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Plumbing Shop Supervisor.

Employer: The University of North Carolina at Charlotte
Location: FM - Plumbing Shop

Employment Type: Full Time
Institution Type: Four-Year Institution

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Job Details
Organization

Job Details

Vacancy Open to:

All Candidates

Employment Type:

Permanent - Full-time

Hours per week:

Months per year:

Position Number:

009983

NC Salary Grade Equivalency:

Classification Title:

Facility Maintenance Supervisor - Advanced

Working Title:

Plumbing Shop Supervisor.

Salary Range:

$65,435- $72,706

Anticipate Hiring Range:

$65,435 - $68,720

FLSA Status:

Exempt

Division:

Business Affairs

Department:

Facilities Management (Adm)

Work Unit:

FM Plumbing Shop

Work Schedule:

8:00 am – 5:00 pm; Monday – Friday (or any schedule deemed necessary to operate our Plumbing Maintenance program) with occasional evening and weekend hours required, as necessary.

This position is designated as ‘mandatory’ and, when contacted to report to work, its incumbent is expected to reach the campus as expeditiously as possible using normal precautions as dictated by the adverse weather conditions.

Primary Purpose of Position:

Second line supervisors over a single mechanical first line supervisors over a multiple trades facility maintenance unit. Supervision of skilled to highly skilled trades work in Plumbing. May also perform skilled trades work.

Minimum Education/Experience:

High school diploma or equivalency and two years of experience in trade(s) areas assigned; or equivalent combination of training and experience.

Essential Job Duties:

1.Work closely with the MEP Shop manager and the HVAC and RUPs supervisors in order to provide support for pumps and chilled and hot water loops.
2.Work closely with the HVAC, RUPs, and MEP shop managers to look at ChemTreat monthly reports, and resolve any issue quickly so the University is not a risk with any water quality issues.
3.Focus on creating a PM driven organization in the Plumbing Shop.
4.Manage all emergency plumbing issues that may occur after hours, weekends and holidays as required.
5.Supervise assigned plumbing technicians that range from commercial building, underground sewer, and supply lines and assist with maintaining campus wide water distribution systems.
6.Manage contracted services for drain lines and sewer backups, and assist with maintaining sanitary sewer and storm water systems.
7.Coordinate workloads with the One Stop Shop and assign the proper technician by managing, prioritizing and developing projects, work and work orders and schedules to best support the overall needs of the campus.
8.Ensure that internal processes are established, properly documented, and maintained with respect to activities within the plumbing industry.
9.Work closely with staff and contractors to keep backflow preventers working properly, including PMs.
10.Initiate, build and maintain constant communication with building partners/managers to ensure a positive and productive work environment.
11.Work within established budget parameters; ensure all repairs and projects are completed on schedule and within budget.
12.Develop realistic timelines and milestones; prioritize tasks and ensure they are completed timely, and prepare alternative plans to meet changing conditions.
13.Provide direction and corrective actions to maintain quality and efficiency as required.
14.Supervise, evaluate and train assigned employees; recommend disciplinary action or promotion as appropriate; review completed work and provide feedback as necessary.
15.Assist in the selection of new employees as required.
16.Manage procedures to properly handle the surplus of equipment including tracking of stored surplus items.
17.Monitor employee work schedules via time clock systems (Kronos) including work times, attendance and time-off to ensure work quality and timing to meet customer needs.

Other Work Responsibilities:

1.Work closely with customers to determine project needs while providing excellent customer service.
2.Utilize institutional knowledge to better understand customer requirements.
3.Provide leadership and develop programs to help educate and build stronger skills with staff.
4.Make sound decisions on procurement of equipment/supplies.
5.Manage the coordination and documentation of all facility and utility systems in the Workplace Management Systems (IWMS), Archibus.
6.Provide leadership in advocating for team decision making and integrate teamwork philosophy into planning and program development.
7.Provide necessary resources and remove obstacles to help team accomplish all goals.
8.Manage emergencies in a safe and effective manner.
9.Complete special tasks or assignments on schedule and provide progress reports to the Maintenance Operations Manager and the Director of Maintenance Operations.
10.Monitor and evaluate preventative maintenance schedules and procedures to maximize asset availability and cost effectiveness.
11.Monitor equipment use, maintenance and safety practices.
12.Oversee staff to help with water quality testing and keeping reclaimed water on campus safe for the areas it is used for. Monitor and coordinate this effort with the FM engineering group.
13.Travel to the university during inclement weather conditions to assist with the removal of snow, ice, trees, etc., in an assigned area which may require early mornings, weekends, and holidays.
14.Provide assigned staff direction during inclement weather to include employee call in notification, evaluation of response from employee to emergency call-in and appropriate disciplinary action for refusal to report to work as necessary.
15.Manage work orders using Archibus, Google Apps, MS Office or other campus provided software
16.Review and develop building and departmental access plans.
17.Maintain records as needed.
18.Actively manage cross-functional teams for the continuous on-going improvement of methods and processes.
19.Ensure that staff follows safety guidelines set forth by state, supervisor and department, and provide the appropriate level of safety training and the appropriate equipment to complete jobs safely.
20.Follow and enforce (i.e. disciplinary action) University State and OSHA Guideline.
21.Perform other duties as assigned and/or delegated to support all operations in Facilities Management.

Departmental Preferred Experience, Skills, Training/Education:

1.Associates Degree, license, and/or certification in the plumbing industry.
2.Ability to use technology, and the ability to keep current with developments and trends in the industry.
3.Knowledge and experience in supporting preventative maintenance initiatives with plumbing systems.
4.Five years’ supervisory experience in a large maintenance organization and/or operation field (managing tasks similar to ones listed in this job description).
5.Prior work experience in a large maintenance organization.
6.Experience working directly with customers and contractors to determine needs while providing excellent customer service.
7.Proven ability to work in a fast-paced organization with competing and conflicting priorities.
8.Demonstrated experience delivering outstanding customer service.
9.Ability to effectively promote and manage a diverse and inclusive work place.
10.Working knowledge of pumps and chilled and hot water loops.
11.Knowledge of maintaining water distribution and sanitary sewer and storm water systems.
12.Knowledge and experience with operating and maintaining reclaimed water systems.
13.Experience in monitoring and evaluating preventative maintenance schedules and procedures.
14.Experience working within a budget.
15.Knowledge of managing surplus equipment and stored items.
16.Ability to effectively communicate the English language (reading, writing, interpretation and comprehension) required.
17.Effective skills in verbal, written and interpersonal communications.
18.Computer literate to include knowledge and skill with Google Chrome, Microsoft Word and Excel, and willingness to learn new programs.
19.Ability to effectively work/interact with persons from different backgrounds and cultures.
20.Ability to foster and create an atmosphere of teamwork.
21.Selected candidates must have the mental and physical capabilities to perform the essential functions of the position with or without reasonable accommodations.

Necessary Licenses or Certifications:

1. NC Plumbing Class 1 license preferred
2. Valid driver’s license

Work Location:

FM - Plumbing Shop

Posting date:

09/25/2020

Closing date:

11/23/2020

Proposed Hire Date:

01/04/2021

Special Notes to Applicants:

Please submit a resume and cover letter with your application.

These documents are used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education and professional experience.

Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application.

Do not write ‘see resume’ on your application when completing the job duties section.

If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).

Failure to answer the questions at the end of the application will not preclude your application from consideration, but it may result in your application not receiving full consideration of your knowledge, skills, abilities, education and experience.

Organization

About Us

UNC Charlotte is North Carolina's urban research university. It leverages its location in the state's largest city to offer internationally competitive programs of research and creative activity, exemplary undergraduate, graduate and professional programs, and a focused set of community engagement initiatives. UNC Charlotte maintains a particular commitment to addressing the cultural, economic, educational, environmental, health, and social needs of the greater Charlotte region.

Located in the state’s largest metropolitan area, UNC Charlotte is among the fastest growing universities in the UNC System. A large public university with a small college feel, UNC Charlotte’s 1,000-acre campus is the home away from home for more than 29,000 students. The University offers internationally competitive research and creative activity opportunities and exemplary undergraduate, graduate and professional programs coupled with a focused set of community engagement initiatives that enrich the region’s quality of life.

In fulfilling our mission, we envision a University that promises:

An accessible and affordable quality education that equips students with intellectual and professional skills, ethical principles, and an international perspective.
A strong foundation in liberal arts and opportunities for experiential education to enhance students’ personal and professional growth.
A robust intellectual environment that values social and cultural diversity, free expression, collegiality, integrity, and mutual respect.
A safe, diverse, team-oriented, ethically responsible, and respectful workplace environment that develops the professional capacities of our faculty and staff.

To achieve a leadership position in higher education, we will:

Rigorously assess our progress toward our institutional, academic, and administrative plans using benchmarks appropriate to the goals articulated by our programs and in our plans.
Serve as faithful stewards of the public and private resources entrusted to us and provide effective and efficient administrative services that exceed the expectations of our diverse constituencies.
Create meaningful collaborations among university, business, and community leaders to address issues and opportunities of the region.
Develop an infrastructure that makes learning accessible to those on campus and in our community and supports the scholarly activities of the faculty.
Pursue opportunities to enhance personal wellness through artistic, athletic, or recreational activities.
Operate an attractive, environmentally responsible and sustainable campus integrated with the retail and residential neighborhoods that surround us.

Dual Career

The University of North Carolina at Charlotte is committed to the recruitment and retention of highly qualified and productive faculty, administrators, and other professional staff members. We recognize that career decisions are influenced by family considerations. For up to one year from the date of an employee’s relocation to Charlotte, the University will assist the employee’s spouse or domestic partner with efforts to find employment within the University and/or within the surrounding area.

Diversity at UNC Charlotte

UNC Charlotte is committed to cultivating diversity and inclusion throughout the campus. Our campus community is comprised of people who represent the wide breadth of gender identities, sexualities, races and ethnicities, faith traditions, nationalities, and other social groups and backgrounds. All of these identities and experiences enrich the University as a whole. UNC Charlotte strives to celebrate and leverage the benefits of this diversity, and to sustain an inclusive and welcoming environment for all students, faculty, and staff.

To learn more about plans, programs, resources and news and events relating to diversity and inclusion at UNC Charlotte please use the following link: https://diversity.uncc.edu/

To access the full text of the UNC Charlotte Plan for Campus Diversity, Access and Inclusion please use the following link: https://diversity.uncc.edu/sites/diversity.uncc.edu/files/media/Campus%20Plan%20for%20Diversity%2C%20Access%2C%20and%20Inclusion%202016.pdf

Optional text if space allows….

Overview of the UNC Charlotte Plan for Campus Diversity, Access and Inclusion.

The goal of quality education for all at UNC Charlotte is the foundation for our Diversity Plan. At its fullest potential, higher education allows students to interact with people from different backgrounds and to engage a range of ideas and perspectives. This educational experience cultivates the skills that graduates will need to function adeptly in a global society.

As North Carolina and the Charlotte region undergo rapid population growth and demographic change, UNC Charlotte must respond to the needs of a more diverse student population. It is imperative that the University prepare its students to become leaders and thriving citizens in a pluralistic and multicultural society. In adopting our Diversity Plan, we affirm that:

- We believe that a diverse faculty, staff and student body are critical in advancing teaching, scholarship, and community engagement at UNC Charlotte.
- We are committed to enhancing opportunities for living, working and learning in a diverse environment
- We are committed to educating our students to interact effectively and respectfully in the global community.
  The Plan identifies components of a diverse campus community and outlines steps toward building an inclusive environment that promotes the success of all students, faculty, and staff. It is a living document that affirms our institutional values and is designed to offer guidance to University departments and units for achieving the University goals for diversity. The seven broad objectives of the Diversity Plan are:
  
  1: Promote a broad understanding of goals for diversity, access, and inclusion for the University through active outreach to the campus community.
  
  2: Recruit and graduate a diverse student body that reflects community diversity and addresses the state’s need to increase access to higher education for historically underrepresented and economically disadvantaged students.
  
  3: Increase the recruitment of underrepresented faculty and advance their progression through the faculty ranks.
  
  4: Increase the representation of staff from underrepresented groups.
  
  5: Ensure the presence of institutional environments and course development that enhance learning and appreciation for the full range of diversity.
  
  6: Develop external relationships with the community to enhance diversity on and off campus.
  
  7: Ensure the Success of the Plan through Assessment, Accountability, and Recognition.

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