology staff, student development, admissions, and pre-clerkship curriculum staff.

This position requires occasional Sunday work to proctor exams.

The University of Arizona College of Medicine – Phoenixanchors the 28-acre Phoenix Biomedical Campus in the heart of the Valley of theSun. The College inspires and trains individuals to become exemplaryphysicians, scientists and leaders who are life-long learners and inquisitivescholars. We embrace professionalism, innovation and collaboration to optimizehealth and health care for all. The Phoenix Biomedical Campus embodies theUniversity’s priorities of engagement, partnership, innovation, and synergy inits world-class academic and research initiatives, with clinical facilitiesthroughout Greater Phoenix. The campus also houses the UA Colleges of PublicHealth, Pharmacy, and Nursing, as well as Northern Arizona University’s Collegeof Health and Human Services, the Translational Genomics Research Institute(TGen) and the International Genomics Consortium.

Outstanding UAbenefits include health, dental, and vision insurance plans; life insurance anddisability programs; paid vacation, sick leave, and holidays; UA/ASU/NAUtuition reduction for the employee and qualified family members; stateretirement plan; access to UA recreation and cultural activities; and more!


Asa cost-saving measure related to the impact of COVID-19, Furlough andFurlough-Based Salary Programs have been approved by the Arizona Board ofRegents. All new hires subject to the programs will be notified in accordancewith adopted Furlough and Furlough-Based Salary Programs guidelines and will berequired to comply with all measures. To learn more about the programs andwhether this position is affected, please visithr.arizona.edu/FY-2020-2021-Furlough-Program.

Duties & Responsibilities:

  • Supervise all exam proctoring and serve as the main administrator of medical examinations for years 1-4, ensuring adequate proctors, venues, IT requirements and special student accommodating.
  • Serve as Chief Proctor of Examinations, train and supervise proctoring staff, act as back up proctor as needed.
  • Troubleshoot exam venue maintenance problems if they occur.
  • Monitor budgets for exam vendor contracts, testing equipment and supplies.
  • Manage and coordinate administrative exam support services; testing facilities, technology resource planning, test security, scores distribution, student record management, and other office support services.
  • Manage procurement of all NBME diagnostic and shelf examinations.
  • Liaise with ExamSoft vendor to provide client feedback and lobby for platform enhancements to support the COM needs.
  • Develop and oversee all financial aspects of ExamSoft and NBME exam animations and other resources necessary to carry out assessment strategies across Years 1-4.
  • Design and implement expanded assessment opportunities within ExamSoft such as short answer, essay, and reflective writing while liaising with course directors to map to their course needs in the assessment domain.
  • Design and implement, along with course directors, end of Year 1 NBME diagnostic examination; explore and make recommendations to ADCA&PE and CC about additional use of NBME examination items such as additional diagnostic examinations and potential uses of such items I. Regular block examinations as a means for assessment integration.
  • Design and implement expanded student-specific ExamSoft reports for student development and student use to improve performance across entire curricular spectrum; to include all block, course, and clerkship uses of ExamSoft assessment strategies used for years 1-4.
  • Manage grade data sharing to ensure course directors and student affairs have just-in-time data of student performance metrics.
  • Monitors and resources the post-Exam Review sessions
  • Conducts data mining and provides longitudinal curriculum exam data performance measures; surveils and presents data on medical knowledge per curricular block and per academic year; provides data to Office of Assessment and Evaluation.
  • Lead all exam review team meetings, ensuring that all examination items are mapped and tagged per best practices, including Blooms level, session learning objectives, CCT tags, discipline tags, and author tags
  • Liaise with the CC, providing in depth data analyses on all examinations including cohort data of mean scores, Blooms levels, discrimination indices, and other psychometric data streams; make recommendations to course directors and CC concerning best examination item writing to ensure optimal student assessment and performance outcomes
  • Liaise with other members of OAE, Student Affairs, and resident biostatisticians to provide ongoing prognosticating rubrics to track student success and struggles to ensure optimal student performance a rose years 1-4; to include prognosticators for Step exam success as well as influences, if any, of behavioral competencies in such success/struggles.
  • Review current processes and recommend policy or procedural changes to improve high-stakes exam operations.
  • Provides technical and resource assistance to Block Exam Review Team subcommittees, which includes editing, proofing and tagging of exam questions.
  • Actively participate in appropriate committees such as AES, CC, CCS, and BCTS as lead resources for ExamSoft and NBME assessment strategies.
  • liaise with NBME and inform COM leadership of any changes in Step, diagnostic, and shelf examination initiatives.
  • Work closely with other Office of Assessment & Evaluation employees to learn One45 and general assessment & evaluation procedures.
  • Responsible for the recruitment, training and supervising activities for testing and exams.
  • Cross train other employees in the office of Assessment & Evaluation on the use of ExamSoft.
  • Responsible for implementation of workflow procedures.
  • Responsible for orientating and conducting training of new staff.
  • Resolves issues relating to staff escalations.
  • Works with staff to maintain and meet deadlines.
  • Maintains work schedules of team.
  • Communicates discrepancies and issues with senior management.
  • All other duties as assigned.

Minimum Qualifications:

  • Minimum of 5 years of relevant work experience is typically required.
  • Bachelor's degree or equivalent advanced learning attained through professional level experience required.

Preferred Qualifications:

- Knowledge of processes to conduct needs assessments.

- Skill in designing materials and presentations to meet needs assessed.

- Ability to implement training, session reviews, and follow-up procedures.

- Knowledge of processes for dissemination of results through presentations, reports, and publications.

- Skill in both verbal and written communication. *Skill in establishing and maintaining effective working relationships and establishing and facilitating work teams.

- Ability to develop proposals for external funding of projects.

- Skill in planning, budgeting, implementing and evaluating projects.

FLSA:

Exempt

Full Time/Part Time:

Full Time

Number of Hours Worked per Week:

40

Job FTE:

1.0

Work Calendar:

Fiscal

Job Category:

Instructional and Assessment Services

Benefits Eligible:

Yes - Full Benefits

Rate of Pay:

$47,048 - $65,344 Annually, Depending on Experience

Compensation Type:

salary at 1.0 full-time equivalency (FTE)

Grade:

8

Career Stream and Level:

PC3

Job Family:

Program Outcome Assessment

Job Function:

Instruct & Assessment Services

Type of criminal background check required::

Name-based criminal background check (non-security sensitive)

Number of Vacancies:

1

Target Hire Date:

1/24/2021

Expected End Date:

Contact Information for Candidates:

College of Medicine-Phoenix, Office of Human Resources

HR-PHX@arizona.edu

Open Date:

11/17/2020

Open Until Filled:

Yes

Documents Needed to Apply:

Resume and Cover Letter

Special Instructions to Applicant:

Application: The online application should be completed in its entirety. Blank or missed information may be considered an incomplete submission.

Letter of Interest: Should clearly indicate how your skills and professional employment experience meet the Minimum and the Preferred qualifications (if applicable).

The University of Arizona has currently adopted a remote working environment in accordance with guidelines recommended by the CDC. Until further notice, interviews for this position will be conducted remotely.

Diversity Statement:

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

Organization

As Arizona’s First University, founded in 1885, the University of Arizona now serves nearly 46,000 students, from undergraduates to doctoral candidates. A public land grant university, we work together to expand human potential, explore new horizons, and enrich life for all.

We constantly strive to be a best-in-class place to learn, research, and work. We educate innovative, adaptive learners and problem solvers who are prepared to lead meaningful lives and improve society in the Fourth Industrial Revolution Economy. Our Strategic Plan details how we intend to drive social, cultural, and economic impact, in Arizona and across the world.

As a Research I university and member of the Association of American Universities, the University of Arizona hosts two medical schools as well as the only veterinary college in Arizona. More than 16,500 faculty, staff, and graduate students produce over $687 million in research annually, ranking us among the top 20 public research universities in the nation.

Transdisciplinary research excellence – the true seamless integration across disciplinary university-community boundaries – is an undergirding philosophy deeply rooted in our history. Notably, our BIO5 Institute brings together scientists from agriculture, medicine, pharmacy, basic science, and engineering to treat disease, feed humanity, and preserve livable environments.

We strive for excellence in all our 200-plus undergraduate majors and 150 graduate programs. Our faculty are renowned for ground-breaking research in astronomy and planetary sciences; climate, environment, and solar energy; cancer and biotechnology; optical sciences; electrical and computer engineering; and management information systems. Research us yourself on our interactive FactBook.

As Arizona public employees, we enjoy comprehensive benefits. Among these are a choice of retirement plans, high-quality medical insurance subsidized at 85% of cost; and dental, vision, short- and long-term disability, and life insurance plans. An unusually generous qualified tuition reduction program is one of the benefits our employees, their spouses or domestic partners, and children value most.

Who We Are

Our core values proclaim who our Wildcat community is and what we stand for:

Integrity: Be honest, respectful, and just.

Compassion: Choose to care.

Exploration: Be insatiably curious.

Adaptation: Stay open-minded and eager for what’s next.

Inclusion: Harness the power of diversity.

Determination: Bear down! (Yes, there’s a story here.)

Where We Are

Our Main and Health Sciences campuses are located near downtown Tucson. In addition, we operate a College of Applied Science & Technology in southeastern Arizona, a Biomedical Campus in Phoenix, a Veterinary College north of Tucson, and extension offices in every Arizona county. Despite a metro population of 1 million people, Tucson retains the feel of a small town where everyone knows one another. Ringed by mountains, blessed with abundant sunshine, and recognized as a bicycle-friendly city, Tucson is ideal for outdoor exploration. The second largest city in Arizona also offers cultural, artistic, and social amenities to feed your insatiable curiosity. Emblematic of the desert Southwest, the Sonoran Desert is a region steeped in Native American and Latina/o culture.

Diversity Profile

Our Commitment to Inclusive Excellence

The University of Arizona sits on the homeland of the Tohono O’odham, the Desert People. In 1775, the Spanish Presidio San Agustín de Tucsón displaced the Native people from the floodplain of the Santa Cruz River. With Mexican Independence in 1821, Tucson became part of the Mexican state of Sonora, and might still be so but for the 1853 Gadsden Purchase.

The University of Arizona takes advantage of our unique location and history through initiatives from cross-border collaborative research in arid lands and water management to workshops for women entrepreneurs in Sonora.

The Native Peoples Technical Assistance Office serves as a liaison between Native nations and the research arm of the university, focused on building capacity and research support for tribal community development.

The university of Arizona is proud to be a federally designated Hispanic Serving Institution and one of 9 US institutions to receive the inaugural Seal of Excelencia for demonstrating positive Latina/o student outcomes. We rank No. 1 for the number of doctoral degrees awarded to Native American students, and No. 9 for the number awarded to Latina/o students.

Student success, particularly educational equity for historically underserved groups, is an institutional priority. We have more than 10,000 First Cats (first-generation college students). The Strategic Alternative Learning Techniques (SALT) Center is nationally recognized for its innovative and successful academic support programs for students with learning and attention challenges.

The University of Arizona has many student cultural clubs and organizations. View the list on the Equity, Inclusion, and Title IX website.

These are some of our cutting-edge centers and programs:

Arizona Hispanic Center of Excellence (AZ-HCOE) works to increase the number of Latina/o physicians, enhance health research serving Latinas/os, and improve the cultural competency of health care services in Latina/o communities.

Binational Migration Institute (BMI) is an association of US and Mexican scholars researching the consequences of immigration enforcement policies on Latina/o communities.

Institute for LGBT Studies develops curriculum, promotes research, and presents public programming addressing the histories, politics, and cultures of lesbian, gay, bisexual and transgender people.

Institute for the Study of Religion and Culture (ISRC) serves as a research and outreach center focused on the role of religion in international politics.

Native American Research and Training Center (NARTC) conducts health-related research and training projects to help improve quality of life for Native Americans.

Native Nations Institute (NNI) conducts policy analysis and research dedicated to building capable Native nations.

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