Access Services Assistant

Job description

Access Services Assistant🔍Hoover Institution, Stanford, California, United States📁Library📅Nov 15, 2020 Post Date📅87815 Requisition #Are you interested in being part of a growing and dynamic team? The Hoover Institution at Stanford University is seeking qualified candidates for the full-time position of Access Services Assistant for the Hoover Institution Library & Archives. The position is an 18-month fixed-term with possibility of renewal.

Please submit a cover letter and resume along with your online application for full consideration.

About Stanford University’s Hoover Institution: The Hoover Institution on War, Revolution, and Peace is a public policy research center devoted to the advanced study of economics, politics, history, and political economy—both domestic and foreign—as well as international affairs.

Founded in 1919 by Herbert Hoover before he became the thirty-first president of the United States, the Institution began as a repository of historical material gathered at the end of World War I. The library and archives have grown to be among the largest private repositories of documents on twentieth-century political and economic history. Over time the Institution expanded its mission from collecting archival material to conducting advanced research on contemporary history and economics and applying this scholarship to current public policy challenges.

With its eminent scholars and world-renowned library and archives, the Hoover Institution seeks to improve the human condition by advancing ideas that promote economic opportunity and prosperity while securing and safeguarding peace for America and all humanity.


The Access Services Assistant supports research services within the Hoover Institution Library & Archives. The assistant supports circulation and stacks maintenance, and assists with reading room operations under general supervision, exercising some initiative.


Public Interaction, including job duties such as:

  • Perform routine circulation functions such as charging, discharging, and managing holds
  • Perform routine library privileges services according to established policies and procedures: create/update library cards and issue borrowing privileges. Assist patrons with access problems, route problems to supervisor.
  • Answer informational and ready reference questions in person and via email with clarity, accuracy and professionalism
  • Instruct users in the use of library catalog and other basic informational resources
  • Enforce reading room rules and security

Materials Processing, including job duties such as:

  • Receive and prepare new acquisitions and items paged from offsite storage facilities
  • Process new books and archival material prior to shelving and notify requesting patrons of availability
  • Receive and process items from auxiliary libraries and/or offsite storage facilities; prepare return shipments
  • Compile basic container lists and/or indexes of archival materials
  • Use appropriate equipment and software for reproduction of primary source materials

Collection Maintenance, including job duties such as:

  • Shelve newly cataloged or returned books and archival material in correct classification order
  • Maintain shelf space in stacks and reference areas
  • Box, barcode, and/or prepare material for shipment
  • Screen and evaluate circulated materials for a variety of treatment options (i.e. repair, bindery)
  • Perform searches for missing items

Computing Support, including job duties such as:

  • Use on a daily basis common computer programs such as word processing, spreadsheets, Web browsers, and email
  • Monitor library email account and reports
  • Edit library web pages as needed; monitor and update links
  • Assist users and perform basic troubleshooting for library technology such as photocopiers, printers, microfiche readers, etc.

Building duties, including job duties such as:

  • Opening and/or closing activities such as managing doors, lights and computers
  • May perform walk-throughs to monitor or clear the building of all patrons
  • Investigate door alarms, report building or patron incidents to supervisors, Facilities, and/or public safety as appropriate

Supervision, including job duties such as:

  • May train, schedule or supervise student or hourly staff in routine service desk operations or routine collection maintenance activities. Assist supervisor in hiring or coaching hourly or student staff.

* The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.


Education & Experience:

Two-year college degree plus one or more years of experience in an academic library, or equivalent combination of education and relevant experience. Preference for work experience in a large manuscript or archival repository.

Knowledge, Skills, and Abilities:

  • Experience with direct interaction with patrons
  • Demonstrated computer literacy with word processing, spreadsheets, and communication software such as email
  • Demonstrated interpersonal and organizational skills
  • Able to apply judgment in choosing procedures and evaluating alternatives
  • Demonstrated ability to perform detailed tasks accurately and efficiently
  • Possess strong communication skills in English
  • Demonstrated ability to be flexible and work well under pressure
  • Record of excellent attendance
  • Demonstrated supervisory experience

Desired/Preferred Knowledge, Skills and Abilities:

  • Experience using library automated systems (e.g., Aeon, ArchivesSpace)
  • Knowledge of Library of Congress call number systems
  • Strong interpersonal communication skills
  • Basic knowledge of computer and photocopy/scanning equipment technology

Certifications and Licenses:

  • None


  • Must be able to stand for many hours
  • Perform desk-based computer tasks.
  • Work with books and in places that may be dusty.
  • Frequently twist/bend/stoop/squat, grasps lightly/fine manipulation, grasp forcefully, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 15 pounds.
  • Occasionally stand/walk, reach/work above shoulders, write by hand, kneel/crawl, climb (ladders, scaffolds, or other).
  • Occasionally use a telephone, operate hand controls.
  • Must be able to push and maneuver a fully-loaded cart weighing up to 650 pounds that requires an initial push force up to 50 pounds. Ability to lift 40 pound boxes or bundles.

*Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.


  • May work in confined spaces and at heights 4-10 feet; be exposed to dust and mold; may work extended hours, evenings and weekends.


  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,

The Hoover Institution at Stanford University is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Additional Information
  • Schedule: Full-time
  • Job Code: 1732
  • Employee Status: Fixed-Term
  • Grade: D
  • Department URL:
  • Requisition ID: 87815




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Job No:
Posted: 11/16/2020
Application Due: 12/1/2020
Work Type: Full Time