Plumbing Shop Supervisor.

Job description

Vacancy Open to:

All Candidates

Employment Type:

Permanent - Full-time

Hours per week:


Months per year:


Position Number:


NC Salary Grade Equivalency:


Classification Title:

Facility Maintenance Supervisor - Advanced

Working Title:

Plumbing Shop Supervisor.

Salary Range:

$65,435- $72,706

Anticipate Hiring Range:

$65,435 - $68,720

FLSA Status:



Business Affairs


Facilities Management (Adm)

Work Unit:

FM Plumbing Shop

Work Schedule:

8:00 am – 5:00 pm; Monday – Friday (or any schedule deemed necessary to operate our Plumbing Maintenance program) with occasional evening and weekend hours required, as necessary.

This position is designated as ‘mandatory’ and, when contacted to report to work, its incumbent is expected to reach the campus as expeditiously as possible using normal precautions as dictated by the adverse weather conditions.

Primary Purpose of Position:

Second line supervisors over a single mechanical first line supervisors over a multiple trades facility maintenance unit. Supervision of skilled to highly skilled trades work in Plumbing. May also perform skilled trades work.

Minimum Education/Experience:

High school diploma or equivalency and two years of experience in trade(s) areas assigned; or equivalent combination of training and experience.

Essential Job Duties:

1.Work closely with the MEP Shop manager and the HVAC and RUPs supervisors in order to provide support for pumps and chilled and hot water loops.
2.Work closely with the HVAC, RUPs, and MEP shop managers to look at ChemTreat monthly reports, and resolve any issue quickly so the University is not a risk with any water quality issues.
3.Focus on creating a PM driven organization in the Plumbing Shop.
4.Manage all emergency plumbing issues that may occur after hours, weekends and holidays as required.
5.Supervise assigned plumbing technicians that range from commercial building, underground sewer, and supply lines and assist with maintaining campus wide water distribution systems.
6.Manage contracted services for drain lines and sewer backups, and assist with maintaining sanitary sewer and storm water systems.
7.Coordinate workloads with the One Stop Shop and assign the proper technician by managing, prioritizing and developing projects, work and work orders and schedules to best support the overall needs of the campus.
8.Ensure that internal processes are established, properly documented, and maintained with respect to activities within the plumbing industry.
9.Work closely with staff and contractors to keep backflow preventers working properly, including PMs.
10.Initiate, build and maintain constant communication with building partners/managers to ensure a positive and productive work environment.
11.Work within established budget parameters; ensure all repairs and projects are completed on schedule and within budget.
12.Develop realistic timelines and milestones; prioritize tasks and ensure they are completed timely, and prepare alternative plans to meet changing conditions.
13.Provide direction and corrective actions to maintain quality and efficiency as required.
14.Supervise, evaluate and train assigned employees; recommend disciplinary action or promotion as appropriate; review completed work and provide feedback as necessary.
15.Assist in the selection of new employees as required.
16.Manage procedures to properly handle the surplus of equipment including tracking of stored surplus items.
17.Monitor employee work schedules via time clock systems (Kronos) including work times, attendance and time-off to ensure work quality and timing to meet customer needs.

Other Work Responsibilities:

1.Work closely with customers to determine project needs while providing excellent customer service.
2.Utilize institutional knowledge to better understand customer requirements.
3.Provide leadership and develop programs to help educate and build stronger skills with staff.
4.Make sound decisions on procurement of equipment/supplies.
5.Manage the coordination and documentation of all facility and utility systems in the Workplace Management Systems (IWMS), Archibus.
6.Provide leadership in advocating for team decision making and integrate teamwork philosophy into planning and program development.
7.Provide necessary resources and remove obstacles to help team accomplish all goals.
8.Manage emergencies in a safe and effective manner.
9.Complete special tasks or assignments on schedule and provide progress reports to the Maintenance Operations Manager and the Director of Maintenance Operations.
10.Monitor and evaluate preventative maintenance schedules and procedures to maximize asset availability and cost effectiveness.
11.Monitor equipment use, maintenance and safety practices.
12.Oversee staff to help with water quality testing and keeping reclaimed water on campus safe for the areas it is used for. Monitor and coordinate this effort with the FM engineering group.
13.Travel to the university during inclement weather conditions to assist with the removal of snow, ice, trees, etc., in an assigned area which may require early mornings, weekends, and holidays.
14.Provide assigned staff direction during inclement weather to include employee call in notification, evaluation of response from employee to emergency call-in and appropriate disciplinary action for refusal to report to work as necessary.
15.Manage work orders using Archibus, Google Apps, MS Office or other campus provided software
16.Review and develop building and departmental access plans.
17.Maintain records as needed.
18.Actively manage cross-functional teams for the continuous on-going improvement of methods and processes.
19.Ensure that staff follows safety guidelines set forth by state, supervisor and department, and provide the appropriate level of safety training and the appropriate equipment to complete jobs safely.
20.Follow and enforce (i.e. disciplinary action) University State and OSHA Guideline.
21.Perform other duties as assigned and/or delegated to support all operations in Facilities Management.

Departmental Preferred Experience, Skills, Training/Education:

1.Associates Degree, license, and/or certification in the plumbing industry.
2.Ability to use technology, and the ability to keep current with developments and trends in the industry.
3.Knowledge and experience in supporting preventative maintenance initiatives with plumbing systems.
4.Five years’ supervisory experience in a large maintenance organization and/or operation field (managing tasks similar to ones listed in this job description).
5.Prior work experience in a large maintenance organization.
6.Experience working directly with customers and contractors to determine needs while providing excellent customer service.
7.Proven ability to work in a fast-paced organization with competing and conflicting priorities.
8.Demonstrated experience delivering outstanding customer service.
9.Ability to effectively promote and manage a diverse and inclusive work place.
10.Working knowledge of pumps and chilled and hot water loops.
11.Knowledge of maintaining water distribution and sanitary sewer and storm water systems.
12.Knowledge and experience with operating and maintaining reclaimed water systems.
13.Experience in monitoring and evaluating preventative maintenance schedules and procedures.
14.Experience working within a budget.
15.Knowledge of managing surplus equipment and stored items.
16.Ability to effectively communicate the English language (reading, writing, interpretation and comprehension) required.
17.Effective skills in verbal, written and interpersonal communications.
18.Computer literate to include knowledge and skill with Google Chrome, Microsoft Word and Excel, and willingness to learn new programs.
19.Ability to effectively work/interact with persons from different backgrounds and cultures.
20.Ability to foster and create an atmosphere of teamwork.
21.Selected candidates must have the mental and physical capabilities to perform the essential functions of the position with or without reasonable accommodations.

Necessary Licenses or Certifications:

1. NC Plumbing Class 1 license preferred
2. Valid driver’s license

Work Location:

FM - Plumbing Shop

Posting date:


Closing date:


Proposed Hire Date:


Special Notes to Applicants:

Please submit a resume and cover letter with your application.

  • These documents are used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education and professional experience.

Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application.

  • Do not write ‘see resume’ on your application when completing the job duties section.

If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).

  • Failure to answer the questions at the end of the application will not preclude your application from consideration, but it may result in your application not receiving full consideration of your knowledge, skills, abilities, education and experience.




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Job No:
Posted: 11/17/2020
Application Due: 2/15/2021
Work Type: