Associate Director of Operations, – Center for Healthcare Quality & Patient Safety
- Employer
- University of Pennsylvania
- Location
- HUP
View more
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Job location: HUP
Employment Type: Full-time
Posted data: 2020-11-17
Req: JR00026360
University OverviewThe University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.Posted Job TitleAssociate Director of Operations, – Center for Healthcare Quality & Patient SafetyJob Profile TitleAssociate Director BJob Description SummaryAssociate Director B will perform high-level, multi-faceted, administrative, logistical and other support and coordination duties for the Executives. Manage University-wide special projects of priority, which may include donor and board stewardship and other high level projects in a fast-paced environment. Will be responsible for coordinating the Director’s complex schedules and serve as a liaison for all internal/external individuals and organizations. Develop and maintain office procedures, coordinate meetings and events, prepare presentations and materials for meeting. Draft important correspondences, research and reports for the Director.. Will manage expense processes and do detailed work in the areas of compliance and accreditation. Establish and maintain critical office systems and protocols, including document management system and other systems required to improve efficiency, information sharing and shared learning.Job Description
Associate Director B will perform high-level, multi-faceted, administrative, logistical and other support and coordination duties for the Director, Co-Director and other team members. Manage University-wide special projects of priority, which may include donor and board stewardship and other high level projects in a fast-paced environment. Will be responsible for coordinating the Director’s complex schedules and serve as a liaison for all internal/external individuals and organizations. Develop and maintain office procedures, coordinate meetings and events, prepare presentations and materials for meeting. Draft important correspondences, research and reports for the Executive. Will manage expense processes and do detailed work in the areas of compliance and accreditation. Establish and maintain critical office systems and protocols, including document management system and other systems required to improve efficiency, information sharing and shared learning.
The Center for Healthcare Improvement and Patient Safety’s mission is to develop the next generation of quality improvement leaders, foster academic productivity at Penn and beyond, and to build health system partnerships to advance quality and safety. CHIPS is at the forefront of US academic institutions developing and implementing world class innovative educational programs designed to facilitate training of clinicians and translational scientists to become leaders in the field of healthcare quality and patient safety. The educational offerings include a concentration within Penn’s Master of Health Policy Research Program, a certificate program, and a new master degree program in Healthcare Quality and Safety (MHQS). Currently, there are 48 students enrolled in these three programs. Student learners in the new MHQS will be heterogeneous and include Penn faculty, postgraduate medical and nursing trainees, medical, veterinary, dental and doctoral faculty, and healthcare administrators.
The Associate Director (AD) for the Center for Healthcare Quality and Patient Safety (CHIPS) is responsible for developing, implementing, and managing these programs. The AD will oversee the logistical arrangements for new and existing courses including managing Canvas, the learning management system, Curriculum Manager, the course inventory management, and SRS, the course section management system. The AD will work closely with the CHIPS Director, Co-Director and Core Faculty in the development, implementation, and updating of the curricula. The AD will provide academic and operational management for the curricula.
The AD is will be responsible for managing the admissions process including student recruitment, application submission, application review, committee interviews, and student selection and the transition of applicant data into the student information system. The AD will have responsibility for tracking student progress, maintaining student records, evaluating completion of degree requirements, and student billing. The AD will work closely with the business coordinator in the Office of Masters Programs, and each business administrator in the trainee’s various home departments and provide term reports on tuition financial management. The AD will also assist faculty in grant writing for new initiatives and reporting on progress to funding agencies.
This position provides oversight and promotes professional development for the CHIPS faculty and trainees.
In addition to the formal coursework, CHIPS has a professional development series for its post-doctoral trainees and is core to faculty development across all tracks at the Perelman School of Medicine. The AD will have knowledge in key areas such as physician investigator career paths, team science, communication, mentoring relationships, and additional soft skills critical to career success. Maintaining stakeholder relationships is considered critical for CHIPS’ capstone, courses, and career development activities including internal topic-specific experts, health system leaders, and the office of Faculty Affairs and Professional Development. Externally, the AD will manage credentialing for the new MHQS with the Commission on Accreditation of Healthcare Management Education (CAHME) and will promote the program nationally.
Qualifications
Bachelor's Degree with 2-3 years of related experience (3-5 preferred) or equivalent combination of education and experience is required; Master's Degree preferred.
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
Organization
Welcome to the University of Pennsylvania! Penn is the largest private employer in Philadelphia and is a world-renowned leader in education, research, and innovation.
Across our 12 highly-regarded schools, more than 25,000 students, and more than 4,000 faculty members, we become one university: a wide-ranging, ever-changing community that draws its strength from a multitude of races, ethnicities, genders, sexual orientations, historical traditions, ages, religions, disabilities, veteran status, interests, perspectives, and socioeconomic backgrounds.
Penn carries on the principles and spirit of its founder, Benjamin Franklin: entrepreneurship, innovation, invention, outreach, and a pragmatic love of knowledge. Franklin's practical outlook has remained a driving force in the university's development. To learn more, visit About Penn.
Vision
As engines of knowledge and new ideas, universities have the unique potential to define the future rather than be defined by it; to pioneer change rather than merely manage it. To do so requires a plan both visionary and pragmatic. The Penn Compact 2022 motivates community members to innovate, be radically inclusive, and positively impact their local, national, and global communities.
Penn’s fundamental priorities — increasing access, integrating knowledge and engaging locally, nationally and globally — are supported by the three core values that make us uniquely Penn: inclusion, innovation, and impact.
Learn about the signature initiatives of the Penn Compact 2022:
- Global Connections President’s Engagement Prizes President's Innovation Prize Penn Integrates Knowledge University Professors
Diversity
Understanding and appreciating diversity is one of Penn's most important priorities and is fundamental to success in today's world.
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
To learn more about Diversity and Inclusion at Penn visit:
- Diversity at Penn Resources Supporting Diversity Penn Diversity Facts and Figures Penn's Diversity Timeline 1740-1997
Benefits
Penn offers a wide range of benefits and perks - from Penn's retirement Matching Plan to bike repair stations to access to the full LinkedIn Learning library to adoption assistance to workshops at the letterpress and book arts studio and much more!
- Penn HR Benefits Be in the Know Wellness Campaign Penn Home Ownership Services Campus Shuttles & Buses Resources for Cyclists Deals@Penn Common Press
Campus and Beyond
We invite you to explore our campus and its stately buildings and state-of-the-art facilities.
- Penn Park Morris Arboretum Penn Campus Arboretum: 6,800 Campus Trees Penn Recreation Penn Libraries Shop Penn
Try our self-guided tour! Come and visit!
Learn about sustainability at Penn.
News
Stay up-to-date with Penn's response to COVID-19: Coronavirus Information & Resources.
Penn supports news publications that tell the ongoing story of the University community, communications services for external media, telephone and video services, and other media resources: Campus Media
Connect with us!
- Telephone
- (215) 898-7372
- Location
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3451 Walnut Street
Philadelphia
PA
19104
US
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