Night Circulation Supervisor

Job description

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Job No: 510468
Work Type: On Campus
Location: Normal, Illinois

Title: Night Circulation Supervisor

Employee Classification: Library Specialist

Department: Milner Library

Campus Location: Normal, IL

General Summary

The primary responsibilities of the Night Circulation Supervisor are to provide excellent customer service at the circulation desk and a safe environment during the library's evening and night hours. This position oversees the library and its services in the evening hours until closing, acting as a building monitor during these times, and closes the library according to our closing procedures. Specifically, the Night Circulation Supervisor directs the activities of the circulation student assistants after 5:30pm, charges and discharges library materials at the circulation desk, coordinates the shelving of materials, creates courtesy cards for community residents, and helps patrons locate materials by using the online catalog and placing I-Share and interlibrary loan requests. The position also responds to security and safety incidents when appropriate, communicates incidents to Access Services and Library Administration, advises Library Administration on security and safety issues, and participates in the training of student assistants.

Required Qualifications

1. High school graduation or equivalent

2. Any combination totaling 2 years (24 months) from the following categories:
a. work experience in a library or equivalent setting.
b. college course work in any field as measured by the following conversion table
- 30 semester hours equals six months
- 60 semester hours or an Associate's degree equals 12 months
- 90 semester hours equals 18 months
- Bachelor’s degree (120 semester hours) equals 24 months
- Master's or higher degree equals four years

Desired Qualifications

1. Excellent customer service and communication skills for both internal and external patrons.
2. Working knowledge of department and library policies and procedures.
3. Technical skill set centered on Windows-based software applications, and cloud-based services.
4. Ability to use the library and consortium's Alma unified library services platform and Primo VE online catalog, and the Milner Library Access Services Department Policy Manual.
5. Excellent attention to detail.
6. Advanced searching skill set in order to shelve and retrieve materials from a variety of library locations.
7. Ability to troubleshoot and demonstrate the operation and basic features of audio-visual equipment, such as DVD players, laptops, cameras, and digital voice recorders.
8. Ability to maintain a positive attitude.
9. Strong supervisory and conflict-resolution skills.
10. Ability to work independently.

Work Hours

Sunday through Thursday, likely 6:30pm-3:00am, with occasional schedule changes when the library is not open during the late-night hours

Mandatory Physical Requirements

Must be able to complete the following with or without a reasonable accommodation:
1. Ability to search the shelves for materials, which may require maneuvering around the stacks in order to access and place materials on shelves at all heights.
2. Ability to transport books around the library.
3. Mobility required to travel throughout the library on a daily basis.
4. Ability to effectively communicate on a daily basis.

Proposed Starting Date

January 2021

Salary Rate / Pay Rate

$16.35 - $17.00 per hour

Required Applicant Documents

Cover Letter
Reference List

PLEASE NOTE: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Certification of Retirement Annuity

PLEASE NOTE: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Please fully complete the entire application including, but not limited to, the education and work experience portions. Please list all education and all jobs you have had. Do not leave gaps in employment. You must list all duties you performed in the job duties section (Phrases such as "See Resume" are not acceptable). Failure to follow any of these instructions may constitute an incomplete application. Incomplete applications will not be considered.

If you are using college or university coursework to qualify for this position, then college or university transcripts (may be unofficial) must be submitted prior to the application deadline in order to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

In order to be eligible for Veteran's Preference points on the exam, a copy of your DD-214 must be submitted prior to the application deadline.

Transcripts and/or DD-214 paperwork may be faxed or mailed to Human Resources by the application deadline:

Fax: 309.438.0011, Attn: Kira Shelton
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview.

Contact Information for Applicants

Kira Shelton
Human Resources
[email protected]
(309) 438-2120

Important Information for Applicants

If this position is Security Sensitive or if you are subject to a criminal background investigation based on University policy, employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity/Affirmative Action Employer.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.

Application Opened: 11/16/2020 07:55 AM CST
Application Closes: 11/30/2020 11:55 PM CST




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Job No:
Posted: 11/17/2020
Application Due: 11/30/2020
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