Associate Director of Operations, Center for Healthcare Quality & Patient Safety

Job description



Associate Director of Operations, Center for Healthcare Quality & Patient Safety

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title
Associate Director of Operations, - Center for Healthcare Quality & Patient Safety

Job Profile Title
Associate Director B

Job Description Summary
Associate Director B will perform high-level, multi-faceted, administrative, logistical and other support and coordination duties for the Executives. Manage University-wide special projects of priority, which may include donor and board stewardship and other high level projects in a fast-paced environment. Will be responsible for coordinating the Director's complex schedules and serve as a liaison for all internal/external individuals and organizations. Develop and maintain office procedures, coordinate meetings and events, prepare presentations and materials for meeting. Draft important correspondences, research and reports for the Director.. Will manage expense processes and do detailed work in the areas of compliance and accreditation. Establish and maintain critical office systems and protocols, including document management system and other systems required to improve efficiency, information sharing and shared learning.

Job Description

Associate Director B will perform high-level, multi-faceted, administrative, logistical and other support and coordination duties for the Director, Co-Director and other team members. Manage University-wide special projects of priority, which may include donor and board stewardship and other high level projects in a fast-paced environment. Will be responsible for coordinating the Director's complex schedules and serve as a liaison for all internal/external individuals and organizations. Develop and maintain office procedures, coordinate meetings and events, prepare presentations and materials for meeting. Draft important correspondences, research and reports for the Executive. Will manage expense processes and do detailed work in the areas of compliance and accreditation. Establish and maintain critical office systems and protocols, including document management system and other systems required to improve efficiency, information sharing and shared learning.

The Center for Healthcare Improvement and Patient Safety's mission is to develop the next generation of quality improvement leaders, foster academic productivity at Penn and beyond, and to build health system partnerships to advance quality and safety. CHIPS is at the forefront of US academic institutions developing and implementing world class innovative educational programs designed to facilitate training of clinicians and translational scientists to become leaders in the field of healthcare quality and patient safety. The educational offerings include a concentration within Penn's Master of Health Policy Research Program, a certificate program, and a new master degree program in Healthcare Quality and Safety (MHQS). Currently, there are 48 students enrolled in these three programs. Student learners in the new MHQS will be heterogeneous and include Penn faculty, postgraduate medical and nursing trainees, medical, veterinary, dental and doctoral faculty, and healthcare administrators.

The Associate Director (AD) for the Center for Healthcare Quality and Patient Safety (CHIPS) is responsible for developing, implementing, and managing these programs. The AD will oversee the logistical arrangements for new and existing courses including managing Canvas, the learning management system, Curriculum Manager, the course inventory management, and SRS, the course section management system. The AD will work closely with the CHIPS Director, Co-Director and Core Faculty in the development, implementation, and updating of the curricula. The AD will provide academic and operational management for the curricula.

The AD is will be responsible for managing the admissions process including student recruitment, application submission, application review, committee interviews, and student selection and the transition of applicant data into the student information system. The AD will have responsibility for tracking student progress, maintaining student records, evaluating completion of degree requirements, and student billing. The AD will work closely with the business coordinator in the Office of Masters Programs, and each business administrator in the trainee's various home departments and provide term reports on tuition financial management. The AD will also assist faculty in grant writing for new initiatives and reporting on progress to funding agencies.

This position provides oversight and promotes professional development for the CHIPS faculty and trainees.

In addition to the formal coursework, CHIPS has a professional development series for its post-doctoral trainees and is core to faculty development across all tracks at the Perelman School of Medicine. The AD will have knowledge in key areas such as physician investigator career paths, team science, communication, mentoring relationships, and additional soft skills critical to career success. Maintaining stakeholder relationships is considered critical for CHIPS' capstone, courses, and career development activities including internal topic-specific experts, health system leaders, and the office of Faculty Affairs and Professional Development. Externally, the AD will manage credentialing for the new MHQS with the Commission on Accreditation of Healthcare Management Education (CAHME) and will promote the program nationally.

Qualifications
Bachelor's Degree with 2-3 years of related experience (3-5 preferred) or equivalent combination of education and experience is required; Master's Degree preferred.

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
Perelman School of Medicine

Pay Range
$42,953.00 - $77,315.00

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.


To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/HUP/Associate-Director-of-Operations----Center-for-Healthcare-Quality---Patient-Safety_JR00026360-1





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Job No:
Posted: 11/18/2020
Application Due: 1/17/2021
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