Patient Relations Assistant/UKHC

Job description

Job Title:

Patient Relations Assistant/UKHC

Requisition Number:

RE24183

Department Name:

7H854:OPHTHALMOLOGY & VISUAL SCIENCE

Work Location:

Lexington, KY

Grade Level:

06

Salary Range:

$13.58-21.83/hour

Type of Position:

Staff

Position Time Status :

Full-Time

Required Education:

HS

Click here for more information about equivalencies::

http://www.uky.edu/hr/employment/working-uk/equivalencies

Required Related Experience:

3.5 yrs

Required License/Registration/Certification:

None

Physical Requirements:

Sitting for long periods of time.

Shift:

Monday – Friday 8:00 am – 5:00 pm

Job Summary:

The Patient Relations Assistant is at the front-line of creating a positive patient experience, having responsibility for check-in and check-out of patients in a high volume clinic. Duties include but are not limited to: patient registration, insurance verification, pre-certifications, making return appointments & collecting co-payments. This position may also be required to assist with obtaining patient charts as needed and create any medical records per established guidelines. We are a fast-paced practice with multiple sub-specialty ophthalmologists that continues to grow and expand.

Skills / Knowledge / Abilities:

The ideal candidate will have extensive customer service experience and able to communicate in a calm and helpful manner during stressful and/or crisis situations. Should have the ability to pay high attention to detail; work with a teamwork mindset; have data entry skills and respect for confidentiality; be able to prioritize tasks efficiently; and work in multiple systems simultaneously. Computer literate, basic knowledge of medical field and insurance.

Does this position have supervisory responsibilities? :

No

Preferred Education/Experience:

3.5 years of experience required

Deadline to Apply:

11/22/2020

University Community of Inclusion:

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

 

 

 

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Job No:
Posted: 11/18/2020
Application Due: 2/16/2021
Work Type:
Salary: